Tilly Luke and Tyler were very helpful at looking into my sim issue was having issues with the signal and they were able to resolve it straight away
Company replied
Location
Switch locationUnit 25 Marshalls Yard, DN21 2NA Gainsborough, GB
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See what reviewers are saying
I have been back to Vodafone as had an issue with my Pay as you go plan and the team really helped me out will never go to different store
Company replied
Came in for a sim swap and all the staff were very helpful didn’t know the store was there until I spoke with customer service
Company replied
Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gainsborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 25 Marshalls Yard, DN21 2NA, Gainsborough, United Kingdom
4.9
Excellent
148 reviews
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Great experience Tyler was so helpful
Great experience Tyler was so helpful, nothing too much trouble. Would definitely recommend coming to this store.
10 March 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hello Diane,
Thank you for taking the time to share your feedback about the amazing experience you had with Tyler!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The staff member (Morgan) was very…
The staff member (Morgan) was very helpful and answered any questions I had asked regarding the phone upgrade etc. I left the store a very happy customer.
2 March 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Mr Davey,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience, and feedback for Morgan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent sales advisor
Excellent sales advisor. Great deal with iPhone 15 and broadband package!!!😜
14 February 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Matthew,
This is great to hear! Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Luke and Tyler were both great
Luke and Tyler were both great. Very helpful and transferred my data to my new phone.
8 January 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Janet,
Thanks for letting us know what an amazing job both Luke and Tyler did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Big thank you Tilly and Tyler…
We really want to thank Tilly and Tyler who have made our complicated swaps to Vodafone from EE/BT really smooth and easy. Tilly was fab today, despite a very difficult ask involving business contracts and multiple SIMs, and Tyler sorted out broadband brilliantly - £60 a month off the bill!. We've saved a combined total of £95 a month just by coming in. If I'd known it was that easy I've have done it years ago.
3 January 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Alex,
This is a brilliant review for Tilly and Tyler. Thanks for sharing.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Morgan was great
Morgan was great ! Very knowledgeable, helpful and friendly. I would certainly recommend anyone to go and see her for help.
29 December 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Jo,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic experience in store…
Fantastic experience in store transferred ownership of one number upgraded our phones transferred our data across nothing was too much trouble! Will definitely return when upgrading fab service
16 December 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great helpful staff
Great helpful staff, plenty of knowledge to assist with questions. A fantastic experience compared to many other places. Many thanks a credit to Vodafone
17 December 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Christine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
If I could give 6 stars I would
Went in to see how much it would be for a new iPhone, Morgan was very helpful got me a good deal with unlimited data at a price that was cheaper than I’m currently on. Love my new phone! Couldn’t be happier … Morgan and Tyler were both very helpful and friendly and made the whole process easy. They’re a credit to the business and have made a new loyal customer. Keep up the good work. ☺️
11 November 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Jason,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The service was first class and a…
The service was first class and a seamless process throughout thank you
8 November 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Jo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The service was amazing throughout…
The service was amazing throughout thank you.
8 November 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Jason,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good Very helpful thanks for all…
Very good Very helpful thanks for all your help.
31 October 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Paul,
We're pleased to hear your great feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Purchasing 2 new IPhones.
Came in for a price for upgrading mine and my partners phones. Staff were really helpful and polite and I was sorted within 30 minutes. The only thing I would comment on was the actual Vodafone system was a little slow and delayed the order, but that was no fault of the staff as they handled it brilliantly.
28 October 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgraded without a problem with Tyler…
Upgraded without a problem with Tyler and Morgan. A credit to your business
24 October 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Mike,
This is a great review for Tyler and Morgan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from Peter very helpful…
Great service from Peter very helpful and knowledgeable will definitely be back
13 September 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Martyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
If you have any issues or questions, run straight to this office!!! They will help you🙌🏽
Many thanks for your help Peter! Best Vodafone office in my life🥹🔥
3 September 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Uhonna,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Gainsborough
Hey Nat
This is great to hear, we're pleased you're happy with the service we provide! Thank you for sharing.
If you ever have any questions, or concerns feel free to pop us over a DM on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great customer service
Wery professional worker. On help line I need speak 40 min, but nothing. But when I go to shop I need just 10 min and all is done.
Amazing service.
8 August 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Ahha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and explain Everything…
Very helpful and explain Everything clearly all in all a great experience
1 August 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Tracy,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
First class service
Agnes and Brett sorted out my problem with courtesy and efficiency. Really wouldn't give up until solved. Both a credit to your company.
15 July 2023
Unprompted review
Reply from Vodafone UK - Gainsborough
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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