This was our first time using a courier and we've heard others' have bad experiences so we were particularly worried, but they knew the score and it has been a relief to not have to drive up to the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... See more
Company replied
We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... See more
This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... See more
Company replied
Company details
Information provided by various external sources
Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics
Contact info
4.9
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant!!
Absolutely brilliant!!
Had something to collect from Middlesbrough & deliver to Kent. They collected at 6.51am and delivered at 11.15! I only booked this yesterday afternoon too.
Cannot fault them, thank you!
20 September 2024
Reply from Unicorn Logistics
Hi Lily,
We are glad to have made your courier service experience with us brilliant, you know where to find us if you ever need us.
Kind Regards,
Unicorn Logistics
Reply from Unicorn Logistics
Hi Luciana,
Thanks for your positive feedback, We are glad to have met your expectations.
Kind Regards,
Unicorn Logistics
Rang up at 9.00am and delivered by…
Rang up at 9.00am and delivered by 12.00am, great service
19 September 2024
Unprompted review
Reply from Unicorn Logistics
Hi Gary,
Thanks for your positive feedback, you know where to find us if you ever need us :)
Kind Regards
Unicorn Logistics
Needed a job completing to Northern…
Needed a job completing to Northern Ireland very short notice. Was arranged very quickly for same day collection and delivered the next day. Communication was excellent through the whole process.
16 September 2024
Reply from Unicorn Logistics
Hi Lisa,
We are glad our team could help with your logistical needs, you know where we are when you need us! Your feedback is very much appreciate by our Unicorn Team.
Kind Regards
Unicorn Logistics
Couldn't be any easier
Called at 11:25am and had the collection driver outside less than an hour later. Perfectly reasonable charge for such a rush order! Couldn't have been any less stressful and will continue to use in the future. Thanks so much!
9 September 2024
Reply from Unicorn Logistics
Hi Nicky,
Thanks for your feedback, Customer satisfaction is our top priority. We are glad we could help.
Kind Regards
Unicorn Logistics
Quick and easy
Quick and easy. Great service getting a document to a solicitors asap. Everything spot on time.
6 September 2024
Reply from Unicorn Logistics
Hi Jack,
We are glad we could help. Thanks for your positive feedback.
Kind Regards
Unicorn Logistics
Reply from Unicorn Logistics
Hi Viki,
Customer satisfaction is our top priority, we are glad we could help.
Kind Regards,
Unicorn Logistics
Excellent service from Unicorn
Very easy to contact Unicorn, they quoted quickly, picked the package up and delivered it quickly and efficiently.
29 August 2024
Reply from Unicorn Logistics
Hi Kathleen,
We are glad we could help, Thank you for using our services and leaving a review.
Kind Regards,
Unicorn Logistics
Reply from Unicorn Logistics
Hi Lauren,
Thanks for your positive feedback.
Kind Regards,
Unicorn Logistics
Excellent personal service
Excellent personal service, patient and understanding, really helpful in a tight spot, flexible, helpful, prompt, with excellent comms. would recommend.
15 August 2024
Fantastic Experience!
Fantastic experience with a same day courier. Easy to set up and was updated throughout the day. Will definitely use again!
2 August 2024
Reply from Unicorn Logistics
Hi Abby,
Thank you for the positivity, You know where to find us when you need us.
Kind Regards
Unicorn Logistics
Reply from Unicorn Logistics
Hi Georgina,
Thank you for your positive feedback.
Kind Regards,
Unicorn Logistics
Quick and easy to arrange
Quick and easy to arrange!
Courier was extremely friendly and efficient. Will use again!
25 July 2024
Reply from Unicorn Logistics
Hi Maisie,
Thank you, We appreciate your kind words. You know where to find us for your logistical solutions.
Kind Regards,
Unicorn Logistics
Excellent service
Excellent service, easy to arrange with swift collection and delivery on time. Can highly recommend.
24 July 2024
Reply from Unicorn Logistics
Hi Charlotte,
We appreciate your positive feedback. Thank you for taking the time out to leave us a review.
Kind Regards,
Unicorn Logistics
Simple & quick fix
Super simple & quick process for a last minute courier my team needed with very fair pricing. I definitely would recommend to all and come back to use again.
18 July 2024
Reply from Unicorn Logistics
Hi Daniella,
Thank you for leaving a positive review. We really appreciate your feedback. I'm glad we could help, you know where to contact us if there is anything else you need.
Kind Regards,
Unicorn Logistics
Reliable and easy to use.
12 July 2024
Unprompted review
Reply from Unicorn Logistics
Hi Porter,
Thank you for taking your time out to leave us a positive review. We really appreciate it.
Kind Regards,
Unicorn Logistics
Ahmad of of Unicorn Logistics was Brilliant
Ahmad of of Unicorn Logistics was amazing in helping us get a document to France in under 24 hours. So friendly and calm whilst I was panicking!
2 July 2024
Reply from Unicorn Logistics
Hi Janice Weaver,
Thank you for the positivity. Ahmad really appreciate your feedback. Customer satisfaction is our main priority.
Kind Regards,
Unicorn Logistics
Unbelievable service…
I live in Canada and had to coordinate last minute pickup from London and delivery to my daughter at London Heathrow Airport. The Unicorn team were prompt, courteous and reliable. They made the stress of the situation evaporate. Thank you! I would highly recommend their service.
8 June 2024
Reply from Unicorn Logistics
Hi Donna,
Thank you so much for your kind words and recommendation! We're thrilled to hear that our team could assist you promptly and efficiently during such a time-sensitive situation. It was our pleasure to help make the process smooth and stress-free for you. We truly appreciate your trust in our service and are always here to support you with any future needs.
Kind Regards,
Unicorn Logistics
Great emergency courier service
Extremely grateful to this company for getting me out of an extremely difficult situation when I managed to forget some important possessions in a hotel and need them returning at literally zero notice.
Overnight courier organised within 60 minutes of booking and delivered the next day.
25 May 2024
Reply from Unicorn Logistics
Hi Adam,
Thank you for sharing your experience! We're glad we could help you retrieve your important possessions so quickly. Your satisfaction is our priority!
Best Regards,
Unicorn Logistics
Great service
Great service, collected and delivered as promised. We could not have collected it our any quicker our selves.
16 May 2024
Reply from Unicorn Logistics
Hi Johan,
We are glad our team could help with your logistical needs, you know where we are when you need us! Your feedback is very much appreciate by our Unicorn Team.
Best Regards,
Unicorn Logistics
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.