Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about... See more
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Review summary
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Ordered items , informed that they were made to order and also informed that it could poss be up too 2 months to receive item. Then a follow up email informing items were despatched with track number... See more
My first order with this company. My initial parcel came quickly but the switch i ordered had two different colours inside. Should have been black nickel but included antique brass. I could not fault... See more
Ordered new light switches, as mine were discontinued. Quentin was very helpful in sorting a replacement, and when they arrived still a problem with new ones but they sorted it out quickly. Great ser... See more
Company details
Contact info
Unit 7, 129-133 Roebuck Road, KT9 1EU, Chessington, United Kingdom
- 0208 783 9995
- sales@ukelectricalsupplies.com
- www.ukelectricalsupplies.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Lovely old fashioned customer service
I purchased two light fittings...they were speedily delivered but the quality of one was as I described "pitiful". I contacted the company and almost immediately got a reply.I sent pictures of the quality issue...they contacted the manufacturer...and in a very short space of time a replacement was issued....a happy customer. Thank you
24 June 2025
Lack of transparency …
It’s quite misleading to require payment before providing clear delivery details. Customers are essentially forced to pay without knowing when or how their order will arrive—only to be surprised afterward by delivery terms. This approach lacks transparency. Payment should only come after all essential information, including delivery time and charges, is clearly reviewed and confirmed.
23 June 2025
Reply from UK Electrical Supplies
Hi Ameer,
We're sorry to hear that you were unhappy with your shopping experience on this occasion, but the source of your difficulty is unclear. On all of our product pages, there is a Delivery Info tab which details your delivery options and the relevant charges. Some products feature clearly stated special extended lead times, but the one that you ordered did not. Therefore, it was set to the default of 2-5 working days, as stated, and delivered within that timeframe. This info is also available on our Delivery Information page. Once you've added an item to your basket, all of the relevant info is visible on the basket page, including the delivery charge and the estimated timeframe. Nothing should be held back until after payment. We hope this has gone some way towards clearing up this misunderstanding.
Kind regards,
David
UK Electrical Supplies
I waited almost 20 days
I waited almost 20 days, called several times. In the end, after getting angry, they sent me what I ordered 20 days before. An incompetent company. I will advise everyone against buying from you
20 June 2025
Reply from UK Electrical Supplies
Hi Michele,
We're sincerely sorry for the delays you experienced with this order. While some of the items you ordered were listed with an expected lead time of 7-10 working days, the fact that you ultimately waited closer to 15 working days was due to a breakdown in communication between us and our supplier. It's unclear how this occurred, but we take full responsibility for not catching the error and rectifying it sooner. We will strive to improve going forward and hope that you will reconsider shopping with us again in the future.
Kind regards,
David
UK Electrical Supplies
Decent electrical suppliers
Whilst found their website not easily navigated and missed options and should have liked a follow up order confirmation. Impressed, with their customer service, and quick delivery.
19 June 2025
An exceptionally quick service and very…
An exceptionally quick service and very reasonable prices.
13 June 2025
High quality, can match colour to room
Recommended by my electrician and the plug sockets look excellent quality plus I can colour them to match my kitchen panel so they disappear rather than stand out. The perspex from plate allows me to customise to a RAL colour match
5 June 2025
Making life simple
Clear part description, and they do the work in identifying what you need when you input the equipment Model Number. Quick delivery, well packaged.
27 May 2025
Impressive service
Impressive service, I ordered some items then realised I’d forgotten an additional product. Asked whether the products could be combined to save postage and yes very straightforward. The parcel arrived the next day. Very speedy !
30 May 2025
Fast delivery
Fast delivery, good prices and fantastic range of products. Used this company many times, always reliable.
27 May 2025
Great selection of products
Great selection of products, speedy delivery and reliable updates on the delivery.
27 May 2025
Great prices and helpful staff
Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about half the price. Delivery took a little while due to one item being on back order, and Rebecca in the sales team was very helpful with providing an update. Would definitely buy from here again.
29 May 2025
Unprompted review
The shopping was successful but the…
The shopping was successful but the image of the wireless doorbell looked like two receivers (misleading) but there was only one.
12 May 2025
Reply from UK Electrical Supplies
Hi Richard,
We're happy to hear that your shopping experience was successful, but sincerely sorry that you found the product image misleading. Unfortunately, that image was the only one provided by the manufacturer.
Thank you for your feedback. We look forward to being able to serve you again in the future.
Kind regards,
David
UK Electrical Supplies
Highly Recommended
Great range of products. Easy buying process and delivered quickly. Highly recommended.
14 May 2025
great product at good price
great product at good price
No probs with returns when I over ordered
13 May 2025
Lovely light switches about 2 weeks…
Lovely light switches about 2 weeks delivery but I was fine with that
29 April 2025
Good experience
Good experience - delivery on time, no breakages etc and item as good as shown online. Excellent!
28 April 2025
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