VistaPrint USA Reviews 

I made an ordering mistake and Amy went above and beyond to make me happy. I provided some feedback on an order where I didn't look closely at the size (just looked at the photo) and our employees were disappointed in the product. I really didn't expect anything - maybe a coupon for next time. Amy reprocessed the order correctly for me. I really appreciate you going above and beyond! 10/10 Customer Service

Maya was the person who assisted me and gave great suggestions. The knowledge and customer service was outstanding!!!

Estrael was amazing and worked diligently for my issue and very professional in dealing with the compliant. it always feel good to come back to vistaprint as there is very good customer experience.

Awful experience. Placed 1 total order consisting of 2 items. Upgraded shipping on the order to receive by a certain date. After it processed, only 1 item showed the faster shipping. Spoke to an agent, they stated you only paid the faster shipping for 1 item. Im sorry, it's "1 order" so if the order had 5 items, you have to pay 5 fee's! And the agent had extremely poor costumer service. Instead of just stating.. You would need to pay an additional $10 or so .. She requested I have to cancel the order and resubmit a new one! I used them for all my business needs, and didn't even use the 15% off coupon I have ... I will look elsewhere from now on

Its a terrible Customer service. They cancel your order for No reason and they want you to reorder worst quality products with higher pricing. Not recommended at all and stay a way from this company.

Great experience...I had an update that I needed to make and the process was easy and quick.

Ordered business cards on 9/2 and as still waiting to receive 4 days after the projected delivery date. Missed being able to pass out at an important event. So don't expect anyone at Vistaprint to care.

The designers make all the difference, transforming my blah design into something out of this world. Even when you think you have a good design, ask the designers to improve your ideas and let them use their professional skills. It’s free. It’s Vista Print all the way for me. Thank you.

Customer Service is by far the best at Vistaprint. Everyone makes mistakes but they are always quick to make your order whole and are friendly and accessible.

I am used to doing things on my own and rebelling against advice from my superiors and it wasn’t working the way I expected. Then Shaneika was able to redirect me in a time of need. She was able to provide insight and see the value of the vision that I have for this project. During the duration of the conversation her customer service was outstanding! As I patiently waited on the arrival of the order, I have to publicly thank the person that help me look at adventure in a new dimension. Also I will have my team move forward with vistaprint for future projects. Thank you Shaneika for your expertise, boldness, and willingness to help me!

John B was so helpful! He was informative about the policies and helped me resolve an issue we had with printing quickly and easily. I was stressed over it, but he was helpful and got it fixed! Customer service was great.

I have ordered from vista print before and it was amazing product. I recently ordered and had an issue. The customer support was phenomenal! It was easy to reach a live chat, they were friendly, more than helpful and got to the root of the problem in a very short time. It was hassle free and I couldn’t be happier. I will continue to shop here for all my printing needs. Highly recommend!!

Harvey was amazing, my 9rder was completely wrong, and they replaced it same day free , no charge. I absolutely recommend

John Lhoyd L was our chat assistant, and he was outstanding. VistaPrint's service is not only excellent, but if the order has any issues,s they are prompt to fix them. I am very happy.

I received my order and the image was quite blurry. I called to inquire about a reprint and connected with an amazing service rep name Shantoy. She was professional and pleasant and went right into action to correct the issue. She made attempts to correct the image and when she was unable, she escalated the issue to her design team. Ultimately, she stayed connected to the process until a successful image was received and loaded for the reprint. Her thoughtful approach was great and I am thankful for the service she provided.

After being quoted over £110 for some business cards and flyers for my small business from a separate website. A close friend recommended Vista Print. I must admit at first I was dubious because of the low cost, but, after logging in and creating my cards and flyers I was super impressed with the website. Everything is very clear and easy to navigate.

Furthermore, a few days after purchasing them. I noticed that I had made a spelling error on my flyers. I phoned the help line and spoke to a lovely lady called Miranda who helped me fix this issue with so much care and support. This was such a relief as I had placed the order a couple days prior so was very worried that I wouldn’t be able to get it sorted.

Overall, I would definitely recommend this website to everyone, especially those starting up a business and looking for a more affordable option. I received my goods today and the quality is so so good for the price I paid. Super impressed 👍🏻

BUILT ME PERFECT CARDS CAME OUT EXACTLY HOW I WANTED!!!!

I've been with VistaPrint for over 20 years. They used to have good quality products and good shipping, but they seem to have really gone downhill in the past couple of years. Quality control on printed items has suffered, as has the quality and durability of items they sell. But most of all, their packing and shipping has tanked. It's rare these days to get an order that isn't damaged because they use very thin shipping boxes and a single line of tape to ship things that are 25-35 lbs in weight. I've received multiple shipments from them the past two years where the boxes were torn, opened, and even had hundreds of dollars of items missing because they fell out on transit. It wasn't the shipper's fault, it was very poor quality packaging material and little to no packing/padding inside. And now, after all the quality going downhill, they removed the VistaPrint Advantage Pro benefits for a new lousy program that provides little to no benefit anymore. Though I've spent tens of thousands of dollars with VistaPrint over the years, I'm afraid we'll have to look for a new print company.

I have using Vista Print for years and always found their products high quality and durable. They also communicate when your order is ready and shipped. Seamless and streamlined from start to finish.

I would like to give an excellent commendation to the customer service agent who helped me today - her name is Apple. She was terrific. She helped me with all my needs and did so with patience, professionalism and friendliness. Excellent customer service. I hope Vistaprint will reward and acknowledge her for her outstanding service. Thank you.