Both Claire Davies and Camelia Vibo have been outstanding in every way during the process of leasing a vehicle. Prompt and great commnication, everything was looked after - Thank you ladies, we can't... See more
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Just leased a car through V4B. Right at the start they were exceptionally professional in being clear on delivery time expectations (no false promises to get the sale), pricing and any other question... See more
Company replied
Would Recommend V4B From start to finish I’ve had first class service, first I delt with Kayleigh, she was great even answered my emails at 10pm where I wasn’t expecting that what service !! T... See more
Company replied
Dave was easy to deal with and cover a number of different options when I was originally looking at the lease. Ellie did an awesome job of keeping me updated, answering my many questions and pushin... See more
Company replied
Company details
Written by the company
Car and Van Leasing Specialists. Est 1992. We specialise in personal and business vehicle leases with a fantastic range of vehicles on offer, any make and model, car or van, delivered direct to your door. Having been in business for 30 years and delivering cars to happy customers since 1992 we’ve seen some changes but our 100% commitment to find the best lease deal with fantastic service still remains.
Contact info
V4B Ltd, EllKat House, Coed Aben Road, LL13 9UH, Wrexham, United Kingdom
- 0800 096 6488
- website@v4b.co.uk
- www.v4b.co.uk
4.3
Excellent
294 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Jemma and Carol have been very helpful
Jemma and Carol have been very helpful. I received my car in the promised time frame and it was so easy to place the order. This is my second time using V4B and I highly recommend.
1 March 2024
Unprompted review
Reply from V4B
Thank you for your feedback! We're glad to hear that Jemma and Carol were helpful, and that you found the ordering process easy. We appreciate your review and look forward to working with you again in the future!
Excellent service
All the staff very helpful, I was kept informed at all times.
Excellent service.
29 February 2024
Unprompted review
Reply from V4B
Thank you for your kind words! We're delighted to hear that you were kept up to date throughout and that you found our service excellent. If you need anything else, please don't hesitate to reach out to us.
Above and beyond service
Helped us all the way in securing our finance for the car lease. Kayleigh went above and beyond to make sure that our company didn't just pass with flying colours but did the due diligence to check everything before putting the application through. Found us a great car, great deal and helped us all the way.
Many thanks, Lee
20 February 2024
Unprompted review
Reply from V4B
We're happy to hear about your positive experience with us. Providing exceptional service and ensuring a smooth process is our priority, and it's wonderful to hear that Kayleigh's efforts went above and beyond your expectations. We're grateful for your business and look forward to continuing to assist you in the future.
Excellent service
Excellent service , communication and follow up after delivery excellent . Would recommend
9 February 2024
Unprompted review
Reply from V4B
Thank you for your review, Sue. We truly appreciate your feedback. We're delighted that we could deliver excellent service to you from start to finish. If there's anything else you need, please don't hesitate to reach out.
Pete and Jemma were outstanding…simply the best
Pete and Jemma were outstanding throughout the process. Honesty, integrity and clear direction throughout the entire process. Brilliant people who represent their business in a first class way. I would and indeed already have recommended V4B to friends. Best customer service I have ever received when buying a car 👏👏👏👍.
1 February 2024
Unprompted review
Reply from V4B
Thank you for your feedback. We're genuinely pleased to hear about your positive experience with us, and we sincerely appreciate your recommendation to your friends. It's great to know that Pete and Jemma were helpful throughout the process too. If there's anything else you need, please don't hesitate to reach out.
Using V4B was a terrific experience
Using V4B was a terrific experience, right from the start nothing was to much trouble. Pete who initially negotiated the contract was very helpful and fair in his negotiations and Jemma was outstanding guiding me through the process and organising delivery of my car a full week earlier than I had expected. Outstanding customer service 👏👏👍. Well done and thank you David.
1 February 2024
Unprompted review
Reply from V4B
We are really thrilled to learn that you were satisfied with our service! It is nice to know that Pete and Jemma were there for you every step of the way – it's always nice to hear when our team makes a positive impact. Should you ever need anything else, please don't hesitate to get in touch.
Helpful and efficient
The staff here are very helpful and professional. Jemma in particular was efficient at sorting out an issue at the delivery stage. I would use this company again in the future.
29 January 2024
Unprompted review
Reply from V4B
Thank you for your feedback! We're delighted to learn about your positive encounter with our staff, with a special mention for Jemma. Knowing that we could provide you with an excellent experience, especially towards the end at the delivery stage, brings us great satisfaction. If you have any more questions or need assistance, feel free to reach out.
Pete was absolutely amazing and the…
Pete was absolutely amazing and the company were very accommodating given I had an unusual situation. I’d highly recommend them.
29 January 2024
Unprompted review
Reply from V4B
We are glad to hear you had a great experience with Pete and us. If there's anything you need down the road, don't hesitate to get in touch.
Reply from V4B
Thank you for your kind words! We are happy to hear that you had an excellent experience with our us. If you ever need anything else, just give us a shout.
Fantastic service
Fantastic service. The only leasing company that couldn’t help my daughter without a guarantor.
29 January 2024
Unprompted review
Reply from V4B
We're happy to hear that you had a wonderful experience with us. If you ever need more assistance or have any questions, feel free to get in touch.
Proactive brokers
Very proactive in finding us the best vehicle for our budget and requirements. Seamless co-ordination of delivery of new and return of our old leased vehicle
23 January 2024
Unprompted review
Reply from V4B
We're pleased to hear you had a positive experience with us. It's great that we could find you a vehicle that met your requirements, and we're delighted everything went smoothly. If you ever need anything else, feel free to get in touch.
Great Service
Carol @ V4B was reactive and provided regular updates on the progress of my car delivery. She also provided beneficial advice. A great service.
19 January 2024
Unprompted review
Reply from V4B
Thank you for your positive feedback! Delighted to hear that Carol provided a great service by keeping you in the loop with regular updates on your car delivery and offering valuable advice. If you ever need more assistance or have any questions, feel free to get in touch.
Decided to go with v4b to lease my new…
Decided to go with v4b to lease my new car.
Apart from the best price available, process was smooth from initial quote from Shaun, documents sent through very quickly. Very fast process and kept fully up to date from Jemma who arranged fast delivery date. Car delivered on date promised.
Great company to deal with from start to finish. Thank you Shaun and Jemma. Love my new Renault Austral
15 December 2023
Unprompted review
Reply from V4B
Hi David,
Thank you for choosing V4B for your new car lease! We're really glad you found the process smooth, with both Shaun and Jemma. We are glad to hear your happy with your new Renault Austral. If you ever need more assistance or have any questions, feel free to get in touch.
Great service and communication…
Great service and communication throughout from Kira and the team. Highly recommend
7 December 2023
Unprompted review
Reply from V4B
Thank you for the kind words! We are really happy to know you had a good experience with Kira and the team. If you ever need anything else, just give us a shout.
So simple and so friendly A really easy company to do business…
A really easy company to do business with. The price advertised is what you pay not something totally different. Friendly team and keep you updated throughout the purchasing journey. I would thoroughly recommend and will be my first port of call when I decide to get another vehicle
7 December 2023
Unprompted review
Reply from V4B
We appreciate your kind words! It is lovely to hear that we made things easy for you, and the transparency in pricing was appreciated. We'd be delighted to be your first port of call when you're ready for another vehicle. If you need anything in the meantime, feel free to reach out.
Excellent service from Ben throughout!
Excellent service from Ben throughout!! Great car at a great price too!! 👍
23 November 2023
Unprompted review
Reply from V4B
Thank you for the great feedback! It is great to hear you had an excellent experience with Ben and that you're pleased with both the service and the car's price. If there's anything you need down the road, don't hesitate to get in touch.
Leaseloco and V4b
Wanted to buy a hybrid for couple of years. Then i came through this company via online. I must say from the day i enquired up to the delivery day the team was very helpful.
Response time is exceptional.
Would recommend these guys if anyone is interested in leasing.
Keep it up guys 🙂
30 November 2023
Unprompted review
Reply from V4B
Thank you for sharing your experience! We are really pleased you found the hybrid you wanted with us. It is lovely to hear that our team were helpful throughout the process, and the quick response time made a positive impact. If you ever need anything in the future, don’t hesitate to get in touch.
Really Great Service! Thank you!
Really great experience leasing a car from V4B. Great communication, really easy to deal with and very caring staff. Thank you to Peter and Carol who have walked me through the whole process from the 1st phone call. Would highly recommend.
30 November 2023
Unprompted review
Fantastic service from start to finish!
Fantastic service from start to finish.Ben Heath worked hard to find a car that kept within my budget and it was delivered to my door this week.Would highly recommend this company.Thank you.
25 November 2023
Unprompted review
Had a really good experience in…
Had a really good experience in securing my vehicle with V4B. I was always kept updated with my purchase and Ben Heath was always on hand for any questions I had. Would definitely recommend
6 November 2023
Unprompted review
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