Very healthy wee slips and plugs, great root systems. Good communication and friendly approach. Great value for money and speedy delivery. Loved that I got an email saying they’re on their way and nex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a second generation small family, horticulture business in Kent with a passion for growing plants. We offer a wide selection of fruit, veg, herbs and flowers for your garden. Everything we grow to sell is ready for you to plant in your garden and grow on for the ultimate backdrop to your home. Whether you are wanting to grow your own food with companion planting or create the perfect herbaceous garden we can help with it all. As well as offering a large selection of fuchsias we also save our own tomato and chilli seeds (which are DEFRA certified) including many heritage varieties. We grow using traditional methods, without pesticides or insecticides (no-one wants to eat those!) at our nursery in Challock (between Ashford, Faversham, Maidstone and Canterbury), although we are no longer open to the public (this gives us more opportunity to concentrate on growing plants for you) we do offer a click and collect service as well as a full mail order service all over the Country. So whether you are looking to plant an orchard or grow soft fruit for a long term food providing garden, grow delicious vegetables or herbs (with so many incredible flavours, textures and vitamins) or add some colour with our stunning ornamental and flowering plants we have what you need and we can deliver it to your door. Our passion is plants, all year round!
Contact info
Victoriana Nursery Gardens, Buck Street, Challock, TN25 4DG, Ashford, United Kingdom
- 01233 740529
- help@victoriananursery.co.uk
- www.victoriananursery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and next day…
Great communication and next day delivery after advising it had been dispatched. Safe & careful packaging insured a very healthy plant arrived. First class from start to finish. 5* plus. Many thanks xx
Iam particularly interested in herbs…
Iam particularly interested in herbs both culinary and medicinal. This company has a very good selection to chose from at reasonable prices My initial order for 4 plants arrived in good time and good condition. I will certainly be ordering some more plants shortly
Unhealthy plants
I have been asked by Victorian Nurseries to rate their plants. They wrote "But in a world where people seem more than happy (and fast) to criticise, if you have a moment at some time, we’d very much welcome you rating us"
So this is not to criticise but to factually state what I found when ordering from them.
Royalmail is not a good choice when sending plants but mine came through quite quickly..within a couple of days. So the state of the plants cannot be because of long travelling time but they were roughly handled.
Compared to other suppliers, the plants are very under developed and small. Their compost block grown cut and come again cauliflowers are no more than immature plug plants with a few weak and now battered leaves. Their 7cm pots are only 7cm tall. Other suppliers with similar prices have 8cm -9cm pots that are 10cm tall. Their battered appearance I will put down to travelling through the postal system with very little effective padding. Placing a pile of shredded newspaper on top of plants laid directly on the bottom of the box does not work! However the yellowing and browning around the edges I was not prepared for. How long have they been in the box? These very poor quality plants will have to be nursed into health before being planted out otherwise they will be attacked by slugs who recognise and go for weak plants. To be fair the Burn Jelly plant is in excellent health and very robust.
I suggest that the folks at Victoriana nursery should buy a few herbs from a few suppliers to see what quality other suppliers are providing customers with and to learn how to pack the plants effectively.
To get good reviews its a no brainer that the plants have to be healthy and well cared for. Maybe folks, as an experiment send yourselves plants to see what happens to them in the post. I will not be shopping at Victorian Nurseries again when for the same price I can buy good healthy plants from other suppliers.
Consistently good
Before the plants arrived, they kept me in touch with delivery arrangements. The plants arrived as scheduled today in excellent condition. They are well-developed with a good root system. Very pleased.
Well packed & labeled fragile
Well packed & labeled fragile, live plants but DPD seem unable to read as box was torn & broken open
Plants by people who really care
I needed to place a big (for me) order of plants, so I was delighted with the prices Victoriana Nursery offered. Given that they were comparable to some of the discount operators, I didn't have especially high expectations of quality. I couldn't have been more wrong!
The plants were of exceptional quality. They were lush with strong root growth and clearly packed with care and attention. One plant looked a little less robust than the others, but it's mint! I planted it anyway, and it's happily doing its little minty stuff.
There's no doubt that this company is filled with people who care about both their customers and their plants. I'm so glad I found them and I'll be ordering again
Delivery was damaged in the post
Delivery was damaged in the post. Replaced generously and quickly. I've been using this company for years now and can highly recommend them.
Lovely plants
Excellent. I have bought several lots of plants from the Victorian Nursery, and all have been healthy, and of a good size. They arrive in good condition and are carefully packaged. Thankyou to all the staff there!
Good choice and costs etc
Fuchsia: - Good range, good quality, fair price. Some plants seemingly unique to them. Minor hiccup over delivery time - I think that they had a staffing problem coupled with an order surge. In other words tough running a business of living things. Sorted easily, professionally and politely via e-mail with no negative effect / consequence. Plants arrived well packaged ahead of time! Happy to recommend.
Excellent quality plants
Plants I received were excellent quality and smelled amazing. Currently experimenting with alternative lawn plants. Great idea for a business and will definitely be ordering again. Thank you Victoriana Nursery!
Great experience
Great experience from ordering with ease to delivery, my plants arrived in great condition and great care was taken to make sure arrived with no damage, very happy wity my first purchase and will fir sure be back. Great business.
Very happy
I was kept informed at what stage my order was. When the package arrived it was expertly packaged, with plenty of protection for the plants and sustainably,using shredded paper. Very pleased with the plants I bought. I would recommend Victoriana Nursery.
Great service, I will be ordering from Victorian Nursery again!
Great communication in terms of delivery and great plants, well packaged and no damage via the post. Very happy. Lovely company, I will definitely be ordering from Victorian Nursery again! Thank you.
Great company
Great company plants they send out a very healthy and no problem ordering online.
Great customer service!
Great customer service!
I've got quite a few seeds going this year from Victoriana Gardens and looking forwards to the veg. Really helpful when I got into a problem with one of the veg and shared how to re-pot.
From the time I placed the order to…
From the time I placed the order to taking delivery the communications were extremely good and kept me informed at all times.
When the plants arrived they were in top condition and packaged keeping the plant health in mind.
I can highly recommend this company and I will be glad to use them again.
Many Thanks to the whole team.
Regards Andy
Such healthy happy plants!…
Victorian Nursery provide such healthy happy plants! Especially love the recycled packaging. I can often find rarer plants with VN that I can’t find elsewhere… especially old school culinary and herbal plants.
Great
Ancho Chile arrived in great shape and well packaged with recycled paper. Potted on straight away and growing beautifully.
Really efficient service thankyou and…
Really efficient service thankyou and plants are in good condition , very happy 😊
Excellent
Excellent experience. Plants are very strong & sturdy well labelled, good pots. Arrived on time, well packaged with enough moisture to "keep them as fresh as possible". I am more than pleased with the plants and the service from the company. I WILL CERTAINLY be purchasing from Victoriana Nursery again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








