Vita Coco Reviews 

293
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers consistently praise the product, often describing it as fantastic, tasty, and the best on the market, with many appreciating its pure and fresh taste. People also highlight the efficient and hassle-free delivery service, noting that orders arrive spot on, well-packaged, and with superb communication. Many find the product beneficial for their health, especially for electrolyte intake, and appreciate the company's excellent service and responsiveness. However, some customers were dissatisfied with the quality of the product, describing it as bland, watered down, or having a chemical aftertaste that made them feel sick. A few other people also felt that the new carton lids were problematic, as they would fall off, and some experienced issues with crushed cartons upon delivery. Additionally, a small portion of people mentioned severe dissatisfaction with the delivery company, citing long delivery times and lost or damaged parcels, which negatively impacted their overall experience.

What people talk about most

Product

Customers express high satisfaction with the product, often describing the coconut water as fantastic, pure,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the products as excellent, the best in... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its hassle-free nature,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place oth... See more

Rated 5 out of 5 stars

Great product, tastes good and does good. I had a problem, the company were great and resolved my issue promptly. Good customer service which is unusual these days. Thank you so much!

Rated 5 out of 5 stars

Always bought from supermarket and saw that Vitacoco had a better price cor bulk buy. Set up monthly coconut water.


Company details

  1. FMCG Manufacturer
  2. Juice Shop
  3. Soft Drinks Shop

About Vita Coco

Written by the company

Vita Coco is the World’s number 1 coconut water.  Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that. 

The Vita Coco Project®

Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.

B-Corp

Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.


Contact info

4.1

Great

TrustScore 4 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(293)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Two bottles were selected open and I…

Two bottles were selected open and I raised this with customer support. I did not got any resolution from them on this matter.

25 September 2025
Vita Coco logo

Reply from Vita Coco

Hey Naveen,

Sorry to hear that your issue was not resolved.

Please reach out to us via hello@vitacoco.com and we will gladly look into this matter for you.

Best Wishes,

Vita Coco Team

Rated 1 out of 5 stars

Vita Coconut Water was honestly one of…



Vita Coconut Water was honestly one of the worst drinks I’ve ever seen. My friend tried it and nearly vomited because the taste was so off-putting and fake. It wasn’t refreshing at all—more like watered down with a weird chemical aftertaste that made us both want to spit it out immediately. The packaging made it seem like a healthy, natural drink, but it felt anything but natural. For something that’s supposed to be hydrating, it just left us feeling sick and disappointed. I wouldn’t recommend this to anyone, especially if you don’t want to risk feeling nauseous like my friend did.

19 September 2025
Unprompted review
Vita Coco logo

Reply from Vita Coco

Hey Hassan,

Sorry to hear about your experience.

Please reach out to us via hello@vitacoco.com and we will gladly look into this matter for you.

Best wishes,

Vita Coco Team

Rated 2 out of 5 stars

My wife just bought a product from you…

My wife just bought a product from you & I promise this coco water is bland. It tasted like half water. Coconut water is very tasty only if there’s no other mix to it. No one can tell me how a coconut water taste like because I used to drink coconut water everyday. Just my thought. Keep trying.

12 September 2025
Unprompted review
Vita Coco logo

Reply from Vita Coco

Hey Kito,

Thank you for your review. We are sorry to hear that you didn't enjoy our coconut water.

Please reach out to our customer service team info@vitacoco.com (US) if we can assist you any further.

Best wishes,

Vita Coco Team

Rated 5 out of 5 stars

Love coconut water

Love coconut water, have them on subscription - you can turn on and turn off the subscription as you like without fuss. Had one in transit while away and they bounced the delivery forward without any problems. Great communication. Excellent customer service

7 June 2025
Rated 3 out of 5 stars

Product great, delivery not great

I would give 4 stars for Vita Coco themselves but unfortunately they are let down by their courier - Evri who I find incredibly unreliable. They had the parcel for over a week and whilst Vita Coco did respond to my emails, they seemed unable to find out where the parcel had got to.

25 May 2025
Rated 4 out of 5 stars

I am a great fan of this product I only…

I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place otherwise it would have been 5 stars.

29 July 2025
Rated 1 out of 5 stars

Worst delivery I have ever seen

Worst delivery I have ever seen. Took more than a moth to deliver every time. I have ordered on 12th July still didn't receive. In betweenI had to complainand order again. In January they did the same.

29 July 2025
Vita Coco logo

Reply from Vita Coco

Hey Sadia,

Sorry to hear of your delivery issues.

We appreciate your honest feedback, as it supports our ongoing efforts to improve our service.

Best wishes,

Vita Coco Team

Rated 1 out of 5 stars

I ordered this product on the 14th of…

I ordered this product on the 14th of June, twice it was sent back to the company, it never arrived. I have now been given a refund, which will take up to 10 days to reach my account, meaning the company will have had my money for a month with no goods to show for it. A very annoying shopping experience.

7 July 2025
Unprompted review
Vita Coco logo

Reply from Vita Coco

Hey Catherine,

Sorry to hear of your delivery issues.

We appreciate your honest feedback, as it supports our ongoing efforts to improve our service.

Best wishes,

Vita Coco Team

Rated 5 out of 5 stars

Ordered 500ml x5 coconut oil.

Ordered 500ml x5 coconut oil.
Had a beautiful experience.
Didn't have to worry about about placing an order.
Items were delivered promptly, and of course while maintaining good quality on the product.
I'm ordering 750mls going forward.

27 June 2025
Rated 5 out of 5 stars

Amazing drink…

Regular order arrived really quickly and very well packaged. Loving coconut water. I started drinking it for health reasons but now also because I love it. My cramps have disappeared since drinking it after a run or workout.

27 June 2025

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