I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also kno... See more
Company replied
Location
Switch locationUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
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See what reviewers are saying
Thomas was so helpful and provided us with all the different pricing options. Very friendly service! Highly recommend. Very happy with the new phone.
Company replied
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... See more
Company replied
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ballymena
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, United Kingdom
4.9
Excellent
130 reviews
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Thomas was so helpful and provided us…
Thomas was so helpful and provided us with all the different pricing options. Very friendly service! Highly recommend. Very happy with the new phone.
19 September 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Sara,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would just like to say a massive…
I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also know ciaran well for many years and he is also a super guy, and would never go past u without saying hello. Which is also excellent for Vodafone as a company. We need more ciaran’s in our lives. ;)
12 September 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lovely young man call Calum very…
Lovely young man call Calum very pleasant and very helpful. Staying with Vodafone. Very good experience. Thanks Calum .
11 September 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Joy,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Callum and Thomas when…
I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service
26 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Lisa,
Thanks for the lovely review and fantastic support for Callum and Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience today buying a new…
Great experience today buying a new phone. We were served by Thomas who was very helpful.
22 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Rebecca,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and explained very clear on my…
Friendly and explained very clear on my options
22 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Andy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service. I went in for a separate issue and ended up getting a money off my overall bill. Exceptional service and keep up the good.
13 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David
David, the Store Manager in Ballymena was great. He explained everything so thoroughly and delivered amazing customer service.
12 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Razvan,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very pleased with my experience…
I am very pleased with my experience and the full coverage of different plans that I could take and am satisfied to upgrade to the latest phone and kept my current plan.
8 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Matthew,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service provided by Calum
Excellent service provided by Calum, Ballymena branch. Thanks
1 August 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum was very helpful
Calum was very helpful, friendly and extremely professional
25 July 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey there,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum was very informative
Calum was very informative. Thank you so much for all your help.
16 July 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Rachel,
Thanks for the lovely review and fantastic support for Calum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
Hey Zara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thomas was so very helpful.
Thomas was so very helpful.
Such a polite manner.Took a lot of time to help and give me excellent advice.
Will definitely be back to this store.
Many thanks.
8 July 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Una,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful. Unfortunately, the system was slow and it did take a long time to get everything sorted. I had to come back in for a second day!
8 July 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Tracey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
Hey Catherine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help
Great help. Sorted out all three family contracts and got us the best deal.
22 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Sean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Stef and Thomas in the store were so…
Stef and Thomas in the store were so patient and helpful in setting me up with my new broadband. Saved me money and gave me much better speeds!
13 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Knowledge off all products available
Knowledge off all products available
Friendly and helpful staff
20 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Drew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great work done in store
19 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey David,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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