First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more
Company replied
32 The Borough, GU9 7NJ Farnham, GB
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First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more
Company replied
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... See more
Company replied
Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... See more
Company replied
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... See more
Company replied
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32 The Borough, GU9 7NJ, Farnham, United Kingdom
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Great service from Nikki today with difficult buttons on my phone

Reply from Vodafone UK - Farnham
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and getting the job done. Trust and professional integrity are hard to find. Long live the branch - able to problem solve and deliver with a smile. I have just renewed my contract because of the service / the people there.

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found solutions and looked for the best price. Excellent service.

Reply from Vodafone UK - Farnham
Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s business - very well done👍

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Nikki was Very helpful and lovely manner - made a process I hate perfectly easy

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Went into the Farnham branch and was served swiftly and professionally. Customer service was good, a rarity in recent times.

Reply from Vodafone UK - Farnham
Daniel got me a new phone and sim for the same price as just a sim so very happy indeed

Reply from Vodafone UK - Farnham
Superb customer service - great advice not overselling and saved us over £350 per annum versus current BT contract and at incredibly higher speeds - always a pleasure to visit this store. Our advisor was Nicola

Reply from Vodafone UK - Farnham
Always an easy experience at Farnham with Nikki. Just listens to what I want and finds the best deals.

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Visit to vodafone
There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within minutes. What a woman! You must never, ever let her leave...she is Vodafone's greatest asset (she has sorted me out on numerous occasions) and I recommend Vodafone Farnham, and especially Nicky (though they are ALL excellent) to all my friends. A huge thank you from me...I will sleep tonight thanks to Nicky!

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
My new phone stopped working a few weeks after leaving the shop and Connor, who sold me it, refused to help completely so I will now be taking my business elsewhere!

Reply from Vodafone UK - Farnham
My wife and I both had queries on our accounts. Spoke to a young man called Adam who was tremendously helpful. Nothing was too much trouble - he explained everything and didn’t rush us. He is a credit to the company.

Reply from Vodafone UK - Farnham
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