Vastelastenvergelijkers Reviews 

2,263
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

I received help from a very nice person about energy suppliers. when I got the offer he said it was only for today and that If I have issues I can call back to the number on the offer and he will he... See more

Company replied

Rated 5 out of 5 stars

Even though I do not speak English, they did their best to explain everything to me in English. They were very friendly and super fast.

Rated 5 out of 5 stars

Teun was super friendly, helpful and honest! And great timing as always! Managed to get a better deal for my next fixed gas and electricity contract.

Rated 5 out of 5 stars

Georgio was very helpful. Explaining the new changes, and how this will effect me. He quickly arranged a new contract, cheaper contract (for the 2nd time). Excellent service.

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(2,263)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful Advice

Ramon helped me to walk through the energy providers available currently and suggested me best possible choice. Thank you

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Always great service

Teun was super friendly, helpful and honest! And great timing as always! Managed to get a better deal for my next fixed gas and electricity contract.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Georgio was very helpful. Explaining the new changes, and how this will effect me. He quickly arranged a new contract, cheaper contract (for the 2nd time). Excellent service.

26 February 2026
Unprompted review
Rated 2 out of 5 stars

I received help from a very nice person but....

I received help from a very nice person about energy suppliers. when I got the offer he said it was only for today and that If I have issues I can call back to the number on the offer and he will help me. when I got the official contract the details were different then agreed on the phone and the offer. later I saw that "Green Choice" (the supplier he offered) had terrible reviews on Trust Pilot. Then I called the number he gave me and only received a message saying: It's busy, send an email.

A word of advice: Don't use any of these comparing companies; just compare yourself and contact them personally.

3 December 2024
Unprompted review
Vastelastenvergelijkers logo

Reply from Vastelastenvergelijkers

Dear Yariv,

Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience you’ve encountered.

To assist you further, could you please provide us with your full name, contact information, and the offer details you received? This will help us investigate the issue and ensure that everything is aligned with what was agreed upon. There should never be a discrepancy between the offer discussed and the official contract, and we’d like to resolve this for you as quickly as possible.

We understand how frustrating it can be when our customer service line is busy. During peak times, we kindly request customers to email us so that we can provide assistance as soon as possible. Your concerns are important to us, and we’re here to help ensure that everything is handled correctly.

We appreciate your patience and look forward to resolving this for you.

Kind regards,
Vastelastenvergelijkers

Rated 5 out of 5 stars

Good customer service standards.

Aaron was very professional and well educated during the entire phone call.
Aaron successfully managed to achieve a positive outcome.
Good customer services is the key to success.
Thank you.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

The woman with who I talked was very friendly, she was responding to all of my questions, her English was perfect! Everything was very good! She had to call me back in 30 minutes and she was exactly on time!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Professional service

Ana was very nice, friendly and helpful during the call. She presented the offer in a very precise and clear way.
Very professional and comfortable call.

4 December 2023
Unprompted review

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