Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... See more
Company replied
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Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
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Reply from Vodafone UK - Birmingham Bullring
I had a great experience at Vodafone Bullring. Kully is an amazing assistant, found the best deal, efficient and a big credit to the bullring team.
I received an upgrade within 20 minutes.

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Great customer service! Very polite and professional staff

Reply from Vodafone UK - Birmingham Bullring
Kullu was of great help. As always he is helpful. I wait for him always so I can be helped by him.

Reply from Vodafone UK - Birmingham Bullring
Aadil was very helpful and patient with helping me sign up for a new SIM card and would recommend his services

Reply from Vodafone UK - Birmingham Bullring
Pat gives perfect service and explains perfectly she is kind and helpful a lot

Reply from Vodafone UK - Birmingham Bullring
Came into store because i was unable to use my new phone. The advisor ballal took time to sit me down and answer my questions.

Reply from Vodafone UK - Birmingham Bullring
Mohammed Sameiul is
Extremely helpful and answered all my questions

Reply from Vodafone UK - Birmingham Bullring
Aadil took care of me and ensured I left the shop having signed up to a new contract that suits me exactly. I am very satisfied. Thank you so much Aadil.

Reply from Vodafone UK - Birmingham Bullring
Kully did a great job for me in a stressful situation

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
I would like to thank Vodafone sales officer Mohammad Sameiul for his helpful and professional service. At first, I spoke with him about the available plans, and he patiently answered my questions. He then spoke with his manager, Anisha, and both of them came to explain everything to me clearly.
Manager Anisha was also very helpful and supportive. Together they explained the Vodafone plan, pricing, and contract details in a clear and friendly way. I really appreciate their time and assistance.
I am very happy with the service from Mohammad Sameiul and his manager Anisha. Thank you both for your excellent customer support.

Reply from Vodafone UK - Birmingham Bullring
Pat is good to give me very good assistance regarding advices .

Reply from Vodafone UK - Birmingham Bullring
Aadil is very helpful, explain everything clearly and helped me to find the suitable plan for me. He’s really good and thanks

Reply from Vodafone UK - Birmingham Bullring
Aadil service was fantastic, very hopeful and explain clearly

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Went to shop in bullring and dee gave me sim phone and tablet deal explaining everything in detail I am happy with this contract

Reply from Vodafone UK - Birmingham Bullring
Good broadband deal at vodafone bulring Darrakhshan sorted mine out excellent benefits

Reply from Vodafone UK - Birmingham Bullring
kully was very helpful, knowledgeable and quick to provide solutions for the isuue i had.👍

Reply from Vodafone UK - Birmingham Bullring
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