Uksoccershop Reviews 

10,225
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,076 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently express great satisfaction with the quality of the items they receive, with many people finding the products authentic and well-made. People also appreciate the ordering process, describing it as simple, and many were pleased with fast or timely delivery experiences. However, some customers also noted significant inconsistencies with delivery speed, mentioning orders arriving much later than the promised windows. A few other people also felt that issues arose regarding product integrity after washing, such as lettering peeling, and some experienced problems with socks not arriving or with incorrect sizes being sent.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and orders. While many reviewers... See more

Delivery service

Reviewers share mixed opinions regarding delivery service. Many customers report exceptionally fast shipping,... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast between consumer experiences.... See more

Quality

Consumers find quality to be a point of appreciation, noting that the shirts are well-made and feature... See more

Service

Customers had ambiguous experiences with service, reflecting a wide range of differing opinions. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.

Rated 4 out of 5 stars

I just ordered a jersey--I will let you know when it gets here! I rarely buy online (like, three purchases--in my lifetime), so I can happily report that the ordering was seamless. Sorry for your W... See more

Rated 5 out of 5 stars

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communicat... See more

Rated 5 out of 5 stars

I've used UK soccer shop many times. Never disappointed. However on this occasion,, I purchased Spain away top with 19 and Yamal on the back. Unfortunately I got it and discovered it was too small for... See more


Answered by reviewers

Created with AI, based on reviewer opinions






Company details

  1. Activewear Store

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10K reviews

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No recent history of asking for reviews

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Typically replies within 1 week

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3.5

All reviews

(10,225)

1,144 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome products to choose from.

I cannot believe the amount of content and choices to choose from. The products and service I have received are fantastic and an easy process to get my goods on the way.
Definitely recommend the products and I will keep using them in the future.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Refunds aren't an option

Ordered a football shirt on 07/06/26. Standard delivery, which is 1-2 working days and I needed the top before going on holiday 12/06/26.

The top wasn't dispatched until 12/06 and arrived on 14/06.

I requested a refund as the top was no longer required. I had no response on multiple chasers to confirm a refund until a time when it was beyond the returns window (1 month) and an auto-response confirmed I could no longer return my order as it was beyond the returns window. Classic.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst online experiences…

One of the worst online experiences I've ever had. I ordered a shirt on 27th June, it arrived on 1st July, slightly later than expected but not the end of the world. I opened the package and it was the wrong shirt, I messaged to query and start a return and was ignored. I sent 4 messages/emails over next 2 days before I was finally answered and was made to feel like I was in the wrong and like I was being difficult. I sent the required ‘proof’ pictures and on 6th July they sent a form for my return. I returned using the included 48 hour free postage form, my return was processed on 16th July. On 24th July I emailed as I still hadn’t received my refund, it was finally issued on 26th July and didn’t include the delivery charge I had paid. The whole process I was made to feel like I was the problem, they were unhelpful and did the bare minimum through the whole process despite them photographing, labelling and posting up the complete wrong shirt. I would not recommend this company and would recommend you use any other football shirt seller.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful company to deal with

Awful company to deal with, generic emails and sloppy service, ordered a mystery shirt for my daughter express delivery, shirt revealed on order which she already has so asked for replacement before sending, shipped before reading message! Shirt readily available in most sports shops cheap Messi Miami shirt!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

The only place where I could XXL

The only place where I could find the New England away shirt in my size! (XXL) still in stock. Delivery was quick and the quality of the shirt is good, and I have no doubt that the product is in fact genuine. So pleased I decided to risk it despite a few bad reviews on here!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I've used UK soccer shop many times

I've used UK soccer shop many times. Never disappointed. However on this occasion,, I purchased Spain away top with 19 and Yamal on the back. Unfortunately I got it and discovered it was too small for my grandson. I am unable to return it as uks don't accept returns with names or numbers on them. So I'm £120 down a I've a shirt that's no good to me.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute shower of s*@t!

Absolute shower of s*@t!! I placed an order and paid for 48hr delivery only for 2 weeks later to be told that the item was out of stock. I was told that the refund should appear on my card within 2 to 5 working days, that was 2 weeks ago. Absolute scam do not buy from this Web site

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

After ordering I read reviews online and was a bit unsure but, truth be told, I received a very good service and am very happy with the two items supplied

22 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was seamless and…

My experience was seamless and fantastic, from beginning to end. The website was clear and easy to follow, and my items were delivered very promptly. My items fitted beautifully too, and I atribute this to the sizing charts and information on your website, making my shopping experience easy and enjoyable. As a result, I will DEFINITELY be ordering with you again!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. Clothing is very cheaply made. Sent item back and no refund. Sent 7 emails and no response. Contacted bank to get payment recalled then all of a sudden they refunded me but not full amount .
Appalling company to deal with. Can't contact them.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Get it from somewhere else

Very poor experience. Would not recommend. Spent over $500 for a couple jerseys with expedited shipping. When I submitted my order, their entire site went down. I never received a confirmation and could not access any other page on their site, yet my credit card was charged. When I contacted them to rectify, they were unable to help, so I contacted my bank and got a refund.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Incorrect Retro design

Unfortunately, the item I ordered is not the correct retro design

It is fine viewed from the front (as per the pictures on the website).

However there is an error in production with the shirt having a broad white penguin stripe at the back.

This is not correct and I am disappointed and would therefore like to return the item for a full refund.

As you can see from the attached photos the 1975-76 SEASON Birmingham City shirt was a solid royal blue at the back (not with a white penguin stripe at the back).

Returns policy says Retro shirts are not included. Yet happy to take £70 for shoddy manufacturing

22 July 2026
Unprompted review

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