V12 Sports And Classics - Hinckley Reviews 

5,915
•
TrustScore 4 out of 5

4.1

23 Harrowbrook Rd, Hinckley LE10 3DJ, LE103DJ Hinckley, GB

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Rated 5 out of 5 stars

The online enquiry process was straightforward and saved me a lot of time. I appreciated how quickly the team got back to me with clear and detailed answers. Communication felt simple, and everything... See more

Company replied

Rated 5 out of 5 stars

I had never heard of V12 Sports and Classics Hinckley before, but I’m glad I found it. The dealership has a pleasant atmosphere and feels well organised. Ashley provided honest advice, which I appreci... See more

Company replied

Rated 1 out of 5 stars

This company is terrible. They are really friendly until you pay the money and then aftersales don’t answer the phone and there is no direct phone number for the garage. They promise to help and then... See more

Company replied

Rated 5 out of 5 stars

I purchased my car here and found the process straightforward. Dipesh and Parv were both helpful and approachable throughout. They provided honest advice, which made the decision easier. I left feelin... See more

Company replied


Company details

  1. Used Car Dealer
  2. also in
  3. Car Dealer
  4. Motor Vehicle Dealer

Written by the company

V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop


Contact info

  • 23 Harrowbrook Rd, Hinckley LE10 3DJ, LE103DJ, Hinckley, United Kingdom

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(5,915)

1,674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent customer care service

Excellent customer care service. Although we were promised that our care will be charged but it wasn’t. It took us lot of time to locate a charging station as we do not reside here. Ben and Omid are very good at what they do.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for taking the time to leave us a review. We're delighted to hear that Ben and Omid provided you with excellent customer service and made a positive impression.

We're sorry to hear that your vehicle wasn't charged as expected, and we appreciate you bringing this to our attention. We understand how inconvenient it must have been to locate a charging station, especially when travelling from outside the area. Your feedback will be shared with the relevant team so we can continue to improve our handover process.

We hope you're enjoying your new car, and we wish you many happy miles ahead.

Rated 5 out of 5 stars

Saina was amazing

Saina was amazing - we test drove 3 different cars, she was very patient, helpful, informative & a lovely person - we’re really happy with our new car

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you so much for your lovely review! We’re delighted to hear that Saina provided such a positive experience and helped you find the right car. Her patience, knowledge, and friendly approach are exactly what we strive for, and we’ll be sure to share your kind words with her.

We hope you enjoy your new car and wish you many happy miles of driving!

Rated 5 out of 5 stars

Very helpful and patient service from…

Very helpful and patient service from Saina getting us to the right car for us.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your kind review! We’re so pleased to hear that Saina provided such helpful and patient service while helping you find the right car. We’ll be sure to pass on your lovely feedback to her.

We hope you enjoy your new car and wish you many happy journeys ahead!

Rated 5 out of 5 stars

Came into V12 as a walk in just to have…

Came into V12 as a walk in just to have a look around and Sanya came over to help me. She was really helpful and made sure I was looked after without putting any pressure on me. She showed me around, answered my questions and made the whole experience easy. Didn’t end up buying a car this time but the service was really good and I’d definitely recommend Sanya.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that Sanya made your visit a positive and relaxed experience. Providing helpful advice without any pressure is exactly the kind of service we aim for, and we’re pleased she was able to answer your questions and make you feel looked after.

We’ll be sure to share your kind words with Sanya. Thank you again for recommending her, and we hope to welcome you back to V12 in the future when the time is right.

Rated 5 out of 5 stars

Popped in just to have a look around…

Popped in just to have a look around and wasn’t really planning on buying anything, but I just wanted to say how great Sanya was. She was really friendly, approachable, and happy to answer any questions without being pushy. Even though I didn’t end up buying a car, she still took the time to help and made the whole experience really positive. Great customer service from start to finish, she’s a real asset to the team.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you so much for your fantastic review. We’re delighted to hear that Sanya made your visit such a positive experience. Providing friendly, helpful advice without any pressure is exactly the level of service we aim to deliver, and we’re so pleased she took the time to answer your questions and make you feel welcome.

We’ll be sure to pass on your kind words to Sanya — she’ll be thrilled to know her efforts were appreciated. Thank you again for recognising her as a real asset to the team, and we hope to see you again in the future.

Rated 5 out of 5 stars

Alisha and Ben were absolutely amazing…

Alisha and Ben were absolutely amazing today. They both went out of their way to help me (lady on her own) and couldn’t do enough for me.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you so much for your lovely review. We’re delighted to hear that Alisha and Ben provided such a helpful and supportive experience. We know how important it is to feel comfortable and looked after throughout the process, and we’re so pleased they went above and beyond to assist you.

We’ll be sure to share your kind words with Alisha and Ben — they’ll really appreciate your feedback. Thank you again for taking the time to leave a review, and we hope you enjoy your experience with us.

Rated 5 out of 5 stars

my second time coming to v12 was…

my second time coming to v12 was welcomed and companied by sanya. didnt buy anything but her service was still 10/10

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your kind review. We’re so pleased to hear that Sanya welcomed you back and provided such a great experience on your second visit to V12. It’s fantastic to know that even though you didn’t purchase a car this time, she still delivered 10/10 service and made you feel valued.

We’ll be sure to share your lovely feedback with Sanya. Thank you again for taking the time to leave a review, and we hope to see you again in the future.

Rated 5 out of 5 stars

Youssef was very accommodating

Came in with my mother in law and Youssef provided great care and was very accommodating of all our requests. We went on a test drive and ended up buying the car, very happy with the service.
Thank you

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your lovely review. We’re delighted to hear that Youssef provided such great care and made sure you and your mother-in-law felt well looked after throughout your visit. It’s fantastic to know he was accommodating of your requests and helped make the test drive and buying process such a positive experience.

We’ll be sure to share your kind words with Youssef. Congratulations on your new car, and we hope you enjoy many happy journeys ahead!

Rated 5 out of 5 stars

Youssef was really helpful and…

Youssef was really helpful and accommodating when buying the car. Thank you

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your lovely review. We’re delighted to hear that Youssef provided such great care and made sure you and your mother-in-law felt well looked after throughout your visit. It’s fantastic to know he was accommodating of your requests and helped make the test drive and buying process such a positive experience.

We’ll be sure to share your kind words with Youssef. Congratulations on your new car, and we hope you enjoy many happy journeys ahead!

Rated 5 out of 5 stars

Olivia was amazing 👏

Olivia was amazing 👏, assisted us well and answered all the questions we asked to satisfaction. I will recommend her to new customers

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your fantastic review. We’re delighted to hear that Olivia provided such excellent support and was able to answer all your questions to your satisfaction. Providing helpful and informative service is something we pride ourselves on, and we’re pleased she made your experience a positive one.

We’ll be sure to pass on your kind words to Olivia. Thank you for recommending her to others, and we hope to welcome you back again in the future.

Rated 5 out of 5 stars

Yaddy was excellent

Yaddy was excellent. Would definitely recommend. Sorted me a good deal on finance. Definitely recommend Yaddy.

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your fantastic review. We’re delighted to hear that Yaddy provided such excellent service and helped you secure a great finance deal. It’s wonderful to know that he made the process smooth and enjoyable for you.

We’ll be sure to share your kind words with Yaddy — he’ll really appreciate your recommendation. Thank you again for choosing us, and we hope you enjoy your new car!

Rated 5 out of 5 stars

Bought a Skoda with Alisha K

Bought a Skoda with Alisha K, nice and simple purchase.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your review. We’re delighted to hear that Alisha K made your Skoda purchase a nice and simple experience. We aim to make the car-buying process as smooth and straightforward as possible, and it’s great to know she provided you with excellent service.

We’ll be sure to pass on your kind words to Alisha. Thank you for choosing us, and we hope you enjoy your new Skoda!

Rated 5 out of 5 stars

Ben was of great help!!!

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your kind review. We’re delighted to hear that Ben was able to provide such great help and support during your experience with us.

We’ll be sure to share your lovely feedback with Ben. Thank you for choosing us, and we hope to welcome you back again in the future!

Rated 5 out of 5 stars

Sanya was very patient with us..lovely…

Sanya was very patient with us..lovely young lady

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your lovely review. We’re so pleased to hear that Sanya provided such a patient and friendly service. Taking the time to understand each customer’s needs is really important to us, and we’re delighted she made your experience a positive one.

We’ll be sure to share your kind words with Sanya. Thank you again for your feedback, and we hope to welcome you back in the future.

Rated 5 out of 5 stars

Sanya was brilliant

Sanya was brilliant gave us all the time we needed and talked us through everything.

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your lovely review. We’re delighted to hear that Sanya provided such a brilliant experience and took the time to guide you through everything at your own pace. Giving our customers the time, support, and information they need is something we really value.

We’ll be sure to share your kind words with Sanya. Thank you again for your feedback, and we hope you enjoy your experience with us.

Rated 5 out of 5 stars

Yaddy was great

Yaddy was good. Just came back to get my car paint protected and it looks amazing! Thanks Yaddy. Im back to you.

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your great review. We’re delighted to hear that Yaddy provided such a positive experience and that your car looks amazing after having the paint protection applied. It’s fantastic to know you came back to us and that Yaddy was there to help again.

We’ll be sure to share your kind words with Yaddy. Thank you for choosing us, and we hope you continue to enjoy your car!

Rated 5 out of 5 stars

Teigan was awesome

Teigan was awesome! Really helpful friendly and professional with all our needs.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your fantastic review. We’re delighted to hear that Teigan provided such a helpful, friendly, and professional service. It’s great to know that she took the time to understand your needs and made your experience a positive one.

We’ll be sure to share your kind words with Teigan. Thank you again for your feedback, and we hope to welcome you back in the future.

Rated 5 out of 5 stars

I had a wonderful experience today with…

I had a wonderful experience today with James at V11 sports & classics. He was very polite and professional throughout and was extremely helpful.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your wonderful review. We’re delighted to hear that you had such a great experience with James at V11 Sports & Classics. It’s fantastic to know that he was polite, professional, and provided the helpful service we strive to deliver.

We’ll be sure to share your kind words with James. Thank you again for taking the time to leave your feedback, and we hope to welcome you back in the future.

Rated 5 out of 5 stars

Brilliant service provided

Brilliant service provided, very professional throughout and kept us informed. Strongly recommend to others as well.

25 July 2026
Unprompted review
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Reply from V12 Sports And Classics - Hinckley

Thank you for your fantastic review. We’re delighted to hear that you received such brilliant service and that the experience was professional and informative throughout. Keeping our customers updated and providing a smooth, stress-free process is something we always aim for.

We really appreciate your recommendation and will be sure to share your kind feedback with the team. Thank you for choosing us, and we hope to welcome you back again in the future.

Rated 5 out of 5 stars

Very happy with our car buying…

Very happy with our car buying experience. Yaddy made this stress free and a smooth process. Would recommend!!

25 July 2026
Unprompted review
V12 Sports And Classics - Hinckley logo

Reply from V12 Sports And Classics - Hinckley

Thank you for your wonderful review. We’re delighted to hear that Taft made your car-buying experience stress-free and smooth. Providing a straightforward and enjoyable experience for our customers is something we always strive for.

We’ll be sure to share your kind words with Taft. Thank you for your recommendation, and we hope you enjoy your new car!

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