Vanity Cosmetic Surgery Hospital 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a breast reduction at the Hospital and it was an amazing experience !! Even though I had a few complications I know the team were doing everything in their power to help me and I’m doing really... See more

Rated 5 out of 5 stars

I am so happy with my experience at Vanity Cosmetic Surgery Hospital. I had multiple procedures performed by both Dr.Mert and Dr.Kadri Ila in June 2026. Both surgeons were extremely professional, skil... See more

Rated 5 out of 5 stars

I loved my rhinoplasty with Vanity! The service was impeccable. The transportation made everything so easy and made the experience hassle-free! I love the results ready just after one month! My doctor... See more

Company replied

Rated 5 out of 5 stars

After researching gynecomastia surgery in Turkey, I decided to go with Vanity, and I’m glad I did. The communication with them, from the word go, was very professional. Every question I asked, got a r... See more

Company details

  1. Plastic Surgery Clinic
  2. Hospital
  3. Medical Clinic
  4. Plastic Surgeon

About Vanity Cosmetic Surgery Hospital

Written by the company

About Us

Founded in 2016 in Istanbul, Vanity Cosmetic Surgery Hospital combines 10+ years of experiences of its 7 surgeons specializing in different areas, with new methods and technologies and lists 24/7 patient experience as the top priority. Our doctors are the best plastic surgeons in their fields. In addition, they are internationally certified and acknowledged by global core institutions such as ISAPS and EBOPRAS.

Vanity Cosmetic Surgery Hospital operations are carried out in which high quality service and patient satisfaction has the utmost importance. In fact, we enable online examination opportunity for our patients before and after the operation. Our patient advisory team is ready to support you 24/7 for all your questions and requests. A written and verbal outline of your personalized treatment plan will also be provided to you.

Moreover we provide VIP transfer service two-way airport and hotel between and clinic, as well as translation services. And, we offer accommodation in 4 or 5 star hotels for our international patient.

Vanity Cosmetic Surgery Hospital has been performing various types of plastic surgeries in Istanbul, Turkey. In our hospital, we aim to provide a holistic patient experience.

Therefore, we offer our patients an accessible luxury package in Çengelköy that is one of the most central places in Istanbul.

Our all-inclusive packages cover:

• Free consultations with a medical doctor.

• A personalized treatment plan.

• Private room.

• Translation services.

• Hotel accommodation up to 5 days.

• Follow-ups with the doctor.

All medical procedures include:

• Pre-operative tests.

• The operation, surgical procedure, or non-surgical treatment.

• Final check-ups.

• Follow-up calls

Vanity Cosmetic Surgery Hospital, which aims to provide service beyond the expectations of customers, has certificated ISO 9001 and ISO 10002 certificates. With the measures which have taken from the very beginning the coronavirus has been awarded “Certificate of Compliance: Covid-19 Safe” by Temos which is a first in Turkey and also in the world as a cosmetic surgery hospital. Vanity Cosmetic Surgery Hospital has been officially recognised as one of the Best Workplaces in Turkiye by the “Great Place to Work” in 2022.

If you consider to undergo a plastic surgery in Istanbul, Turkey please contact us to book a consultation! And, you can also follow us on our social media account (Instagram, YouTube, Twitter, Facebook, Linkedin)

Procedures

Nose Operations: Rhinoplasty

Face Operations: Fox Eye Lift, Bichectomy, Brow and Forehead Lift, Ultherapy, Dimple Creation, Under-Eye Light Filling, Lip Augmentation, Eyelid Surgey, Otoplasty, Mesotherapy, Face and Neck Lift

Breast Operations: Breast Augmentation, Breast Lifting, Breast Reduction, Breast Reconstruction

Body Operations: Liposuction, Buttock Lift, Tummy Tuck, Mommy Makeover, Arm and Leg Lift, Gynecomastia, Hyperhidrosis Treatment, Genitals Plastic Surgery, Injections


Contact info

Breach of guidelines

All reviews

(3,219)

354 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very satisfied with the care…

I was very satisfied with the care provided both before and after the operation. Ms Hazal, the consultant who helped us plan the operation, explained the process to me and put me at ease; she was very attentive. From the moment I entered the hospital, I felt comfortable and safe. I established a trusting rapport with Dr Can Zeliha Gül, which allowed me to undergo the procedure calmly and confidently; the operation was a success. I would like to thank everyone who helped me get through this process in a healthy manner by fostering a bond of sincerity and trust

18 April 2025
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

Rhinoplasty and neck lift

I had two times experience with vanity, the first on 2023 and the second on 2025, Amazing doctors and coordinators and especially the pretty Selvi, she is the best coordinator ever, she is helpful and kind and she answers my questions sending to her before and after surgery without ignorance , professional doctors Dr Hismi and Dr Mert 👍, thank you vanity for all the facilities 😚

1 October 2025
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

Had botox done at Vanity with Dr

Had botox done at Vanity with Dr. Barış a few months ago. The procedure went smooth. The staff were attentive and helpful. Will be back soon for more!

9 October 2025
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

An Elite class experience

From start to finish this experience was highly personalised. My co-ordinator Selvi was so professional and on call as much as I needed that I was blown away. My package changed a few times and nothing was too much trouble for her. You only have 1 occasion to make a first impression and from start to finish this experience was at an equal par (if not better ) than any US / UK or European experiences I have had. My surgeon and his expertise were second to none abd the team is highly co-ordinated, polite and professional with high health care.standards. no corners were cut and I’m delighted with my results.

29 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

Loved it!

Loved it!
The clinics quality is top tier.
Everyone is kind and attentive, from the condinator to the doctors.
The Hotel and the food is the best one could wish for, creating an environment ideal and very confortable for the recovery.
I really appreciate how they make adjustments for the patient according to his needs. Definitely recommend.

5 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

My wife had a Double chin liposucton…

My wife had a Double chin liposucton and lower face lift surgical operation here. We are very pleased with the result. The care after surgery is also perfect and weekly / monthly control checks are included so there are no extra payments.
Thank you for everything.

30 January 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

I will highly recommend vanity Cosmetic…

I will highly recommend vanity Cosmetic Surgery Hospital. I love my new nose thanks to Dr. Kadri his perfect for closed rhinoplasty. No bruising naturally looking nose

9 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

I had been thinking about getting my…

I had been thinking about getting my boobs redone for a while but the UK is so expensive, I spent time looking at clinics in Turkey and found Vanity. I was messaged straight away and had great communication right up until my surgery. I was really nervous as I was coming alone and with all the horror stories you hear, I’m not sure what I was expecting! I could not be happier, and I truly mean that. The whole experience was fantastic, my surgeon was brilliant and my results at 3 weeks post op are better than I could of ever imagined! I’m so grateful for the kindness of everyone at vanity hospital, and I would recommend them for anything!

6 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

I had a wonderful experience at Vanity…

I had a wonderful experience at Vanity in Istanbul. My coordinator Murat and my surgeon Dr Çağatay were both incredibly kind, professional, and supportive throughout the whole process. I felt well cared for every step of the way. Thank you for such a smooth and positive experience!

26 February 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

Such a good experience!

I was initially nervous because I’ve never had surgery in a different country, but I chose Vanity because of good reveiws and especially because I wanted to go to Dr. Öner for my rhinoplasty.

I’m so pleased with everything and I honestly couldn’t recommend enough. If I’m ever doing a surgery again I will come back here for sure.

My patient cordinator Murat was so helpful with me before, during and after. I asked so many questions because my boyfriend was extremely sceptical, and Murat answered every single one within 1-30 mins. He also helped calm me down when I was nervous about booking my appointment. I’m very happy and grateful for him!

There was also the sweetest nurses at the hotel Vanity booked us with and it felt very comfortable knowing they were just a phonecall away.

I’m beyond happy with my rhinoplasty so far, and the hair transplant is looking very good as well, even though my surgeries was only three weeks ago. The service during both surgeries was amazing. They do talk a lot in turkish during the surgery (hair transplant), but it’s obviously a long surgery and I personally didn’t mind. They asked me a few times if I was ok, so maybe this is something they could check in on more 🫶 I had one night at the hospital after my rhinoplasty because I had a late appointment, and they were so amazing to me.

Overall I couldn’t be happier, I felt so safe and well taken care of. Highly recommend! My very sceptical boyfriend was also pleased and happy with Vanity.

10 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

I recently traveled to Istanbul for Gynecomastia surgery

I recently traveled to Istanbul for Gynecomastia surgery with Vanity Cosmetic Surgery Hospital, and the entire experience exceeded my expectations.

The Pre-Op Support (Sefa)
From the very beginning, my sales consultant, Sefa, was incredible. He was available within minutes for any question I had, which was so reassuring before I even left home. He was incredibly punctual with information, ensuring I had everything I needed to feel prepared and safe before my flight.

Arrival and Facilities
The logistics were seamless. The airport transfers to the clinic and hotel on time. The clinic itself is extremely clean, quiet, and modern. Despite there being about 15 other patients in the facility, the layout is designed for maximum privacy; I didn’t see anyone else the evening before or the day of my surgery. It felt like a private experience.

Surgeon and Nursing Staff
My surgeon was Dr. Selami Serhat Sirvan, who was professional, kind, and very approachable. I felt I was in safe hands from our first meeting. The nursing care was equally impressive—I felt like I had 3–5 nurses looking after me at any given time. Even with a minor language barrier, they were so kind and used translation apps to ensure we communicated perfectly.

On-Site Coordination (Gozel)
Once in Istanbul, Gozel was my main contact. Like Sefa, she was always available, caring, and professional. Whether in person or via WhatsApp during my recovery, she never made me feel like a "number." No question was too small for her, and her kindness made a vulnerable time much easier.

The Results
The surgery was quick, and the results are far better than I expected. I saw the initial results just one day later and was blown away. Now, one month post-op, the swelling and bruising have subsided, and I am thrilled with the outcome. For the first time in my life, I feel confident enough to go to the beach.

Accommodation and Aftercare
I stayed at the Mercure Hotel and highly recommend staying at a Vanity-partnered hotel. The staff understands you are a post-op patient and treats you with extra care. Having a Vanity in-house nurse visit the hotel room daily (especially in the first 24 hours) was a huge comfort. Plus, since many other guests are also recovering from various procedures, you don't feel self-conscious walking around with bandages or bruising.

Final Verdict
While surgery is always a big decision with inherent risks, my experience with Vanity was 5-star from start to finish. A special thank you to Sefa and Gozel for looking after me so well. I am so happy I chose them!

2 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

Experience Vanity

Azize was a nurse whose kindness and compassion left a lasting impression on everyone she cared for. She was incredibly loving and attentive, always treating her patients with warmth and respect. No matter how busy the day was, Azize made sure to take her time with each person, listening to their concerns and making them feel safe and understood. I LOVE HER!!!!

21 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 2 out of 5 stars

Rhinoplasty of very low quality.

Minor improvements, minor defects. I payed 4k euro for it and now ill have to pay 3x of this amount to fix my nose and finish the job.

Service is terrible, they will either ignore you or gaslight into thinking "its just swelling".

They will dump you off into a hotel without even checking your state, mine couldve been fixed by a second look, but it doesnt matter as they wont fix anything anyways.

On the day of departure they forgot to send a shuttle to airport, i missed my flight.

19 August 2025
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Hello,

We’re very sorry to hear about your experience. We have requested your details via Trustpilot so we could look into your case personally, but it seems we haven’t received them yet.

Could you please get in touch with us directly at info@vanity.com.tr? Once we have your information, we can review your situation and work on a way to move forward.

Rated 5 out of 5 stars

Hello My name is Ivonne and I am…

Hello My name is Ivonne and I am Mexican . I can’t give a full experience update yet as I haven’t seen the final results . However so far since the first interacción ORUN was effective and proactive . After I finally met my coordinator and my doctor Berfin ( coordinator ) Dr Mertz ( Doctor ) both amazing and very helpful berfin is really helping me in everything even in the after care now. Also so hay I called a lot that i had a personal issue that was literally not problem of Vanity and Berfin helped me a lot and support me during that days . And even the doctor shared his concern so in this clínic I believe they really care about us 100% looking forward to see the final results and be able to share a final opinion . But so far 5* to ORUN , BERFIN and my magic doctor Merts

21 February 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

I highly recommend Vanity Cosmetics…

I highly recommend Vanity Cosmetics without hesitation.

I was scared to live paris for another country but it’s the best decision ever ✨✨

From start to finish, everything was perfectly organized. From the moment I arrived at the airport, everything was taken care of: transfers, hotel, clinic appointments… I didn’t have to worry about anything, which is incredibly reassuring when traveling abroad for surgery.

The clinic itself is beautiful. Honestly, it feels more like a luxury hotel than a medical facility. Everything is modern, spotless, and extremely comfortable. You really feel that patient comfort is a priority.

I especially want to thank Nadin, who supported me throughout my entire stay. She was absolutely amazing. Always present, always available, and always reassuring. She answered all my questions, checked on me regularly, and made sure I felt safe and comfortable every step of the way. When you’re going through something as emotional as surgery, having someone like her by your side makes a huge difference. Her kindness, professionalism, and genuine care made this experience much more comforting.

The entire team was exceptional: the nurses, the anesthesiologist, the surgeon himself, and even the cleaning staff. Everyone was incredibly kind, professional, and attentive.

I was operated on by Dr. Mertsizmaz, who was extremely meticulous, professional, and reassuring. You can tell he truly knows what he is doing.

I am now 2 months post-op, and I’m already amazed by the results. My scars are incredibly thin. The scars around my nipples are almost invisible, which is honestly quite surprising — it almost looks like they were never touched during surgery.

If I ever decide to undergo another cosmetic procedure in the future, I would definitely choose Dr. Mertsizmaz and Vanity Cosmetics again.

A huge thank you to the entire team, and a very special thank you to Nadin, who was an incredible support throughout my stay.

26 January 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

Its been like 8 days since my buccal…

Its been like 8 days since my buccal fat removal and love the initial results so far. Dr Mert Sizmaz was my surgeon and he was great. I arrived at like 9am and was escorted to my own private room which I was really surprised about considering how small of an operation I was having done. I had to wait till like 2pm for the surgery but I could lay down on the bed and relax and I was constantly being checked in on and kept informed, it was so chilled. The hospital is absolutely spotless as well and so modern. So they collected me for surgery on a hospital bed and wheeled me down to the operating room which was great, I was so relaxed. I couldn't believe how many people were in the operating room looking after me. Its weird I didnt expect such service for such a small procedure I thought that kind of care and attention was for people having bigger operations. The surgery was over in 10 mins and I was wheeled back to my room and I was given some soup for dinner because obviously I couldn't chew. I layed there thinking all this worrying about having it done and now its done within 10mins. I felt such relief, and being in a nice comfy facility like this made it so much better. There was a slight language barrier with the nurses but they just talked on their phone and translated it to me which was nice and they were fantastic. So yeah, long story short, no complaints and 5 stars from me.

3 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 5 out of 5 stars

I had gynecomastia surgery 6 days ago…

I had gynecomastia surgery 6 days ago with Doctor Baris. He performed the surgery very well as I got a sneak peak of the results straight after when changing dressings (now some swelling has begun as expected so I can't speak about final results but will update again in another 3 months) Was amazing to see a flat well shaped chest after such a long time! No Pain or any complications. He did liposuction and full gland removal. So far I would recommend him to anybody.

Honorable mention goes to my patient coordinator Murat for good communication throughout. To my Nurses Ozge, Beste and Rumeysa for taking good care of me post operation. Their attention to detail and good hospitality didn't go unnoticed.

The whole process was very smooth from arrival to airport transfer to hospital care to hotel and airport transfer back hence the 5 star review

5 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 4 out of 5 stars

The whole Vanity clinic is amazing, except the drivers 😄

The whole Vanity clinic is amazing. The nurses, my surgeon, ladies at the front desk, everyone ... Except the drivers 😄. Guys should realized they are driving patients, most of them after surgery. Please don't drive like crazy and please, what is more important, don't smoke in the car !!! It smells like s*it.
But anyway, the rest of staff is amazing and if you will be lucky and you got Irem as your post-op coordinator, you can expect amazing servis from her. I was the lucky one.

10 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your wonderful review, we are very grateful. At Vanity Cosmetic Surgery Hospital, the entire team truly cares to ensure that you can be utterly carefree. Can’t wait to have you back for your next appointment. You can learn more about us at instagram.com/vanitycosmeticsurgery

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I had a lower eyelid surgery booked in for today but once I saw the surgeon I was told it could not be performed due to a sore on my lip (which is purely due to me pulling skin off my lip, I am feeling perfectly fine).
Ok, shit happens....however they kept £600 of the money I paid for admin charges, 1 night in a hotel and 2 transfers!!!! For a service that I have NEVER received. Do yourself a favour and go elsewhere....These are not honest people.

11 March 2026
Unprompted review
Vanity Cosmetic Surgery Hospital logo

Reply from Vanity Cosmetic Surgery Hospital

Thank you for your feedback, Ms. Juliane,
The decision not to proceed with your surgery was made strictly for medical safety reasons. When there is an active sore or possible infection around the mouth or facial area, it can significantly increase the risk of complications during and after procedures such as lower eyelid surgery. For this reason, our surgeon determined that it would not be safe to proceed with the operation on the scheduled day. Patient safety must always remain our first priority. Additionally, during your visit we offered you a suitable treatment plan and the option to postpone your surgery until the area had fully healed and it would be medically safe to proceed.
Regarding the payment, the amount retained does not represent a charge for a surgery that was not performed. The deposit covers administrative preparation as well as services that had already been arranged through third parties prior to your arrival, including hotel accommodation and transfers. These external services were booked and confirmed in advance specifically for your visit, and unfortunately the associated costs are still incurred once the reservations are made.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look