UPERFECT Reviews 

293
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality and portability of the screens, noting that they work seamlessly as reliable secondary displays for everyday tasks. People also greatly appreciate the swift response times and helpful assistance provided by support when sorting out order issues or warranty claims. Some reviewers were not happy with the communication, mentioning delayed replies or a complete lack of response to their support emails. A few people experienced unexpected issues with damaged or defective items and felt that customer service handled those difficult situations poorly.

What people talk about most

Product

Users describe positive interactions with product, highlighting excellent build quality, sharp displays, and... See more

Customer service

People report positive experiences with customer service, often highlighting prompt responses, helpful... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the brilliant colors, sharp... See more

Response time

Reviewers highlight positive aspects of response time, noting that customer support agents are consistently... See more

Service

Customers had positive experiences with service, frequently praising the quick response times and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Needed digital manuals for 2 portable monitors I purchased over a year ago. Responded with the manuals but had trouble with some follow up questions about monitor specs. Other than that, I am satisfie... See more

Rated 5 out of 5 stars

At work, a lot of employees have dual screen setups, but often as managers we move more around. With portable screens we can still enjoy this possibility. After I got my uperfect 16” OLED, all manager... See more

Rated 5 out of 5 stars

Initially I thought this could not be true when I got my first portable monitor from Uperfect 2 years ago. The delivery was quick, arrived well packaged and within 5 minutes I was up and running. Wh... See more

Rated 5 out of 5 stars

I bought a portable monitor for the first time. The product came perfect packaging and monitor protected well. However the monitor had a small manufacturing glitch in one of the spot. I immediately le... See more


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Electronics Accessories Wholesaler

Written by the company

UPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

293 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(293)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

UColor O2 - Great customer service!

The display has great colors! I bought it for color grading and managed to match it to my macbook. It's great for Rec709 grading.
Aftery buying the O2 display I had an issue that turned out to be the power adapter provided in the package. The custumer support was great and they even offered me an extra 30 day from the original 30 day trial period. The product shipped fast and there were no additional import fees as they have a warehouse in the EU.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

UPERFECT portable monitor UColor O2

This portable monitor - UColor O2 Pro works perfectly for my needs—excellent quality and it comes with all necessary cables. Lightweight and compact, it fits easily into a laptop bag for on-the-go use. I wish I’d purchased this sooner! The communication with customer service Jenny was also very pleasant.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

High Quality & Value for $

Excellent quality, great value for money, and good service, from order to delivery and post-sales. Very good discovery UPerfect. And it continues to launch new products. 💪

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Great bit of kit and customer service…

Great bit of kit and fab customer service. Initially I thought the unit would be shipped form the UK but then I found out it was coming from china/hong kong and was worried about customs duty, VAT etc being added. I contacted customer service who reassured me there would be no additional costs. I don't know how the shipping process works but Uperfect took care of it all without me having to do anything.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Bought UPerfect Delta Mega

Bought UPerfect Delta Mega, and there were complications along the line due terrible mistakes made by the delivery team, because there were errors made with the delivery. Everything seemed completely wrong and came to a halt until Jenny, from UPerfect Help Team stepped in to solve the entire problem. And it was completely out of her diligence and dedication to her job, that I managed to get my monitors..
Salute! 🫡🙏🏻* Jenny!

10 April 2025
Unprompted review
Rated 2 out of 5 stars

Appalling customer support/service with dead unit on arrival

Bought a brand new Delta touch from the company via the web. For some reason it was shipped from China and other items on same order from EU. Arrived nearly a week apart. Screen arrived and bottom half would not work. I am technical as I work in IT promoting hardware. Took 24 hours for the Support team to respond to me and an estimate of about 1 x response a day so they must be extremely busy solving issues. Thanks J€ππY for delayed support. Awaiting a diagnosis after sending in videos of all USB-C and Hdmi ports plugged in.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

My monitor stopped working after about 1 month. Customer service was great though. They had me send a video showing the issue and trying a few things, so that they could try to diagnose what the problem was. After seeing that the monitor was not working properly, they sent me a new one right away.

Great service. I only hope this monitor does not have the same issue.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful customer service!

Uperfect has been incredibly communicative and helpful. Unfortunately, I had an issue with my monitor, but they quickly assisted me and sent a replacement since it was still under warranty. I’ve also ordered other items from them and asked plenty of questions beforehand—they’ve always been responsive, patient, and eager to help. Their customer service truly stands out!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, the support is very professional and very helpful.
The product is very perfect for all utilities.
I recommend!
SARES

25 February 2025
Unprompted review

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