I bought a racket in February. When I opened it I noticed scratches and chips…disappointing. I placed a review here where I was informed to email their customer support (adidaspickleball[at]allracqu... See more
Company replied
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See what reviewers are saying
This paddle overall is not bad, for a stock paddle it plays well. But the paddle does not last long and trying to get in touch with customer support is just non existent. I’ve gotten no response whats... See more
Company replied
I tried to make amends before writing this review but this company has terrible customer service. I tried to reach out three times and never got a response, since the pickleball paddle I received from... See more
Company replied
The items, themselves are great. I was contacted after the order because they didn’t have several of the overgrips I ordered and so I adjusted. It also took a bit of time to process the order
Company replied
Company details
- Sporting Goods Store
- Padel Court
- Sports Accessories Wholesaler
- Sports Equipment Rental Service
- Sports Memorabilia Store
About All Racquet Sports
Written by the company
All Racquets Sports is a leading company in the racquet sports industry and the official adidas licensee for pickleball and padel equipment in the United States. Guided by a commitment to innovation, performance, and design, the company develops products that help athletes—both amateur and professional—push their limits and achieve their impossible.
With pickleball at the center of its mission, All Racquets Sports creates paddles, bags, and accessories built through rigorous research and the use of advanced materials. Each product is engineered to deliver precision, power, and comfort, while reflecting the clean, modern identity that defines adidas. This focus ensures that players enjoy equipment that supports their performance at every stage of their development..
The company also brings its expertise to padel, offering a curated selection of rackets, racketbags, and accessories crafted to meet the same high standards. As both sports continue to grow rapidly in the U.S., All Racquets Sports aims to make premium, thoughtfully designed equipment accessible to all types of players.
As part of the adidas ecosystem, the brand benefits from the heritage and credibility of one of the world’s most influential sports companies. Beyond product development, All Racquets Sports is committed to promoting sport as a lifestyle, collaborating with communities, athletes, and events that contribute to the expansion of pickleball and padel. Driven by passion, quality, and constant innovation, All Racquets Sports continues to shape the future of racquet sports in the United States.
Pickleball
Padel
Our service guarantee
Fast and efficient service
Our team is always ready to provide you with personalised attention, ensuring that every query or question you have is dealt with the utmost care. We are here to help you and make your shopping experience unforgettable.
Contact info
2.7
Poor
20 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took a week to ship my order
25 March 2026
Reply from All Racquet Sports
Hi Alvaro,
We’re sorry that the shipping process took longer than expected in your case. We understand how important delivery times are and regret any inconvenience this may have caused. Your comment helps us review our logistics processes and work with our partners to continue improving shipping efficiency.
Thank you for your patience and for sharing your experience.
adidas padel
Chips and Scratches on Racquet
I bought a racket in February. When I opened it I noticed scratches and chips…disappointing. I placed a review here where I was informed to email their customer support (adidaspickleball[at]allracquetsports.com). So I removed my review and emailed them, expecting a response. I have emailed 7 times since Feb 4th to no avail. Radio silence.
Terrible customer service.
4 February 2026
Unprompted review
Reply from All Racquet Sports
Dear,
We are very sorry that the racket arrived in such condition and understand your disappointment. In order to better assist you, we have requested some information. Please provide us with your email address, delivery address, and order reference number.
Our team will contact you to process your incident and will be happy to assist you and find a solution for you.
Reagrds,
All Racquet Sports
Reply from All Racquet Sports
Hi,
We’re glad to hear that the shipping was fast and that the online purchase process was easy. We aim to make your experience as smooth and efficient as possible.
Enjoy your paddle!
All Racquet Sports
Scratches and chips on the racquet I…
Scratches and chips on the racquet I ordered, disappointed.
2 February 2026
Reply from All Racquet Sports
Hi AT,
We’re very sorry that the racquet arrived in that condition and we understand your disappointment. To better assist you and review your case in detail, please contact our customer service team at adidaspickleball@allracquetsports.com. Our team will be happy to help and find a solution for you.
Best regards,
adidas padel
Awful customer service
28 January 2026
Reply from All Racquet Sports
Hi Bill,
We’re very sorry to hear that your experience was negative. Customer satisfaction is very important to us, and we would like to understand what happened. Could you please share more details about the reason for your dissatisfaction with our customer service?
We’d be happy to look into this and assist you further.
adidas padel
Although the processing pro
Although the processing and delivery was slow (a deliver by date would have helped), the product was well worth the price.
22 January 2026
Reply from All Racquet Sports
Hi Richard,
Thank you for your review!
We’re sorry to hear that the processing and delivery took longer than expected, and we truly appreciate you pointing it out — feedback like yours helps us continue improving. We’ve also taken note of your suggestion about providing an estimated delivery date, as it’s very valuable for offering a better experience.
We’re happy to know that, despite the delay, you felt the product was worth it.
Thank you for trusting adidas padel. We hope to see you again very soon!
adidas padel
I didn’t get my order but the delivery…
I didn’t get my order but the delivery tracker indicates it was delivered to me. It was delivered to a wrong address that I don’t even recognize.
22 January 2026
Reply from All Racquet Sports
Hi EV,
Thank you for letting us know, we are very sorry about this. We understand how frustrating it can be when tracking shows 'delivered' but the parcel does not arrive or is delivered to an unknown address. We will immediately investigate and provide you with a solution.
To speed up the process, please email us at adidaspickleball@allracquetsports.com with the following information:
- Order number
- Full name and contact telephone number
- Delivery address provided in your order
- Screenshot of the courier's tracking information
With this information, we will file a claim with the courier to locate the parcel or confirm the incorrect delivery.
Thank you for your patience and for giving us the opportunity to resolve the issue.
We are here to help you
adidas padel
Terrible experience
Terrible experience, I hate the paddle and been trying to contact the website to make a return but i can’t get to anybody or get a response
16 December 2025
Reply from All Racquet Sports
Hi Ker,
We’re very sorry that you’ve had this experience with the paddle and our service. We want to help you resolve it as soon as possible.
We recommend that you send an email to adidaspickleball@allracquetsports.com
, including your order number and, if possible, attaching photos of the product. Our team will review your case and provide the best possible solution. You can also use this email for any other questions related to the return.
Thank you for your understanding and for sharing your experience.
All Racquet Sports
Misleading advertising
This paddle overall is not bad, for a stock paddle it plays well. But the paddle does not last long and trying to get in touch with customer support is just non existent. I’ve gotten no response whatsoever. But there are much better paddles out there at the 190/200 dollar price tag that are much better than this paddle.
11 December 2025
Reply from All Racquet Sports
Hello Ethan,
We’re very sorry that you’ve had issues with the paddle and with customer service. We want to help you resolve this as soon as possible.
Please contact adidaspickleball@allracquetsports.com
and provide your order number. If possible, also attach photos of the product so they can review your case and offer you the best solution.
We appreciate you sharing your experience and hope to resolve it quickly.
All Racquet Sports
The items
The items, themselves are great. I was contacted after the order because they didn’t have several of the overgrips I ordered and so I adjusted. It also took a bit of time to process the order
9 December 2025
Reply from All Racquet Sports
Hello Derek,
Thank you for your review and for sharing your experience. We are glad to hear that you are happy with the products. We apologize for the delay in processing your order and for the missing items; we take note to continue improving our service.
All Racquet Sports
Reply from All Racquet Sports
Hi Jeremie,
we are very sorry for what happened and for the inconvenience caused.
Please contact us at adidaspickleball@allracquetsports.com.
, providing your order number and, if possible, attaching a photo of the package you received, so that we can review your case and offer you a solution as soon as possible.
Best regards, and thank you for your understanding.
All Racquet Sports
Not a good experience
I tried to make amends before writing this review but this company has terrible customer service. I tried to reach out three times and never got a response, since the pickleball paddle I received from them was defective with loosing parts and got damaged after the first use.
11 December 2025
Reply from All Racquet Sports
Hi Osmar,
We are very sorry to hear about your experience and the inconvenience caused by receiving a defective paddle. This is not the level of quality or service we aim to provide.
To review your case and offer a solution as quickly as possible, please contact us directly at adidaspickleball@allracquetsports.com
, including your order number and any relevant details about the issue.
Thank you for your patience and understanding. We want to ensure you receive the assistance you need.
Kind regards,
All Racquet Sports
Customer service is terrible I tried…
Customer service is terrible I tried calling more than three times and they didn't pick up I haven't received my order it's been since December 1st and I keep on trying to get a hold of them calling emailing them and no response.
8 December 2025
Reply from All Racquet Sports
Hi Donnie,
Hello,
According to the shipping information, your order was delivered on December 10 at 12:57 PM. We have sent you the proof of delivery provided by UPS by email, which confirms this information.
We recommend that you contact UPS directly to review the case and kindly ask that you inform us of their resolution so we can assist you further if needed.
We remain at your disposal.
Kind regards.
All Racquet Sports
Unresponsive customer service.
I received an email on the 13th of December saying my order was cancelled. This was post notification that it was shipped. I reached out to their support. No response. I DM'ed them on Instagram. No response. It has been 5 days since I received the cancellation email and reaching out to them.
There was no mention of refund process in the cancellation email either.
18 December 2025
Unprompted review
Reply from All Racquet Sports
Hello Elif,
We are very sorry for the experience you’ve described and for the inconvenience caused. We are currently reviewing your case and have already contacted you to gather all the necessary information so we can assist you as quickly as possible.
Please check your inbox (and spam folder), as we have emailed you from adidaspickleball@allracquetsports.com. Once we have all the details, we will provide you with a clear update regarding the status of your order and the refund process.
Thank you for your patience and understanding.
All Racquet Sports
Sent few emails regarding I didn't get…
Sent few emails regarding I didn't get my 15 percent off as a new buyer and no one responded me regarding my tracking number. I wanted to buy the second paddle but now I am considering to find another source
4 December 2025
Reply from All Racquet Sports
Hi Farid,
We’re very sorry for the issues you’ve had with your discount and the lack of response regarding your tracking number. To resolve this, you will receive a new discount code in your email that you can use on your next purchase.
We want to make sure your experience is positive and that you can get your second paddle without any problems. If you have any questions, don’t hesitate to contact us at adidaspickleball@allracquetsports.com.
Thank you for your patience and trust!
All Racquet Sports
Reply from All Racquet Sports
Hi Gerard,
We’re glad to hear that the shipping was fast and that the online purchase process was easy. We aim to make your experience as smooth and efficient as possible.
Enjoy your paddle!
All Racquet Sports
I haven't received the item
I haven't received the item, I tried contacting through phone call and email, it has been a few days now and im still yet to even get a response
21 November 2025
Reply from All Racquet Sports
Hi America,
Thank you for your comment. Your order is being processed, and we want you to know that we are here to help you with anything you need during the process.
Please don’t hesitate to contact us via email at support@allracquetsports.com
if you have any questions or need assistance.
Sincerely,
All Racquet Sports
Reply from All Racquet Sports
Thank you so much for your review, Derk!
We’re happy to hear that the transaction was easy, the delivery was quick, and the product met your expectations. We work hard to provide the best possible experience, so your feedback means a lot to us.
Enjoy your new paddle!
All Racquet Sports
Reply from All Racquet Sports
Hi Ronald,
We’re thrilled to hear that you love the model and that the paddle impresses you both in design and performance. Your satisfaction is our greatest motivation.
Enjoy every match!
All Racquet Sports
Easy and quick purchase and delivery
They did the process easy and friendly. My pickleball paddle arrived right on time.
6 November 2025
Reply from All Racquet Sports
Hi Diego,
We’re glad to hear that the purchase and delivery process was easy and quick, and that your pickleball paddle arrived right on time. We work hard to offer a smooth and satisfying experience, and it’s great to know it was that way for you.
Enjoy your new paddle!
All Racquet Sports
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