I worked with Adam Freedman. The experience was great Adam stayed in close contact with me the entire time. Ensuring any bumps in the road got smoothed out. Although we're separated geographically,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Wintrust Mortgage dba Veterans First Mortgage is committed to empowering Veterans, one by one, to live the American Dream of home ownership. Experience a lender who specializes in getting Veterans into solid loans with competitive rates. Our leadership team brings three decades of insight and experience in VA loans, VA refinancing, and other government-backed lending. You can count on dedicated personal service as we walk you through the process, step by step. We are a top-ranked national VA lender and are proud to have an A+ ranking from the BBB. Check out what other LendingTree customers are saying about Veterans First.
Contact info
United States
- 1-800-217-1596
- www.veteransfirst.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Danielle and Meagan were very helpful…
Danielle and Meagan were very helpful in getting through all the hoops in getting us the mortgage for our home. They were very knowledgeable and provided needed guidance in getting through this process. From a veterans perspective I do believe some of the required inspections were more than necessary to obtain the financing and approval.
In purchasing my first home the…
In purchasing my first home the experience of working with Melissa Staples and Dina Naswari none less the exceptionally magical. From the start of my home buying Journey Veterans First made the finding of the home very easy connecting me with an excellent, caring realtor. Throughout the rest of the process once the home was under contract Dina helped immensely in guiding me with providing all that was needed to get to the finish line. Melissa came in at the right time and her delicate touch and expertise as a loan officer manager ensured a smooth crossing of the finish line. I will certainly with Veterans when the rates come down and I’m eligible to re-fi.
My process went exceptionally smoothly…
My process went exceptionally smoothly and fast.
Specifically my loan agent Kaitlynn was…
Specifically my loan agent Kaitlynn was fantastic. Great personality, who was attentive and proactive throughout. We had issues with our closure from the sellers side and Kaitlynn was the only person in the process who made it doable. I could not recommend her or Veterans First Mortgage more highly. I am so happy to finally have my first home of my own thanks to them.
consistency worked out
Rosa Roma was great to work with. my only complaint would have to be that there was a lot of repetitive paperwork through out the whole process which made it a bit stressful.
Tyler was really helpful once he took…
Tyler was really helpful once he took over & gave me all the information I needed when ai needed it and communicated extremely well
Very attentive to individual client experience
I first contacted Veterans First a few years ago when seeking and comparing pre-approvals on a property I was interested in. The bid I submitted on the home wasn't accepted. Though the seller engaged in negotiation, they ultimately chose to let their home go to their lender.
Fast forward to the present:
I found myself "The Right House". I remembered how pleasant and attentive Janelle had been, so I contacted her again. She immediately remembered me and my circumstances. She made the financing process as smooth as could be. Even while passing me to her colleagues while she went on maternity leave (congratulations Janelle!), she still stayed engaged with my case to ensure that all the loose ends were tied.
Kaitlynn Mattinson was so easy to work…
Kaitlynn Mattinson was so easy to work with and what I thought was impossible she made possible for me to secure a home loan. This took awhile as the home itself was tied up with the IRS longer than expected but she was very patient with everything that kept delaying the closing. Today it all came together and we closed. Kaitlynn was on top of this like a guard in Arlington Cemetery at the tomb of the unknown soldier.
I really enjoyed working with Mike
I really enjoyed working with Mike, he caught a huge problem that had to be corrected immediately. He’s easily to talk with and gets everything done right.
Absolutely amazing he helped us out…
Absolutely amazing he helped us out every step of the way and answered all of our questions and always explained everything and us very great
Thank you!
Kory and Brighton made it fast and…
Kory and Brighton made it fast and understandable. If there was anything I needed, he was a phone call away!
My loan officer Janelle Lomeli
My loan officer Janelle Lomeli. Was the greatest. Patient and Professional the whole way through, and was a great guide to bring me to the finish line of this loan.
Adam Freedman House in Norfolk, NY
I worked with Adam Freedman. The experience was great Adam stayed in close contact with me the entire time. Ensuring any bumps in the road got smoothed out. Although we're separated geographically, he navigated without issue. The property I purchased had multiple lots and multiple owners. Making it a little harder to work through. Adam even spent some of his vacation time jumping through hoops. He did a great job, and I appreciate it.
Casey D.
For Ms Denitra Cosby
For Ms Denitra Cosby,thank you for the patience and understanding.it was a great experience
For Ms Denitra cosby
For Ms Denitra cosby , thank you for the patience and understanding. It was a great experience.
1st timer here
1st timer here. Luke vogel was awesome and very informative. I had tons of questions for him and he was there every step of the way. Would be honored to use his services again if ever needed. Much respect for him and his team.
Couldn't do it without Denitra Cosby
This will be the 2nd time I worked with Denitra Cosby. She was with me to purchase my home and I sought her out for refinancing. She is the absolute BEST when it comes to anything home buying related. If you ever had that little voice in your head casting doubt of taking the right or wrong path when discussing purchasing a house; you can put that voice to rest with Denitra.
She has all your answers and knows every question you're going to ask before you even think of it! She's such a trust worthy and awesome person to work with. Will definitely be back and recommend her to anyone looking to buy house to work with Denitra Cosby!
Thank you Danielle Humphfreys and team
Danielle and the team at Veterans First Mortgage have been amazing! Professional and able to guide and provide answer to uncertainties, on time, great atitude, no delays, all smooth!
refi
All aspects of getting a loan were done professionally.
Denitra was a pleasure to work with and provided the information I needed for a smooth transition
Danielle is truly one of a kind
Danielle is truly one of a kind. She is efficient and easy to work with. I am a return customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








