Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Location
Switch locationUnit 313 , Bull Ring, B5 4BU Birmingham, GB
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See what reviewers are saying
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birmingham Bullring
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
4.9
Excellent
458 reviews
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Kully was amazing and helpful and made…
Kully was amazing and helpful and made everything so easy
5 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Nathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
As always we were looked after Dee
As always we were looked after Dee. She’s very kind and helpful.
2 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey there,
Thanks for the lovely review and fantastic support for Dee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to commend Maryam from…
I would like to commend Maryam from Vodafone for providing outstanding customer service. She was professional, courteous, and highly knowledgeable throughout the interaction. Maryam listened carefully to my concerns, explained everything clearly, and resolved my issue efficiently. Her patience, positive attitude, and commitment to helping customers made the experience smooth and stress-free.
4 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Daniyal,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam was very helpful and kind she…
Maryam was very helpful and kind she explained everything well and would like to come to her for any future enquires
4 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Mudassar,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maryam is amazing funny and very…
Maryam is amazing funny and very explained person
4 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Joseph,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful staff
The staff (Kully in particular) were extremely helpful and explained everything to me. I had quite a few things needed, they sorted all my issues.
3 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Adam,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kully.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aadil was extremely efficient…
Aadil was extremely efficient knowledgeable, and helpful throughout the process. He took the time to understand my requirements, got everything sorted quickly, and helped me find the right plan. I left very satisfied with the service I received.
1 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Bushra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham Bullring
Hey Huda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kully
Kully was Very helpful, time efficient and explained everything whilst looking for the best deal for me.
1 June 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Santina,
Thanks for the lovely review and fantastic support for Kully.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Maryam was very helpful
Maryam was very helpful, she talked me through my options and sorted out the necessary paperwork very efficiently. Very pleased to have been served by her
28 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
Thanks for letting us know what an amazing job Maryam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maryam was very helpful and the entire…
Maryam was very helpful and the entire process went quicker than expected. I'm I'm pressed with this service and hope, should I have any issues, her services will be available again.
27 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey ,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
I went into store as the back of my phone had come away. Maryam sorted me out with a new phone, trade-in and tablet for cheaper than what I was already paying. She really looked after my best interests
27 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Bond,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Assistant Patrycja was fantastic,bundle…
Assistant Patrycja was fantastic,bundle of knowledge polite,helpful,and explained everything to me. One of the assistants i have ever had pleasure of seeing.
27 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Rick,
Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pat was very good and helpful
Pat was very good and helpful, spoke slowly and made sure I understood everything very nice and friendly
26 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Pat and Anisa were so helpful today…
Pat and Anisa were so helpful today gave me such a great service, very understanding, answered all questions, kind and professional thank you
21 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dee was amazing sorting out my sims and…
Dee was amazing sorting out my sims and plans I have saved so much money I'm so surprised to have left this contract not renewed for so long
20 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hi Gheorghe, thank you so much for your wonderful review and the amazing support you’ve shown for Dee, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
amazing service by dee in bullring for…
amazing service by dee in bullring for my phone and sim will go again 100%
19 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really good experience in store
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conversation. Once saw we had a look through my account and they really helped me understand that I was actually overpaying on my bill due to the last contract finishing and help with set up a new sim only deal.
Really attentive members of the team with great customer service skills.
18 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Give Kully A Raise.
Came here expecting to see good reviews about Kully. He opened the store early for me and insisted, didn't make me feel bad about it. Managed to recommend just the right phone for my situation which was urgent as I start a new role soon and needed one ASAP.
It was affordable, exactly what I needed and even the right colour. Came with a free tablet. He was personable, laid back and gave solid advice. Went out of his way to make things smooth and to help me out where possible with prices. Sound guy. Good store and good tunes.
Didn't even ask me to write a review which speaks volumes. Will be heading back tomorrow to sort out a sim and I trust it will be dealt with.
15 May 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Iram,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham Bullring
Hey Seng,
Thanks for the lovely review and fantastic support for Zara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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