Needed digital manuals for 2 portable monitors I purchased over a year ago. Responded with the manuals but had trouble with some follow up questions about monitor specs. Other than that, I am satisfie... See more
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UPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.
Contact info
United States
- help@uperfect.com
- www.uperfectmonitor.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 1 week
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Good customer service
God products with good and clear web…
God products with good and clear web page
Very fast delivery and very accommodating customer service
I ordered a portable monitor. Delivery was smooth and even ahead of the estimated delivery time. Unfortunately, I then discovered that the monitor doesn't have a touch function. Although the model is called Umax22 Touch, there are confusingly two versions: a touch and a non-touch version. I missed this when ordering and ordered the non-touch version, believing I was getting a touchscreen monitor. Even though the name is misleading, I did order a non-touch monitor. Normally, this would mean I could return the device at my own expense (the product is flawless, but I don't like it). However, customer service always responded promptly, and together we were able to find a solution that went well beyond the standard return policy.
A reliable customer oriented company selling wide variety of portable monitors
I bought a portable monitor for the first time. The product came perfect packaging and monitor protected well. However the monitor had a small manufacturing glitch in one of the spot. I immediately let them know and went through a return process. The team asked for pictures of the area where the pixel was damaged and the pictures of full size monitor view as well. All was understandable. It took a few days and I was refunded fully. I appreciate this company for selling a wide variety of portable monitors at a reasonable price, thin profile and with vesa mount should you need it mounted. Touch screens and other latest technology are available as well. Will buy again.
Customer serveice …
The contact with UPERFECT costumer service was perfect. Stella’s respond was quick.
Excellent company
Excellent company. They have great monitors that support HDMI 2.1 and their customer service is excellent!!
UColor M1 14 inch 1500 nits display
Received the 14 inch 1500 nits UColor M1 display, the brightness is great for working outside also the polarized effect of the screen gives images (and coding pages in my case) a wonderful tridimensional effect, more than what my macbook pro 4 36gb retina screen can achieve, and this Uperfect screen is also significantly brighter than the mac pro max 4 one at max brightness. Also, this screen is incredibly light, with double usbc, mini hdmi and the matte effect is great albeit is plastic but you can always get a screen protector (which is really not needed since borders are rised and little scratches are invisible on matte displays, especiallyif they are this bright).
Also love the integrated alloy stand that is very sturdy like the the rest of the full alloy frame.
Last but not least the order has arrived 4-5 days after placing it with DHL, no extra fees to pay.
At work
At work, a lot of employees have dual screen setups, but often as managers we move more around. With portable screens we can still enjoy this possibility. After I got my uperfect 16” OLED, all managers at my floor ended up ordering similar ones. It goes perfectly with the MacBook 15”. Shipping does take some time, and it can have issues waking up after the Mac goes to sleep - but everything else is just top notch.
Buena Atención de Soporte
I placed the order and received almost immediate shipping notification. However, they told me they were out of stock in the US, so they had to ship it from Hong Kong, which would take a little longer to arrive. I notified support, requesting Version A of the UColor O2 monitor, and they responded immediately, which made me happy. So far, I've found the service to be good. I'm just waiting to get my hands on the product to write a more accurate review.
I did some inquiries about buying their…
I did some inquiries about buying their product. They reply to all my questions. That's really great. but without shipping insurance they didn't give any compensation which is disappointing because it's their responsibility to transport the product safely to the customer hand.
Got a dead on arrival monitor …
Got a dead on arrival monitor backlight works but no picture, not even the screen settings menu works.
EDIT
I got a new monitor from UPERFECT once I had provided multiple videos showing it would not work with any configuration of computer, cable etc. The new monitor works as expected.

Reply from UPERFECT
Asking for how to add a VAT number on…
Asking for how to add a VAT number on the bill and got a really fast respond.
Lapdock not available
The website loads slowly for me while using an add blocker. Meanwhile, I noticed the lapdocks for the size and weight I wanted were out of stock. I wasn't able to purchase the product cos I wasn't happy with the options presented to me. Unfortunately the company doesn't have a way to try the product without buying.
Very good travel monitors
I have been using Uperfect monitors for a few years now mostly to work while I am travelling. They operate fantastically well for this via the fully functioning USB-C ports which enables minimum cabling to be dragged around. Their monitors also tuck neatly in the laptop sleeve of my Osprey Farpoint 40 and have been robust to the rigours of much international flying!
I bought 2x C2 monitors from this…
I bought 2x C2 monitors from this company and they are amazing for what you get. Not only very competitive price but very high quality materials and top performance. You literally can't get anything better at that price range and I've tried several companies before: (Asus much higher price but worse performance and build quality, Arzopa not bad but Uperfect is noticeably better, Zsus - was the worst in everything except price and their support is non existent). The monitor I bought is only comparable to OLED. Their support team is awesome as well. You can't go wrong with this brand.
The power input port broke after I used…
The power input port broke after I used the screen about 10 times. I was always careful with how I used the screen. I believe I have been scammed.

Reply from UPERFECT
I’ve tried to order and asked about the…
I’ve tried to order and asked about the details. They were responsive and reassured me that I don’t have to worry about the customs charge
Monitor stopped working have tried to…
Monitor stopped working have tried to contact them for over 2 weeks to get an address to return the item and no reply.
Do not use
Products are ok
Products are ok, a bit on the expensive side.
However be careful because they don't follow European laws. As a consumer I have the right of free return, no questions asked.
They simply refused to comply. So if there were a problem with the product, good luck with it
By the way, I ordered a certain model and I received another. Differences are only in the appearance, not in functionalities, nonetheless it is disappointing

Reply from UPERFECT
Longer delivery than advertised + display is designed poorly
1. Longer delivery than advertised; the phone number I entered was missed and courier had problems with contacting me
2. buttons and plugs for connecting to pc are on the opposite sides, so one can't put the display on the shorter edge
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