Everyone worked really hard, and thats honestly all I could ask for. During the process my loan officer had to go on maternity leave and the switch was as seamless as possible with someone walking me... See more
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Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say. Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1400 Veterans United Drive, 65203, Columbia, United States
- 800-884-5560
- customer_service@veteransunited.com
- www.veteransunited.com
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Replied to 75% of negative reviews
Typically replies within 2 weeks
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My team with Veterans United was…
My team with Veterans United was amazing! They made my process extremely easy with difficulty or stress nowhere in site!
Great Team to Work With
Got in contact with them to see my buying power. Could not make up my mind in the beginning, but once I got serious Jake and team we ready to go.
It was absolutely amazing
It was absolutely amazing. Josh made my home buying process stress free. If he was off someone at Veteran United was able to assist me . Who knew home buying could be so easy.
I would hightly recommend Veteran United every called returned and every email responded to promptly. A weeek after closing I received an amazing monogrammed gift
The best of the best. Veterans United.
To all my fellow veterans if your looking for an awesome hone loan company you will regret not using Veteran United Home Loans. They are a GOD sent from start to Finish.
Thanks again
Waymon Hubbard
The team that worked with me were…
The team that worked with me were absolutely amazing! Thank you guys so much for being understanding and working with me!
Great experience buying a house
Everyone i dealt with made this experience very easy. Everything was explained in full detail and they were very professional. Christian and Tony made this a great experience.
Treat people the way you want to be treated
They fixed an issue with their and then explained how their system worked.
A few communications issues toward the…
A few communications issues toward the end that were pretty stressful on our end but overall excellent
My experience with Veterans United was…
My experience with Veterans United was outstanding. As a veteran, buying a home was a big milestone, and they made the entire process feel much less overwhelming. They were patient, supportive, and always took the time to answer my questions and explain each step along the way. Their team truly cared about helping me and my family become homeowners, and I’m grateful for all the hard work they put in to make it happen. I would proudly recommend Veterans United to any veteran looking to purchase a home.
The service I received was great my…
The service I received was great my whole team made sure I understood everything and helped me with all of my paperwork it was just a great experience all around.
Family, Gratitude, and a Wonderful Homebuying Journey
Most people know that our girls moved to Missouri, where they followed their work experience, the place I have long called my professional home.
Those who know me also know that being a wife comes first, but being a mom and a gma is right there beside it. The dream, since their move, has always been to move closer to our kids and grandchild, so we recently began looking for a home in Missouri.
One of our children & their spouse are both part of an amazing company called Veterans United Home Loans, the nation’s largest VA lender and we're blessed to receive benefits through their employment.
Veterans United does not just take incredible care of its employees. The care they show their customers and families is just as impressive. We've seen this first hand through the generosity they've shown our children.
We recently received the cutest gift box for our dogs from the team helping us with our home search. It was such a thoughtful and unexpected surprise.
The customer service we have received from Haley, Francie, Mike and the entire VU family has truly been hard to top. They have made us feel supported, informed and cared for throughout this process.
If you are a veteran, active-duty service member, member of the National Guard or Reserves, or an eligible surviving spouse, please consider reaching out to Veterans United and learning more about the benefits you may have earned. Our experience with them has been nothing short of wonderful.
Thank you VU!
Cyndi & Donnie
Second home loan, same team of great people
John, Rachel, and Nicole were once again outstanding every step of the way for me! Rachel and I had a lot of communication back and forth with a few strange hiccups, questions and hurdles, but the entire time I felt taken care of and part of the process in a very positive way. They all did such an excellent job with my entire loan. This is my second loan through Veterans United, and luckily the second time with this team. It was really nice to have had them remember me and my family from several years ago. I will be back again in another several years I'm sure!
Home purchase
The team worked hard to make sure we had everything we needed to purchase and explained things very well. I had a million questions and they answered them all and helped make our move easy!
VU was amazing
VU was amazing! Amy was there with us through all of the process. It was easy for us to put our trust with Amy and make sure that we understood everything from start to finish! We loved her quick responses and insight on things.
Being a Veteran
Being a Veteran, I will say this was the easiest thing I have done concerning my time as a veteran. They were caring, answered all my questions and my concerns when I had them.They helped me get into a home in less then a month. I would recommend them again and again.
Jackson and his team were great to work…
Jackson and his team were great to work with. They were easy to communicate with and if we had to leave a message, they got back to us in a timely manner. The underwriter made some things tough but Jackson and his team helped us get through it
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