The site does not make it clear whether the “WCB” tickets for this venue are ONLY for wheelchair seating. That seems important to know.
Company replied
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Review summary
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Unable to open app - wish it was just a regular log in with username/password.
Company replied
Love the communication thats provided once you purchase a ticket. Your app is very easy to navigate. Just wish you could allow tickets to be able to transfer to my Google Wallet.
Company replied
As a veteran and long time kraken hockey fan who has been unable to attend any games due to being in Japan on orders... You made it easy, safe, and quick to get the tickets for me and my family. I app... See more
Company replied
Company details
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
114K reviews
Asks customers to review
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Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Delivery system updates are lacking
Delivery system updates are lacking. My Tickets should have at least the order # or something to it besides NADA!
30 July 2026
Reply from Vivid Seats
Hi! Thank you for sharing your feedback. We understand how important it is to access your tickets easily. Your tickets were sent yesterday via email and include a URL link with instructions on how to access them. If you encounter any issues later on, please don't hesitate to contact our customer support team at any time. We're here to help ensure you're ready for the event.
Reply from Vivid Seats
Hi Customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Reply from Vivid Seats
Hi Nicole Howell, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Hi there! Thanks for your review. After reviewing your order, we can confirm that only one ticket was purchased and sent to you by the seller. If there’s been any confusion or if you believe there should be more tickets, please contact our customer service team so we can assist you further.
Reply from Vivid Seats
Hi Robert Marcellus, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
I did not receive the tickets
30 July 2026
Reply from Vivid Seats
Hi there! Thank you for your feedback. We know how important it is to access your tickets easily. We can confirm your tickets were successfully sent to your email right after purchase. If you experience any issues in the future, feel free to contact our customer service team anytime. We’re happy to help ensure your tickets are ready for the event.
Reply from Vivid Seats
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
Very user friendly!!!!
30 July 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Hi Wendy Zilm, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Can’t get my tickets
30 July 2026
Reply from Vivid Seats
Hi there! Thank you for your feedback. We know how important it is to access your tickets easily. We can confirm your tickets were successfully sent to your email right after purchase. If you experience any issues in the future, feel free to contact our customer service team anytime. We’re happy to help ensure your tickets are ready for the event.
Can't sign into account using app keeps…
Can't sign into account using app keeps telling me to use link in email but no action!
26 July 2026
Reply from Vivid Seats
Thank you for bringing this to our attention. We understand how frustrating it can be when things don’t go as expected. To get this issue resolved quickly, we recommend reaching out to our customer service team directly. They have the tools and resources to look into your specific situation and work with you to find a solution. Please contact them at your earliest convenience so we can help get this sorted out for you. We appreciate your patience and are here to assist in any way we can.
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Oh always awesome
30 July 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
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