VistaPrint FR Reviews 

29,422
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines... See more

Company replied

Rated 5 out of 5 stars

Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les carte... See more

Rated 2 out of 5 stars

Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)

Company replied

Rated 5 out of 5 stars

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & pa... See more

Company replied

Company details

  1. Digital Printing Service
  2. Commercial Printer
  3. Custom T-Shirt Store
  4. Prints and Signs Store
  5. Promotional Item Store
  6. Sticker Manufacturer

About VistaPrint FR

Written by the company

Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils VistaPrint accompagne votre entreprise au quotidien avec des solutions adaptées à vos enjeux. Que vous souhaitiez créer des supports personnalisés, publier sur les réseaux sociaux, revisiter votre logo ou organiser un évènement... VistaPrint est votre partenaire design, marketing, identité de marque et plus.

 

Découvrez notre large gamme de produits personnalisés et créez facilement une image de marque cohérente et professionnelle pour votre entreprise ; cartes de visite, flyers, stickers, produits d’affichage, packaging et bien plus encore.

 

Notre service client est disponible 7 j/7 et nos experts en design sont là pour vous accompagner dans tous vos projets.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.5

All reviews

(29,422)

5,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast, good value and products arrive in great condition

Always fast, great customer service and will resolve any issues from their side quickly and fairly. Love their service and products and they package everything really well so it arrives safe and with no damage. I use them often for postcards and booklets. Great company!

20 August 2025
Rated 3 out of 5 stars

OK pour les cartes bas de gamme…

OK pour les cartes bas de gamme uniquement.
Pour les cartes premium, les couleurs sont pauvres et les finitions baclees au point de gacher le design de la carte.

13 January 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes heureux d'apprendre que les cartes de visite standard reçues vous donnent satisfaction. En revanche, nous regrettons que les cartes de visite avec la finition vernis sélectif n'aient pas été conformes à vos attentes en termes de qualité (défaut de finition) et de rendu d'impression (couleurs ternes). Certes, notre mission consiste à vous offrir des produits parfaitement conformes à vos conceptions et bien évidemment d’une excellente qualité. Ce souci demeure inhabituel et nous ne manquerons pas de le partager avec le service concerné pour investigation. Votre satisfaction est notre préoccupation majeure. Dans ce cadre, nous serions ravis d'intervenir pour remédier à la situation. Afin de pouvoir vérifier davantage, nous comptons sur votre collaboration pour partager avec nous quelques photos du produit reçu illustrant les défauts en répondant directement à l'e-mail que vous recevrez. Nous demeurons à votre entière disposition.

Rated 5 out of 5 stars

Ms Sonde Ben Mahjoub

Hello,
Being a bit overwhelmed, I went to your website to place an order for three round stamps as well as 1,250 business cards. Without the invaluable help of your customer service team and more specifically Ms. Sonde Ben Mahjoub I simply would not have been able to complete this order.
Through the chat, she demonstrated remarkable patience, guided me step by step, and provided tremendous assistance, to the point of practically doing everything alongside me. The final result fully meets my expectations, and I am truly very satisfied.

I therefore wanted to sincerely thank her, because I must repeat it: without her, this order would never have been placed. Many thanks to you, Ms. Ben Mahjoub. I sincerely hope to have the opportunity to interact again with someone as professional and kind during a future order.

Kind regards,
Claude D. SCHENCK
President

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Vistaprint is ALWAYS very…

Vistaprint is ALWAYS very professionnal. The website is very easy to use.
This time I wanted to create a greeting card based on an original drawing. The card was quite complex to prepare because I wanted it to fold in 3. Thanks to the help of an agent through the webchat, the drawing fits perfectly well in just a few minutes.
This is not the first time I'm using Vistaprint and its online help and I will use it for sure many other times.

Thanks a lot

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Vistaprint has one of the best customer services I have ever encountered. One year I was late ordering a very important photo book that was a present for my husband and they expedited the delivery to arrive on Christmas Eve. If you encounter an issue there is a real person at the end of the text messaging service who can help you edit your creation and answer your questions. Each year I create a family calendar, a Christmas mug with a drawing from my child, and a family Christmas card. They can even make a Christmas decoration for the tree with your own drawing. I cannot recommend them enough.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

I had to cancel an order 4 days after…

I had to cancel an order 4 days after confirming it. The cancelling was immediate. No discussion, no cost, immediate credit. Probleme solved in less thant 3 minutes. Congratulation, really efficient and business oriented ! Thank you

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality print job

I received my order 2 days before the expected delivery date. The product was printed on a very good quality paper and the end result is excellent. The chat function was very helpful to have someone check the visual elements I uploaded were crisp, and to get an opinion on the size of the font. Will order again.

9 December 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for sharing your experience with us. We’re delighted to hear that your order arrived earlier than expected and that you’re pleased with the quality of the paper and the final result. It’s also great to know that our chat function was helpful in reviewing your design elements and font size. We truly appreciate your feedback and look forward to serving you again on your next order.

Rated 3 out of 5 stars

Product is very good but…

Product is very good but I paid extra for a delivery that didn't come the day they told it would arrive, that was the very day I needed it. (Rollup for an event)

17 September 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for bringing this to our attention. We are very sorry to hear that your order did not arrive on the day you paid extra for, especially since it was needed for an event. We understand how disappointing and inconvenient this must have been, and we sincerely apologize. We will reach out to you by email shortly to gather more details and work on making this experience right.

Rated 5 out of 5 stars

I was able to place my order quickly

I was able to place my order quickly, and it was very fun and accessible for everyone.
Despite a mistake in my order on my part, Abdelghani from customer service was able to assist me, help me, and meet my needs.
Once again, thank you to the Vistaprint team.
Alex de Montecarlo :)

25 November 2025
Unprompted review
Rated 4 out of 5 stars

Order

Admittedly, the order didn't match my design, but I thank the chat support team for their help and for sending me a new order from VistaPrint. Thank you again.

13 November 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We appreciate your understanding regarding the issue with your order, and we’re glad our chat support team could assist you and provide a replacement. Your satisfaction is important to us, and we’re always here to help with any future needs.

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