U Ov Reviews 49

For bus lines 66, 65, 74 almost half of the services are getting canceled and delayed every day. Zero star.

I am extremely disappointed with Bus 6 from Overvecht to Utrecht Science Park. I leave home early to make sure I arrive at university on time, but the bus is often late or unpredictable. Even when I plan to take an earlier bus, I still cannot trust that it will arrive on schedule.

This route is heavily used by students going to Utrecht University, so reliability should be a priority. Instead, it creates unnecessary stress before lectures and important classes. We are expected to be on time for university, but U-OV does not seem responsible when it comes to maintaining punctual service.

Passengers pay on time every month, yet the service quality does not match the cost. Public transport should reduce stress, not increase it.

I hope U-OV improves punctuality and takes responsibility for delays on this route.

Buses get cancelled 50% of the times with this new company operating in 2026 without notice. I paid a yearly subscription for nothing. I am arriving late to work most of the times and I am paying double for catching the train each time instead.

Buses are always late or don’t come at all (especially bus number 3) and there are no notifications or updates about that. So you’re waiting at bus stop for 30 minutes and none of three buses cane that was supposed to come. This is the worst experience I had with bus services and it becomes worse every year.

For my first year living in the Nieuwegein region, the busses ran smoothly. Then about November 2025 and going on till now. It has been running horribly. The busses Are never on time. It’s clear that the planning of the drivers is not going well, because 1 time 3 drivers were waiting to drive either bus 65 or 66 (the busses I take). Then there is the fact that drivers are way too early driving from Nieuwegein to Utrecht Central. More than 5 minutes too early. How are we able to predict this as bus riders? So when you need the bus to be on time it will either be wayy too early or extremely late. Maybe it won’t even show up! What is happening. Things have been a mess for too long now. This is extremely disorganised, untrustworthy and unpredictable.