We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... See more
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Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... See more
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We came into the shop and wasn’t bombarded with sales pitches so it was relaxed and able to look around at our on speed. Once we decided what we wanted. The gentleman sorted out a price for us and t... See more
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Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, United Kingdom
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4.6
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Told me it was free fitting
Told me it was free fitting, but then had to pay for Carpet to be fitted. It should be advertised more clearly rather than turning up on the Day and expecting to pay money that you think you’ve already paid.
9 July 2026
Unprompted review
Reply from United Carpets & Beds
Good afternoon Jonathla, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with us did not meet your exceptions and the free fitting terms and conditions were not explained clearly enough for you. Our free fitting offer applies on any carpet only when you buy the equivalent size underlay.
Please don't hesitate to contact our Boston Store or alternatively email customerservice@unitedcarpets.co.uk if you need any further assistance, and we will be more than happy to help.
Kind Regards
The United Team
Fab experience.
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our laminate and carpets. Extremely pleased with the entire service. Thank you for making our house a home, and onto the next chapter! Lee 🏡
7 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results of your laminate and carpets.
We hope to assist you again in the future! Take care.
Reply from United Carpets & Beds
Hi Tracy, thank you for taking the time to leave such a kind review.
Its so great to hear that our Worksop store could make your experience with us an excellent throughout.
Thank you so much for the recommendation. Take care.
Great service
Great service. Andy who completed the sale was really knowledgeable and explained everything. The carpet fitters were organised and worked tidily. Great service all round. Price was a bargain!
10 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Maka, thank you for taking the time to leave a review.
Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with a great service throughout.
We're so pleased that you're happy with the finished results of your carpets.
Thank you so much for the recommendation. We hope to assist you again in the future.
Excellent customer service good quality…
Excellent customer service good quality carpet and fitted when required.
14 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi Abbie, thank you for taking the time to leave such a kind review.
Its so great to hear that our Dudley store could make your experience with us an excellent one with great qaulity carpets and great fitting.
Thank you so much for the recommendation. Take care.
Knowledgeable
The staff were really friendly and knowledgeable....we also had a good laugh with them during the sale.
30 May 2026
Unprompted review
Reply from United Carpets & Beds
Hi Steve, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Stockton-on-Tees store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Really happy with my carpets all great…
Really happy with my carpets all great quality and fitted quickly. Staff friendly and helpful in store. Would definitely recommend and use in future. Thank you
13 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi Lorena, thank you for taking the time to leave such a kind review.
Its so great to hear that our Leeds store could make your experience with us a positive one with great qaulity carpets and great fitting.
Thank you so much for the recommendation. Take care.
Always great service
Always great service, prices and installation. Always will use them.
15 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Alastair, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Elton made it easy for us to choose our…
Elton made it easy for us to choose our carpets everything went smoothly , very professional , I think he needs a pay rise
13 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi, thank you for taking the time to leave such a fantastic review.
Its so great to hear that your experience with our Cardiff store went so smoothly and professionally, and that Elton could make choosing your carpet so easy.
Thank you so much for the recommendation. Take care.
The fitting was great but they didn't…
The fitting was great but they didn't sweep under the new flooring and you can feel humps under the floor
1 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Mr Bettison, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirkby store. Please don't hesitate to get in contact if you feel like there is anything we can do to improve your experience.
Thank you so much for the recommendation. We hope to assist you again in the future.
Excellent customer service as always.
Excellent customer service as always.
11 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Ellen, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Cheadle Hulme store.
Thank you so much for the recommendation. We hope to assist you again in the future.
First class service
From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase.
Furthermore the carpet fitters were excellent in every way.
1 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Phil, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a first class service from walking into the store right through to the fitters finishing the job.
We're so pleased that your are happy with the finished results of your carpets. We hope to assist you again in the future!
Very quick and top quality
Very quick, came round, gave a quote and carpets were down within 4 days. Carpet fitter was very tidy, left no mess.
17 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Andy, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Leeds store.
Thank you so much for the recommendation. We hope to assist you again in the future.
From going into the store to completing…
From going into the store to completing the fitting , United Carpets were professional. Great staff and workmen ship. Would highly recommend.
10 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi Jamie, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Pontefract store could make your experience with us a positive one with great fitting and great staff.
Thank you so much for the recommendation. Take care.
Great experience
Sales people in the store were friendly and knowledgeable. They were patient with my daughter as she made her choices. The fitting was a very reasonable price compared to other stores. The carpet arrived on time and the friendly fitter did a great job. Overall very happy
5 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Pamela, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Queens Road store could meet your daughters expectations and provide you with a great service throughout.
We're so pleased that you & your daughter are happy with the finished results of your carpets.
Thank you so much for your kind recommendation. Have a wonderful day
We absolutely love the carpet the two…
We absolutely love the carpet the two men that came to fit it was so pleasant and polite could not fault them at all lol
26 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Ian, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Chorley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Great experience
Great experience. Really helpful in store and accommodated me when I needed to change the date for fitting. The fitting guy Logan was amazing. Professional, friendly and really helpful as it turned out I had been rushed to hospital when the carpet had to be fitted so he was very helpful with my boys to make sure it could all still be done whilst I was poorly.
20 June 2026
Unprompted review
Reply from United Carpets & Beds
Hi Carly, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a great service throughout.
We're so pleased that you're happy with the finished results of your carpets.
Thank you so much for your kind recommendation. Have a wonderful day
10/10 service from ray
Got my carpets sorted by the amazing ray, got everything sorted today within half an hour!
Honestly best carpet place in hull by far definitely recommend 10/10 service
13 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi Morgan, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 10/10 service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
Absolutely brilliant
Absolutely brilliant , quality friendly service Courtney and Mick we professional and friendly will definitely recommend to family and friends!!!
13 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi Claire, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Fenton store could meet your expectations and provide you with a brilliant service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
The best shop ever
The best shop ever, staff is friendly . Everything is ok.
13 July 2026
Unprompted review
Reply from United Carpets & Beds
Hi Chris, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
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