AOMEI Backupper Reviews 2,156

The product is one of a kind and speaks for itself. What impressed me the most is the customer service.I initially purchased through a third party, lost my licence key and through multiple emails it was never resolved. I eventually purchased the same item again through AOMEI and in this case lost the license key through my own negligence. I contacted customer support at AOMEI and the representative Owen Tan was not only able to retrieve my present license key but also the one I had lost nearly 2 years beforehand. The best customer service I've had in I can't tell you how long from any company and I thank them for it!!

I got very good help from Kamlee Kamlee to fix my software issues.

Quick and efficient response to my email. I would like to warmly thank Kamlee, who solved my issue with Backupper.

The system works great for me, and the customer service was very helpful when I needed help

Outstanding customer care and service. Fixed my issue in less than 24 hours

The problem was resolved quickly and properly.

Rapid response and excellent advice direct to the point.

I am truly grateful for the kind assistance provided by Lanry Lucky.

I have been very pleased with AOMEI Tech Support, in particular with Kamlee Kamlee who has been my POC during this activity. Kamlee has been very reponsive with accurate answers and with effective guidance. Excellent work!

They are always very helpful for this 87 year old Veteran.

Support au Top !!
Merci Lanry Lucky

Lanry Lucky was phenomenal and had a lot of patience with me :) He is excellent in his job! And I was able to renew my license in AOMEI and carry on.
Hurray for him!!!
I wish him all the best!

Over the years, whenever I have to reinstall my devices, the team always responds quickly to my reg key reset requests. Every support person I've corresponded with has been consistently amazing. Most recently Kamlee Kamlee, who was prompt, friendly, helpful, a clear communicator, and a pleasure to work with. The tool has been a bit of a life-saver, too!

Polite and timely responses from Kamlee that helped me fully resolve my issues.

Got my license changed over no argument, no delay. Thanks Kamlee Kamlee

I was having a problem with my registration key after replacing a desktop computer that got fried. Kamlee responded very quickly, asked a few questions and took care of my problem. Am very happy!

I had A registration issue with multiple Aomei software programs, i emailed support and received assistance within one day. My issue was resolved as expected and timely.

Lanry Lucky at the AOMEI Support Team helped solve a migration issue when going from an old computer to a new laptop, without loosing any data, and doing so in a convenient and helpful manner. Thanks very much for your help, Lanry/Aomei!

I like the user interface & functionality in The Pro version. I find it’s pretty easy to follow for a home user. I had an issue where I had to do a full re-install of Windows & also had to change out some non-working parts on my tower PC. The licence key for AOMEI no longer worked, however an email followed by a quick response had me re-installing it successfully within a day. Thankyou Lanry Lucky for your assistance. Anyone looking for a decent suite for Disk and file management should give AOMEI a try.