I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.
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Company details
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UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.
Contact info
United Kingdom
- info@uksoccershop.com
- www.uksoccershop.com
No recent history of asking for reviews
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Replied to 0% of negative reviews
Typically replies within 1 week
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AVOID
Ordered a top, contacted same day to say size was out of stock and would I accept a different size. Said no and asked for a refund. Told refund would take 3-5 working days but had to chase PayPal after 2 weeks. Top in size i wanted still shows as in stock now. DISHONEST
Absolutely shocking service from start…
Absolutely shocking service from start to finish.
I ordered a Bellingham Real Madrid kit for my son’s birthday and even paid for next‑day delivery to make sure it arrived in time. Not only did I receive no replies to any of my emails asking for order updates, but the parcel wasn’t even shipped for two weeks.
When something finally arrived, it wasn’t the kit I paid for — it was a men’s large Croatia top, completely useless and nothing to do with my order. And now I’m being told I have to pay for the return postage for their mistake. Absolutely disgusting.
I’ve since ordered directly from Adidas, paid for next‑day delivery on Friday, and — surprise — it actually arrived on Saturday, exactly as promised.
This company has been unreliable, unprofessional, and completely careless. I will never order from them again.
DO NOT USE - item not arrived and wont refund.
Ordered two shirts as both showing in stock during the world cup. One arrived and the other wasn't. Told it was because they had no stock yet the item remained available on their website even at this point.
Still not refunded the 50 quid or the increased p+p for next day delivery and rarely respond to emails.
Now battling through PayPal and although its 50 quid its the principal. The item which was confirmed out of stock STILL remains available online when I know it isnt.
Save yourself the time and efforts of having to deal with these absolute thieves and buy elsewhere.
Top for uk tops
Quick delivery well packed and also order was easy to purchase online .
Excellent shirt as described
Excellent shirt as described. Perfect fit. Quick delivery. Good comms throughout
SCAM!!
SCAM!!! DO NOT ORDER
THEY WONT SEND YOUR ITEM, THEY'LL RESPOND ONLY ONCE YOU RAISE A TICKET IN PAYPAL AND ONLY THEN SO THEY CAN CLAIM TO PAYPAL THEY'VE RESOLVED THE MATTER AND STILL NOT REFUND YOU!!
AVOID!
Great site
Easy checkout, super quick delivery and perfect product. Would highly recommend UKsoccershop to all!
Great product
Great product, selection and shipping options. I had a custom order that needed printing and the team were able to print and ship on an upgraded service so it arrived in time for my daughter’s birthday. They couldn’t have been more friendly or helpful.
Shirt never arrived
I ordered an England shirt for my daughter’s birthday and it was never delivered. Emails to the vendor were ignored. I do not believe this is a real or trustworthy company
Awful experience PLEASE DO NOT BUY from…
Awful experience PLEASE DO NOT BUY from this company. I ordered a personalized football shirt for my son’s birthday present. I paid extra to have next day delivery. On the same day as my order, the company provided me with a Royal Mail tracking number & said it had been dispatched. The tracking number doesn’t even work! I haven’t received the football shirt & they have taken my money. The company phone number isn’t in use & they don’t reply to emails. Please do not use this website - it is a scam!
Arsenal Direct take notice!
From ordering to delivery of my Arsenal sleeveless training top, Uksoccershop made this a pleasant shopping experience. Unlike Arsenal Direct, where I originally ordered my top from. Arsenal Direct couldn't organise a toilet break in a brewery. Their customer service couldn't give a monkey about their customers. Don't believe me? Search Arsenal Direct on TrustPilot, 1.4 rated! Thank you Uksoccershop for showing how simple this process really should be.
Ordered a top from this company…
Ordered a top from this company personalised for holidays and it never arrived during the time it was meant to.I requested for a refund even before the top was made and tomorow will be the third time they will try to send it to me ive told them constantly over and over and im still having to fight to get my money back.stay away from this company slow rude and will try and bully you!
Apology
I previously left a negative review as I requested a refund and thought there was no response from uk soccer shop, however I later found that they did reply and the email was in my junk folder.
I then spoke to a representative who offered to still honour the refund even though we were past the cut-off date. This was very honourable as it was my mistake.
I would like to thank uk soccer shop for making the process easy for me and I would like to apologise to both Uk soccer shop and to anyone who read my previous review.
Avoid these people
Avoid these people. They took my money for a tshirt and then failed to respond to any correspondence and didn't supply item. Their phone lines are unanswered and their tracking and web account services don't work either.
Had to get the money back through bank. I assume they are not trading but their site is still taking your money. AVOID
Great item quick delivery and clear…
Great item quick delivery and clear updates of dispatch and delivery. Cant fault
Horrific
Horrific - there is something wrong with this company. It's been over three weeks and nothing seems to be happening with my order. When you write to them, you get copy and paste replies that don't speak to your order at all. Im 99% sure even the "customer success manager" that emailed me was an AI fabrication. Not a legitimate business.
Took my money and never delivered
Paid for a football jersey during the World Cup for my partner - they took the money and then 24 hours later I got a message saying it was out of stock. Bank account shows they took the £100 yet I've sent 4 emails asking for some support and a refund, and not one person has got back to me. The number listed on their wesbite doesn't work - it seems to be a bit of a scam. Not sure will get the money back at this rate. Would avoid.
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