Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... See more
Company replied
32 The Borough, GU9 7NJ Farnham, GB
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Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... See more
Company replied
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... See more
Company replied
Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... See more
Company replied
Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order... See more
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32 The Borough, GU9 7NJ, Farnham, United Kingdom
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Nikki was Very helpful and lovely manner - made a process I hate perfectly easy

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Went into the Farnham branch and was served swiftly and professionally. Customer service was good, a rarity in recent times.

Reply from Vodafone UK - Farnham
Daniel got me a new phone and sim for the same price as just a sim so very happy indeed

Reply from Vodafone UK - Farnham
Superb customer service - great advice not overselling and saved us over £350 per annum versus current BT contract and at incredibly higher speeds - always a pleasure to visit this store. Our advisor was Nicola

Reply from Vodafone UK - Farnham
Always an easy experience at Farnham with Nikki. Just listens to what I want and finds the best deals.

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Visit to vodafone
There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within minutes. What a woman! You must never, ever let her leave...she is Vodafone's greatest asset (she has sorted me out on numerous occasions) and I recommend Vodafone Farnham, and especially Nicky (though they are ALL excellent) to all my friends. A huge thank you from me...I will sleep tonight thanks to Nicky!

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Connor was fab with helping me purchase my iPhone 17 pro. Everything is set up perfectly and the service was great - would highly recommend!

Reply from Vodafone UK - Farnham
My wife and I both had queries on our accounts. Spoke to a young man called Adam who was tremendously helpful. Nothing was too much trouble - he explained everything and didn’t rush us. He is a credit to the company.

Reply from Vodafone UK - Farnham
Met with Connor - great customer experience all around. He was Polite, understanding, and helped walk me through what was the best option for my situation. 10/10 recommended.

Reply from Vodafone UK - Farnham
Paul at the Farnham branch was exceptionally supportive and went above and beyond. He was a real credit to the store and the brand. Top guy.

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Exceptional level of service I run a Charity and have over 1000 contacts and Nikki in Farnham spent massive amount of time and energy restoring context and details and ensuring that I was reconnected. I struggled with technology so incredibly grateful, top class service

Reply from Vodafone UK - Farnham
Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

Reply from Vodafone UK - Farnham
Super helpful staff and advices as always

Reply from Vodafone UK - Farnham
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