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Victory Cruise Lines Reviews 

530
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 422 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently share how wonderful the personnel are, noting that the crew members consistently go out of their way to provide exceptional service throughout the entire journey. People also express immense satisfaction with the delicious meals, highly talented musical performances, and fascinating ports of call visited along the way. However, some customers also noted that the onboard accommodations felt rather restricted, mentioning specifically that cabins and bathrooms were extremely small and cramped. Others mentioned that specific sightseeing trips could be improved, pointing out that certain tours offered less informative guides or insufficient time at various destinations.

What people talk about most

Staff

People report positive experiences with staff, highlighting that every team member is consistently helpful,... See more

Service

Consumers find service to be positive, highlighting attentive and friendly crew members across the board.... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic food options and... See more

Quality

Customers report general satisfaction with the overall quality, highlighting the excellent food, drinks, and... See more

Facilities

Clients share ambiguous opinions on facilities, noting that cabins and tiny showers can feel cramped and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

Rated 5 out of 5 stars

We enjoyed every minute we were on board and on the included and premier excursions. We did find it a little difficult finding what was happening as all was on the cellphone, but we managed. The foo... See more

Rated 5 out of 5 stars

Wonderful cruise!! Loved the smaller size ship and its fantastic crew. Everyone was so friendly and helpful. Food was amazing, well served by Tyron and Sarah, the wine steward. The Victory 1 band... See more

Rated 5 out of 5 stars

Everyone was great. Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was jus... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

530 reviews

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4.5

All reviews

(530)

503 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Experience

We had a great trip with your group. The staff was fantastic and very professional. The food was great also. We will for sure recommend Victory Cruise Lines to friends and family. We had some friends on the cruise in May 2026 and they loved it also. Keep doing what you are doing!!!!!

3 August 2026
Rated 2 out of 5 stars

We had issues with our room steward

We had issues with our room steward. Took two days and several requests to get bath towels. Again took two days to get shower gel when it ran out.

Most food on the ship is from frozen items. No fresh fish . American hamburgers were cheap frozen thin slices of meat. We ate sunny side eggs every morning to get actual fresh protein.

When dinner orders placed, everything arrives at same time. So if we both have salads we’re doing okay but when my husband ordered soup as well , our main courses were still sitting on the serving table so when he finished, our main courses were already cold and brought to us.

Never had an opportunity to try their grill option. They allowed everyone multiple reservations. We were on top floor and were invited to one meal as a perk but they started out on top deck which means you have to climb outside staircase and we are disabled so cannot climb.

The pluses were the good service in the dining room. Waiters at all meals were attentive and worked hard. Bartender excellent and worked very hard.

Wine and cocktails were varied and the variety was very good.

The nightly entertainment by the three piece band was excellent and the highlight of the trip. Lectures about the Great Lakes were very good.

Excursions were good even the included ones. Excellent bus transportation provided.

Value for the money? No. We have over 26 years of river cruises and ocean cruises. If comparing this Victory cruise to the many river cruises we have taken in Europe, Vietnam and Egypt, I would say it ranks low. Even food in third world countries was fresh and served hot.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a great cruise !!!!

Really nice that ship was decorated or the 4th of July. Food was excellent, especially the Tuscan Grill (got there 4 times, yay !!). And the crew. From the purser to Mohammed at the gangway to the crew you passed in the halls. Everyone was friendly, helpful, and all smiles. Made us feel welcome. But the best was the staff in the The Grill. Spoke to James )head waiter) and told him he ran a great crew there. His first comment was 'It's a team effort'. Marlowe and Menino were terrific waiters, as was Renz (assistant waiter). Joseph the bar waiter learned my drinks on the first day, and made sure I was hydrated. The whole staff there seemed like a well oiled machined. Anticipating our next request, always there if you need something,
We will sail Victory again in the future and will most likely be Victory 1 and hope we get the same dining crew, Thanks for a great trip

27 June 2026
Rated 5 out of 5 stars

Perfect

Everything was just perfect. All staff was professional and very good at their respective duties. The food selections were quite good with the correct portions . The included port tours were conducted by informative personnel.
It was an enjoyable and informative cruise.

14 July 2026
Rated 5 out of 5 stars

Great service. Great trip.

The staff service was great! Food, room, tours were very good. Toilet behaved strangely at times, wouldn't flush with first push of button leading to several visits to desk, but finally figured out it took persistence. Arts and crafts program from Cindy (and John) was excellent. The performers were excellent musicians, but if they wanted people to dance, they needed to play to the crowd with slower tempos and more danceable music. At times they seemed to be performing for themselves. Would recommend Victory Cruise Lines to others.

9 July 2026
Rated 5 out of 5 stars

Everyone was great.

Everyone was great.
Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was just perfect for great travel, peace and quiet and the entertainment was fabulous.

16 July 2026
Rated 4 out of 5 stars

All good if you’re a Lilliputian!

Staff, foo quality, musicians, guides

The size of cabins and showers a real challenge, and we’re not big people! Not enough room for two people to dress, pack or unpack. I don’t know how individuals with walkers manage to negotiate those cabins! The positives I mentioned were A+!
The negative aspects of the cabin almost cancels them out. It’s a shame because I can’t really recommend Victory to others or think about a repeat for my husband and myself. One of us had to sit on/in the bed so that the other could move around!

16 July 2026
Rated 5 out of 5 stars

Friendly and thoughtful staff

Friendly and thoughtful staff, excellent food, comfortable accommodations, wonderful entertainment, the service was first rate, and the trip overall was thoroughly enjoyable and fascinating. Great fun for my wife and I, including our six friends who traveled with us. I might add that the lectures and sites we visited were very informative, I was happily educated in so many ways!

29 June 2026
Rated 5 out of 5 stars

Personal Experiences

Not being an experienced cruiser I had no expectations, only hope. Much to my, and my partner's, absolute delight everything that was presented to us was over the top.
The entertainment trio presented with skill and charm a different genre of music each night; the five-course dinners were worthy of five Michelin stars and the shore excursions were curated to match the passenger's needs.
Here is a simple example of the crew's responsiveness:
We were in the lounge when my partner had to return to our stateroom. She got lost and became apprehensive. A crew member noticed her plight and volunteered to give her directions. As he started to describe the path she should take he suddenly changed his mind and told her "I'll take you to your cabin". He not only escorted her to the cabin but he then waited for her in the corridor and accompanied her back to the spot in which he found her. From there she was able to find her way back to me. WHAT EXTRAORDINARY SERVICE.
You can't make this stuff up!

31 May 2026

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