I haven’t received my order of a rug ordered February 6th as a gift and none of the phone numbers are working to be able to speak with someone. No response to my email either. It’s really frustrating... See more
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I should have read these reviews before placing an order last week. Emailed this company 3 times, no response. Customer service non existent I have a horrible feeling I have been scammed. Placed an... See more
This is an awful company that still hasn't amended it's shipping window. DO NOT ORDER. We ordered our rug on November 11th and they keep saying there is a lag with getting it shipped from Germany - se... See more
Ordered a quilt on a weekend and received the shipping notification first thing Monday morning. The tracking was excellent (although I did need to use google translate as my GCSE German is very rusty)... See more
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Don't hesitate...
Ordered several times from this company. Always been lovely quality items and if not suitable free no hassle returns. Highly recommend!
Great rug & speedy delivery
Rug surpassed my expectations. It's beautiful. Cushion cover turned out differently than on website depicted.
Lovely rug
Good service and lovely product. Arrived quickly as item was ready to ship as stated on website. No hassles and would definitely shop with Urbanara again
Excellent service and lovely products
I have ordered different items from Urbanara and I am really happy with the products I received! The colours are as expected and the delivery was really fast!
Great quality
I purchased several bedspreads and they came very quickly and are good quality. Love the designs too
Purchase of wool throw
Excellent service delivered within days. Good quality product - highly recommended.
Straightforward and good service, with quality goods delivered in a timely manner.
Recommended based on previous experiences
I would recommend
Items are wrapped carefully and did not have to wait too long for them to arrive, very pleased with service
Great service great quality
I ordered a throw from Urbanara and received it within two or three days. The quality is really good - so much so that I ordered a further two throws!
Satisfied Customer
A very speedy delivery and a quality purchase. I have ordered more as a result.
Happy customer
Very positive experience overall.
Items look good and they seem to be good value for money. Quality is there.
All well packed and promptly delivered to my door.
Will buy again.
Bad quality cushion inserts
I have bought Urbanara through Amazon and on the website. Very pleased with most of products. Excellent quality and presentation plus quick delivery. Excellent cashmere and alpaca products. I wouldn't hesitate in buy again.
Just one disappointment regarding the cushion inserts, they are very flat, very light, it looks like you have nothing inside the cover and very uncomfortable to rest the head. I had to buy another brand.
On balance very good experience.
very impressed
- high quality, beautiful products
- reasonably priced
- transparent ethics (very important to me)
- excellent customer service
- efficient shipping
Mustard cotton bedspread
My experience with Urbanara from start to finish has been fantastic.....
No more than I would expect from a company based in Germany,thank you for not disappointing........I look forward to ordering some rugs from you soon once my next interior project is underway.
First quality products, prompt service and delivery.
Ordered products from this company on two occasions, pleased with the quality of their bedding and throws. Efficient ordering and delivery both times.
Excellent product at a very reasonable price
The design of this bed cover is very sophisticated and it is made from 100% cotton. I was surprised to find such a nice product at such a good price.
Excellent service
searched everywhere for dark green towels. Urbanara came up trumps with a top quality product at a very competitive price and with excellent customer service. will certainly look at Urbanara again in the future.
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