viagogo Reviews 

It was just brilliant. A wonderful evening with my daughter and Grandchildren. Very well organised too. Tickets arrived in plenty of time which was brilliant!!

Had to travel from Greece to UK for the concert (pay hotels, plane tickets etc) and actually got the tickets in my hands a few hours before.

Simple n easy

Tickets arrived on the morning of the event and were easily saved to my phone.
Booking the tickets was very easy and straights forward. Information regarding the tickets was available on the app.
Everything went very well.

Fantastic place & performance - no problems

Great seats, easy ticket delivery

Always feels like a huge gamble getting tickets from here, in all honesty I wish they didn't exist but for as long as touting is legal, sometimes you don't have an option. Tried literally everything and spent hours and hours trying for Ariana Grande tickets but eventually resorted to buying from here 2 weeks before her first London show. Ticket transfer happened the day after purchase, it seemed a bit dodgy as I couldn't use my existing AXS account, but had to create a new one using an email address Viagogo created for me (it had my name in it), I created and set the password myself though which reassured me. The tickets were there, with moving barcode and all was fine for entry. Ariana was incredible so all's well that ends well.

Absolutely horrendous experience. I sold tickets and transferred them via Ticketmaster as they were electronic tickets, was then told the buyers hadn't received them despite me providing proof of transfer. No payment received and in fact a £40 charge added to my account. Numerous calls were made only to be met with a script and no real customer service and even when all evidence provided on appeal I was still told I was wrong. Total sham of a company that all should avoid like the plague, just a bunch of scam artists.

We got great tickets to the Proms that weren't actually available from the venue direct at the time. Everything was completely simple and straightforward, so it was perfect. Thanks very much for a great service.

Stayed for one night very clean and comfortable room and a great breakfast
Thank you.

Paid over £370 for a ticket in February, it’s now August the day of the concert, nothing received from Ticketmaster…..4 emails and 3 phone call made to them during my 3 hour drive to wembley im told i have to wait u til 6pm (gates open at 5pm) to know if my ticket will be replaced or im getting refunded! Allegedly I got an “upgrade” ticket but I can guarantee they’ve paid far less for the replacement ticket than what I paid for the original ticket. Never use again!

Event was shocking!

Greattt!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Everything went well. The tickets arrived a couple of weeks earlier the event (which was great because I was a little nervous they didn't arrive in time). Downloading them was very easy. I had not trouble with the scan and getting in the venue, so I didn't need to contact customer service.

I so wanted to go to the Proms this year, and luckily for me I came across Vigogo on the website. Never used them before, but glad I did. They were competitive with their prices, and made my transition so easy, with constant warm messaging up until the event. I still get messages from them with relevant information, and would not hesitate to use this company in the future. I would highly recommend!

Excellent evening and great seats at a fair price.

I have tried several times to unsubscribe to their emails and I still get them. This is surely illegal under GDPR regulations. I’ve even sent emails begging them to stop

Would love to give this company a zero!
They have withheld my ticket sales money for over 40 days now! The concert was the start of July! And every time I ring they try and add an extra 5-15 days on top of time wasted already with no clear answer! Seriously don’t trust them they are so fraudulent, unprofessional and high risk.