Needed digital manuals for 2 portable monitors I purchased over a year ago. Responded with the manuals but had trouble with some follow up questions about monitor specs. Other than that, I am satisfie... See more
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UPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.
Contact info
United States
- help@uperfect.com
- www.uperfectmonitor.com
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Replied to 27% of negative reviews
Typically replies within 1 week
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UColor O2 - Great customer service!
The display has great colors! I bought it for color grading and managed to match it to my macbook. It's great for Rec709 grading.
Aftery buying the O2 display I had an issue that turned out to be the power adapter provided in the package. The custumer support was great and they even offered me an extra 30 day from the original 30 day trial period. The product shipped fast and there were no additional import fees as they have a warehouse in the EU.
right answer
is a bit harder to understand difference trough same product. with different variance
UPERFECT portable monitor UColor O2
This portable monitor - UColor O2 Pro works perfectly for my needs—excellent quality and it comes with all necessary cables. Lightweight and compact, it fits easily into a laptop bag for on-the-go use. I wish I’d purchased this sooner! The communication with customer service Jenny was also very pleasant.
High Quality & Value for $
Excellent quality, great value for money, and good service, from order to delivery and post-sales. Very good discovery UPerfect. And it continues to launch new products. 💪
Professional services
Thanks Uperfect for your amazing UTouch G16 monitor and for the excellent customer support you’ve given to me.
Great customer service
Great customer service. I had requested to change my shipping address due to time constraints and they were very accommodating. Quick response and updates.
Well I was hoping to get a human answer…
Well I was hoping to get a human answer since my case is not a common one. The response was in line with my expectations but not what i would have expected.
Big complments about the assistance…
The assistance was great by responding fast and clear on questions (afterwards) about the order! So i received the right product at once! Big compliments!!
Great bit of kit and customer service…
Great bit of kit and fab customer service. Initially I thought the unit would be shipped form the UK but then I found out it was coming from china/hong kong and was worried about customs duty, VAT etc being added. I contacted customer service who reassured me there would be no additional costs. I don't know how the shipping process works but Uperfect took care of it all without me having to do anything.
Bought UPerfect Delta Mega
Bought UPerfect Delta Mega, and there were complications along the line due terrible mistakes made by the delivery team, because there were errors made with the delivery. Everything seemed completely wrong and came to a halt until Jenny, from UPerfect Help Team stepped in to solve the entire problem. And it was completely out of her diligence and dedication to her job, that I managed to get my monitors..
Salute! 🫡🙏🏻* Jenny!
Appalling customer support/service with dead unit on arrival
Bought a brand new Delta touch from the company via the web. For some reason it was shipped from China and other items on same order from EU. Arrived nearly a week apart. Screen arrived and bottom half would not work. I am technical as I work in IT promoting hardware. Took 24 hours for the Support team to respond to me and an estimate of about 1 x response a day so they must be extremely busy solving issues. Thanks J€ππY for delayed support. Awaiting a diagnosis after sending in videos of all USB-C and Hdmi ports plugged in.
Monitors looks very good
Monitors looks very good. I bought upi b9 and e6pro touch. I will keep an update after i’ll start to use them
Great customer service and good product
Great customer service and good product
Great customer service
My monitor stopped working after about 1 month. Customer service was great though. They had me send a video showing the issue and trying a few things, so that they could try to diagnose what the problem was. After seeing that the monitor was not working properly, they sent me a new one right away.
Great service. I only hope this monitor does not have the same issue.
Very helpful customer service!
Uperfect has been incredibly communicative and helpful. Unfortunately, I had an issue with my monitor, but they quickly assisted me and sent a replacement since it was still under warranty. I’ve also ordered other items from them and asked plenty of questions beforehand—they’ve always been responsive, patient, and eager to help. Their customer service truly stands out!
Sad to hear they aren’t producing the…
Sad to hear they aren’t producing the monitor any more - but service was good —
if they product the 1” 2.5k Dual Folding Screen, it will be evern better
Great picture and refresh speed
Great picture and refresh speed. Thin and light. Turns my cell phone almost into a desktop!
Very good experience
Very good experience, the support is very professional and very helpful.
The product is very perfect for all utilities.
I recommend!
SARES
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