Vango Reviews 

Great products straight from the manufacturer. Really great and easy to get organised inside. Brilliant.

We have a Shangri-la mattress which we’ve used a few times a year for 5 years. While we love it (it has been soo comfy) it no longer inflates so isn’t usable anymore. This doesn’t seem like a long enough lifespan, especially given the high purchase price, and I feel really awful putting it into landfill!! Do you have any ways to fix or repair these mattresses or can you suggest ways to reuse /repurpose it to keep it out of landfill?

We purchased a Vango Verona Airbeam tent from Camping and General in Canvey Island in 2018. Whilst camping in North Devon, on 5 August 2023 the entire roof of the middle section of the tent ripped apart completely and we had to cut our holiday short. Neither Vango or Camping and General will replace the tent. It is no longer usable. We paid £1200 for the tent and a couple of small add ins like the ground sheet

I'm really disappointed with this awning. The ground sheet is a nightmare to fit properly and doesn't stay in place. The awning bag is much too small. It's a nightmare to pack away and also very heavy. If it rains you have to have the windows shut because bar one window they are all mesh with no canopy to stop rain just pouring through them onto the floor. There's no canopy over the door so rain just comes in. You could use the exit that attaches to the van to come in and out but this means keep moving the side walls. This awning is a lot of money and really isn't a good design for camping. Very disappointed. Thanks for your reply. It's a VANGO AIRHUB HEXAWAY LOW II INFLATABLE AWNING 2022. Thank you

Product is good- courier tried delivering once, but left very difficult to read tracking number.
Next day I was in for delivery, courier took photo of parcel in my hallway- when I upturned it ,it revealed the tape was cut- and so showing content to anyone.

Excellent service would definitely use again

Fast efficient delivery

Vango air hex. This inflates in about 5 minutes with a foot pump( once you’ve remembered to close 2 of the 3 valves) it has withstood over 8 hours of up to 40mph winds on the Isle of Mull. Deflates quickly and easily and packs away if folded fairly neatly but with the oversized bags there’s room for mistakes.

Extremely disappointed, we purchased a Vango Tuscany 380 just over 12 months ago and every time (3) we have used it one of the inner tubes has burst. As a result we have an awning which is completely unfit for purpose. The replacements cost us approximately £50.00 a time. So far this awning has cost us over a thousand pounds to buy And a further £150.00 for replacements. I intend to write a report to the Caravan and Motor Home Club to let people know just how poor Vango products are now. We have had a Vango awning before and only needed to replace one inner tube in about four years at a cost of approximately £36.00 that is fair enough but £50.00 per use is ridiculous.

During strong winds in Cornwall the last pole boke in two places. I had to buy a new tent. I had a vango before and it had three entry's. This tent has one entry and I think that is a mistake. If the tent stands it is better when you can leave it on al less windy side.

Speedy delivery service , I needed the item for a camping trip and it arrived in time . Another item ordered was the wrong size , no problem with return and refunded very quickly
Thanks Vango

Basically it all comes down to quality and being made as cheaply as possible in china. First trip out and its missing eyelets where there should be some. Stitching is very poor and worse is that the tent isn't waterproof. Vango used to be a trusted name but now its profit before quality unfortunately. They are not the only ones who Chinese manufacturing though. Check where the tent you want is made before buying would be my only advice and give Vango's a miss.

Just received my tuscany 500 air awning on Wednesday past took with us on Fri when we put it up noticed stiching had frayed at 1 of zip points on side door and same on draught skirt at bottom of awning and when we where packing away we notice that material had given away at seam on roof at airbeam at the side this was our first time purchasing a vango and it's not cheap so really not happy about this I'm unsure whether to take a replacement

After we had a Vango Airbeam tent for years, as we moved on to caravanning we decided to buy a Vango Airbeam awning. We thought this would be of equal quality. We bought the Rapide II 400 Air Awning at the end of April 2019, used it a couple of times, but then for obvious reasons (COVID) it wasn't used for a couple of years. We were away beginning of May when we heard loud popping noises, like a gun going off. When I looked at the awning the main beam had failed and the inner liner had blown it's stiches. I'm no stranger to Air Beam tents so I know to make sure it's the correct pressure and it was, but still the stitching failed. I checked the camping spares website but they don't have any stock of the main beam now and since it's discontinued I don't think they ever will. Now I'm stuck with an awning, Sky liner and carpet that's of no use. Very disappointing.
UPDATE. I've just received an email from Vango saying they don't have any in stock or know when they will have them. No advice on where to send it to to get repaired. Now I'm left with hundreds of pounds worth or awning that may a s well be binned. I'll not be buying any more Vango products, based on my experience I would advise others to do the same.

I recently purchased a Galli CC Air Tall drive away awning from Vango, which I used during my recent camping trip, unfortunately we had a rainy day and we noticed that it was leaking, I therefore contacted Vango (AMG group) and was extremely impressed by the service received, the leaky awning was collected the following day and today a week later a replacement awning arrived, very impressed!!