I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.
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Company details
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UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.
Contact info
United Kingdom
- info@uksoccershop.com
- www.uksoccershop.com
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Replied to 0% of negative reviews
Typically replies within 1 week
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I made contact with customer service…
I made contact with customer service via email regarding a return that was slightly out of the returns date but the company were very understanding and receptive to my request to return the unwanted item. I was offered store credit which I used to put towards an item that I purchased. Communication was excellent the understanding offered to me for the return was much appreciated.
Highly recommended.
Quality and low price,sending very…
Quality and low price,sending very quickly
Order not received no refund emails…
Order not received no refund emails ignored
customer service non existent.I placed an order on the
16 July and have not received it.PLEASE PLEASE DO NOT
IGNORE ALL THESE BAD REVIEWS.You do so at your own
cost. This company does not deserve to exist they are nothing but a scamming bunch of scumbags
Football shirt nothing like it's…
Football shirt nothing like it's supposed to be. Returns too much of a pfaff. Won't be ordering again from them. Suppose you learn by your mistakes.
Very well shipped and delivered in the…
Very well shipped and delivered in the correct time!
No response until too late
Immediately after ordering, I had a sinking feeling. listing said jersey was authentic. Which means on-field jersey. So I wrote, and asked politely to cancel if it was not an authentic on-field. No one responded to 4 emails within 4 days. item shipped. it wasn't authentic. and the numbers applied were generic, not from the federation of the US jersey. I wrote again. This time got a reply and told that's just what they do. I disputed and lost. Brutal. buyer beward.
Excellent for all your football needs.
A great selection of football shirts etc, always one of the first places I go to when I'm looking for something. Always good quality merchandise, never had a problem.
Good quality kit
I got myself a Torino training top and a Messi Argentina top for my daughter. Both are good quality with quick delivery. Will definitely use again.
Stolen £77 from me for taking payment…
Stolen £77 from me for taking payment for a shirt they never had. Refusing to email be back and no active telephone number! Thieves !!! Do not use this company in any circumstances read all thier poor reviews.
Every 5 Star review is automated and…
Every 5 Star review is automated and fake. Place is shit. Trust the 1 star reviews, because they would have give them a 0 if possible.
Do not order products from this company.
Do not order products from this company. I received the wrong order - incorrect description from their website - with insects present on the product within the enclosed bag. Sent a number of emails, tried phoning - nothing. Sent the product back with an accompanying note - again no response of any kind. Be warned, this is not a business you want to be involved with.
Scammers
Scammers! Beware!
The company is a hoax. It has no stock, and drop ships items from Asia after you order.
The website is completely misleading, with key information hidden in the small print.
Customers will think they get their items in 2-5 days. It's more like 1-2 months.
Why do they have no customer service number? Because they are scammers!
Why are their email responses are rude and condescending? Because they are scammers.
Why can you not track a package? Be sure they are scammers.
NEVER BUY FROM THIS COMPANY. IT'S A SCAM.
They will be reported to Trading standards for their misleading inducements. Help others by exposing the scammers on all their social media.
Fully updated and received within a…
Fully updated and received within a week from time of order, very good thank you
No communication, late postage
We ordered a shirt with next day delivery. It wasn't dispatched for weeks after multiple emails were sent.
We decided to send it back and ask for a refund - after wasting £7 on next day delivery.
They want us to pay for postage return. Really unimpressed and lack of communication.
Wondering if it is some kid running this business out of his bedroom.
The shirt is great
The shirt is great , the quality is great. 1st class service.
Shirt arrived damaged
Shirt arrived damaged, perforated. Support refused to give me a refund. I have photos as proof.
Awesome products to choose from.
I cannot believe the amount of content and choices to choose from. The products and service I have received are fantastic and an easy process to get my goods on the way.
Definitely recommend the products and I will keep using them in the future.
Refunds aren't an option
Ordered a football shirt on 07/06/26. Standard delivery, which is 1-2 working days and I needed the top before going on holiday 12/06/26.
The top wasn't dispatched until 12/06 and arrived on 14/06.
I requested a refund as the top was no longer required. I had no response on multiple chasers to confirm a refund until a time when it was beyond the returns window (1 month) and an auto-response confirmed I could no longer return my order as it was beyond the returns window. Classic.
One of the worst online experiences…
One of the worst online experiences I've ever had. I ordered a shirt on 27th June, it arrived on 1st July, slightly later than expected but not the end of the world. I opened the package and it was the wrong shirt, I messaged to query and start a return and was ignored. I sent 4 messages/emails over next 2 days before I was finally answered and was made to feel like I was in the wrong and like I was being difficult. I sent the required ‘proof’ pictures and on 6th July they sent a form for my return. I returned using the included 48 hour free postage form, my return was processed on 16th July. On 24th July I emailed as I still hadn’t received my refund, it was finally issued on 26th July and didn’t include the delivery charge I had paid. The whole process I was made to feel like I was the problem, they were unhelpful and did the bare minimum through the whole process despite them photographing, labelling and posting up the complete wrong shirt. I would not recommend this company and would recommend you use any other football shirt seller.
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