Easy enough to find tickets of all different price ranges. Very smooth getting the tickets once they eventually came through. That would be my only drawback is it was just day before concert before... See more
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Review summary
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Loved the show and artists. Better directions to RED parking needed. At least provide a postcode. Quality and limited choice of food inside the stadium very poor. We will eat outside the stadium ne... See more
Always feels like a huge gamble getting tickets from here, in all honesty I wish they didn't exist but for as long as touting is legal, sometimes you don't have an option. Tried literally everything a... See more
Company details
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viagogo is an online ticket marketplace that enables people to buy and sell tickets to live events. viagogo guarantees every transaction.
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3.9
Great
51K reviews
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Was amazing
Was amazing. No hassle with the tickets. View was right at the front seated. Loved every second
16 August 2026
Unprompted review
Great experience tickets arrived on…
Great experience tickets arrived on time. Fantastic concert no complaints
16 August 2026
Unprompted review
Brilliant service
I had heard so many horror stories of fake tickets but everything ran perfect. We received the tickets 6 weeks before the concert and everything went well. Will buy from again
16 August 2026
Unprompted review
Good experience
Our experience was great ftom start to finish. We will kept updated and tickets were given to us in appropriate time with easy access.
16 August 2026
Unprompted review
The best page with tickets! 😃
My first experience with Viagogo was when I bought tickets for Ariana Grande’s concert in London. I bought the tickets in 2025. I was worried whether I would actually receive them, as the maximum delivery time was on the day of the concert. However, I was wrong! I received the tickets a week before the concert. It was amazing! On top of that, Viagogo has a very advanced AI help assistant that cleared up all my doubts. I highly recommend it!
16 August 2026
Unprompted review
easy and reliable
16 August 2026
Unprompted review
It's was a great experience and fast…
It's was a great experience and fast tickets booking. It's great in general.
16 August 2026
Unprompted review
Told to not send long emails and given me limited view seats without telling me.
Extremely disappointing experience with viagogo. I ordered tickets for Ariana Grande’s concert on Sunday 16th in Row C, only to be moved to seats at the very back of the arena because viagogo apparently couldn’t replace my original seats with anything comparable. The replacement seats were cheaper, and to make matters worse, they were restricted view, which was not clearly stated on my tickets. Once I arrived, I could hardly see the show.
The customer service was just as disappointing. One representative actually told me I should stop sending long emails because they “skim past them” and instead keep my emails short and to the point. That is an appalling way to speak to a paying customer.
I was initially offered a 20% voucher. I explained that I would much rather receive a 20% refund, as after this experience I don’t feel comfortable using viagogo again. I then received an email from another member of staff saying I would receive zero compensation.
Overall, awful customer service and a complete lack of accountability. I would strongly recommend thinking twice before trusting viagogo with your money or your concert experience. Very poor service from start to finish.
16 August 2026
Unprompted review
Everything worked just as it should
Everything worked just as it should
12 August 2026
Unprompted review
This is the third time i buy tickets to…
This is the third time i buy tickets to concert at viagogo and always work
15 August 2026
Unprompted review
Amazing
Excellent, from beginning to end. Communicated well throughout, tickets arrived via email in plenty of time easy to follow to accept. Everything’s was great and my daughter had the best night. Shame prices are so over priced for tickets but is what it is.
15 August 2026
Unprompted review
Easy to find and book tickets
Easy to find and book tickets. They were delivered on time but the precise seats were not clear from the beginning. Would prefer if i had known the precise seats at time of buying and not when tickets were delivered
13 August 2026
Unprompted review
Very easy and smooth process
Very easy and smooth process, tickets purchased off a previous seller and were transferred over via AXS within the hour. Would use again
15 August 2026
Unprompted review
One of the best concerts I’ve been to
One of the best concerts I’ve been to. Amazing. Got the tickets for my wife’s birthday, made her day.
15 August 2026
Unprompted review
Nice and easy process the only thing I…
Nice and easy process the only thing I didn’t like is if I buy via the app why can’t the tickets just go into my wallet why do I have to now down load another party app just to get my tickets. Or further more just email the tickets, it’s just a QR code anyway, I find it annoying that you pay one platform and have to retrieve from another
15 August 2026
Unprompted review
Honestly was in panic mode for the best…
Honestly was in panic mode for the best part of 10 months, had read horror stories online about people not receiving their tickets or issues at the door, however a friend had used viagogo before and said I had nothing to worry about (didn’t stop me worrying). Was absolutely delighted when the tickets came through a few days before seeing The Weeknd at Wembley. Simple quick transfer via Ticketmaster, updates were clear and got into the concert no issues. Would use again! P.s The Weeknd was absolutely incredible and we had the best time x
15 August 2026
Unprompted review
Tickets send just under 3 weeks before…
Tickets send just under 3 weeks before date of concert nice and simple transfer. Tickets worked on the day with no issues!
15 August 2026
Unprompted review
I got my Cortis tickets from Viagogo and am so happy how everything played out!
I got the tickets at a great price for the area we were in! And the event itself was the best concert I’ve ever been to! It was so hype! Highly recommend the venue and Cortis!
13 August 2026
Unprompted review
The website was very easy to use.
The website was very easy to use.
The booking process was straight forward and the price for the tickets was very reasonable
12 August 2026
Unprompted review
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