V12 Sports And Classics Reviews 

Please avoid V12 Worksop, Bought a car and 2 weeks later we had issues with the turbo. Garage didn't want to know. After going back and forth V12 took the car to investigate the fault and repaired the turbo, however 1 day later fault appeared again. To cut a long story short, the vehicle was taken 4 times for investigation. Bad customer service and after sales as they didn't want to know. Had to go through trading standards to put V12 back in their place. Luckily we know our rights. Think a million times before purchasing any vehicle from this place. 5 months of torture and stress this has caused us especially having 2 young children.

dealt with a few different gents on the phone & in-person and they were all great. Jack, Jacob & James if i remember correctly.

Great communication and along with assistance, and advice and guidance that was offered and given throughout the whole journey made a pleasant experience.

Calling out Jess, my sales rep was brilliant.
The other names - too many to mention who helped me along - were really good.

All in all a recommended organisation.

More comfortable

Thankyou all for a wonderful Experience.
Relaxed enviroment with plenty of staff to help with the test drive and purchase even thow I did not book an appointment . Many thanks .

Cam was very helpful, friendly and professional. He explained everything clearly and made the whole process easy and straightforward. Really good customer service — thank you, Cam!

We visited V12 today and had an overall fab experience. Special mention to Simon and Mia for assisting us to purchase our new car, they was both so friendly and super helpful. Simon explained the car to us in great length and made us feel at ease, no pressure when making our decision. Mia was so friendly and talked us through the end process when purchasing your car. We would 100% recommend this dealership. Thankyou so much.

The team at V12 Sports and Classics Wolverhampton were friendly and professional. They made sure I felt looked after during the process. Josh explained everything clearly, which made things much easier to understand. The rest of the staff were polite and welcoming, offering drinks and checking in to make sure everything was fine. It was a pleasant experience dealing with them.

Very good well looked after

Great service, great car, great price.

The staff were friendly and professional throughout. Khalil was clear and concise when discussing the options, which made everything straightforward. There was no pressure to make a decision, which I really appreciated. Ollie handled the handover efficiently, keeping it smooth and simple. A good experience all around.

It’s a really welcoming friendly space. Talked all the way through the sale . Definitely recommend this branch

AVOID! AVOID! AVOID! Don't believe the good reviews! people only write these because you aren't allowed to leave until you've left a review... The trouble only starts once you buy the car! Brought a car, the very next day the engine warning light came on they didn't want to know... I had to drive back 40 miles for them to do nothing! Finally got them to look at it with one of their approved garages after I pursued them.. A week later was told it was all fixed. Just recently failed it's MOT on dangerous emissions and is severely un roadworthy! (All connected to the original engine warning light issues) Was told it was dangerous and shouldn't be driven. Contacted the garage from the previous repair and asked for the diagnostic report from a few months back came back with 9 emission fault codes! 9!!! The day after buying the vehicle. Trading Standards have informed me of my legal rights and to reject the vehicle immediately as within the 6 month period and have already used their one chance to fix. Again, V12 do not want to know saying it's not their problem. After being ignored I phoned the Aftersales to be greeted by the Aftersales manager... He was aggressive, sarcastic and basically told me I was in the wrong and basically laughed at me. I have never been spoken too in such a disgusting way by what is supposed to be a business, I have taken this further and he has been reported. Trading Standards and The Motor Ombudsman are now involved as well as a formal complaint and a full investigation has been opened. They will be claiming back a full refund from them on my behalf. They have lied, tried to belittle me and made out that I have no evidence that they have sold me a faulty vehicle. V12 will not take any responsibility and completely ignore the customers consumer rights. Tried to ignore me in hope I would get bored and pay to have the vehicle diagnosed which then basically puts the ball back in their court! Wrong person this time, I have been advised to hire a car and simply send the expenses over to them which I am doing and will continue to do until I have my refund. How they are still trading is beyond me...
Vehicle is currently un roadworthy and is in the hands of the authorities. Trust me if you want to keep your sanity and safety you will avoid this company at all costs. I will wait for the automated response below saying how sorry they are and it will be looked into if only I would contact them... What a joke!!! Shame they didn't try and resolve as I loved the car but I simply refuse to deal with this company ever again.

Tony excellent - very helpful and knowledgeable
Mia was excellent with accounts details and complete handover of my new car
Excellent systems in place for part exchange
Highly recommend

khalil and Mia were exceptionally good friendly and professional. They anwsered all my questions efficiently and effectively thank you so much made my experience very good in a very personal difficult time for me Thank You

AVOID AVOID AVOID.
I have brought around 5 cars from V12 Sports and classics now, and 4 out of 5 vehicles have had to be returned or sold on to get other vehicles before the faults that seem to be covered up get worse. I had a horrendous experience on the day where was half way through the 1.5 hours drive to get to hinckley to have a call from the sales rep stating my car had been delivered to Worksop instead. Despite being told it would be ready and waiting fully charged and good to go. No level of personal service whatsoever as the salesperson was serving 2 other customers at the same time.
The current vehicle I brought from them was a 2021 Skoda Enyaq EV, i was given the standard 3 month warranty and surprise surprise 2 weeks after it runs out I get a warning light "Electric drive not working correctly" having had issues with the dealership before I went straight to the finance company, stated I had owned the car for less than 5 months and it has not got a major fault present. They contacted the dealership on my behalf which V12 have then responded "its nothing to do with us" so the finance company (Blue motor finance) who have by this point gone into administration have organised for IVIS (independent vehicle inspection service) who have came and viewed my car and "inspected" it, I have called the technician to ask what happens next and what the issue was, his reply being they will ask me 1 or 2 questions and depends on my answers as to the outcome, the questions being "was the fault present at sale? Or was the vehicle sold in a durable condition" the technician went on to say to me that I had the vehicle 4 months and had barely cleared 4000 miles so it should not have 5x pages of faults at this point, however, he then submits a report stating that the issue wasnt there at point of sale and that there is no liability anywhere else except my own.
I have now had confirmation that the vehicle I brought did in fact have a repair carried out for EXACT SAME FAULT the month before I brought it! Now im being ignored by Blue Motor Finance complaints team and V12 together. Absolute joke of a company. Would NEVER buy a vehicle from them again.

Good customer service, very helpful staff, amazing deal provided,

Wonderful experience great customer service Jess and Mia were super friendly and helpful! Very happy with service and car!

Had a great experience 👍