Up & Running Reviews 

Mark was extremely helpful in ensuring I found the right running shoe for not only my running style, but also my events that I have coming up. Thanks again!

I bought running shoes for half marathons/ marathons - Saucony Guide 19. Sally Ann was very knowledgeable, patient and friendly. While trying different shoes, we discussed the different events she was training for, giving me a few ideas for the future

Great price and quick delivery. Would recommend

Sally Ann provided a great service. Very patient with our needs and we came away with some great trainers!

Amazing advice and service as always , never go anywhere else

Amazing service in the Milton Keynes store today, for both my son and me. We were totally impressed by the staff, who were extremely friendly, informative, and took the time to help answer questions, fitting etc - definitely and highly recommend.

Simon was excellent - asked the right questions - brought a pair of shoes of the same kind I have now - tried on the tread mill - analysed - brought another set of shoes - omg !!!! What a difference ….. looking forward to getting back to some running post a knee op - thanku !!! 😊

Chris at the Sheffield branch was incredibly friendly and knowledgeable. He gave me excellent recommendations for running shoes to help with my plantar fasciitis, as well as some great advice on other gear for a beginner runner like me. He took the time to explain everything clearly and made the whole experience really enjoyable. I really appreciated his help and would highly recommend him to anyone looking for expert advice.

Quick service. Kept informed of progress. Quick delivery. Advice included in package if return needed.

Excellent service

Great quality products with very good, sound, and knowledgeable advice from Sue.

I'm 75 years old and have bunions. Chris was very, knowledgeable and determined to make sure I got the right trainers for me condition.
I am sure you have excellent staff in all your stores but Chris is exceptional.

Fast delivery and quality item.

The staff, Marta, was immediately welcoming, friendly and asked what we were looking for. She then looked at the way I walk and used a thermal foot size/shape measuring device to help find out the correct shoes for me. Marta was not only kind but very knowledgable about walking and running shoes. She helped other family members in the past too. They have a good selection of brands that are optimal for walking and running. Would definitely recommend this particular shop to anyone.

My husband and I visited the Sevenoaks store for a gait analysis. Steve’s knowledge was excellent - he was attentive to both our needs and offered us a choice of shoes which met our requirements.

Robert was just so knowledgeable and supportive in helping me chose a pair of running shoes. He was patient and didn't rush me. He actually answered my questions rather than made me figure out the answer to the question I didn't ask.
Thank you v much.

My partner and I wanted some new running trainers, and are both working through pretty complex injuries. Sally Ann was incredibly patient and thoughtful and took the time to understand what we were dealing with and gave us plenty of options and advice. Couldn't recommend her and Up & Running enough!

This is a great shop.
The staff are very knowledgeable, friendly and give great advice.
I've always had great service here complemented by the excellent range of high quality products.
I cannot run anymore but need decent trainers for walking.
My point is, there's no judgement about ability - elite athlete or my level, these guys will help you find a good product.

Delivery right on time. Good value for money.

I had a fantastic experience at Up & Running. SallyAnn was brilliant from start to finish. She assessed my running gait using the treadmill and video analysis, clearly explained what she was seeing and what it meant, and helped me choose the right pair of trainers without any pressure. She was knowledgeable, patient, supportive, and genuinely encouraging throughout the whole process. The customer service was excellent, and because of this experience I'll definitely be coming back for future running gear. Highly recommended!