Twojeys Reviews 

2,280
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, most reviewers were somewhat happy with their experience overall. Some customers appreciate the brand's designs and find certain products to be of solid quality, with some pieces lasting well. A few people also reported receiving their orders quickly, noting smooth processes during ordering and shipping. However, many people experienced significant issues with order fulfillment, with items not shipping or arriving late. Consumers also frequently express dissatisfaction with the pricing, especially concerning unexpected high tariffs and customs fees. Additionally, numerous reviewers reported poor customer service, citing unresponsiveness and difficulty resolving issues. Concerns about product quality were also raised, with some items breaking quickly or appearing different from website images.

What people talk about most

Product

Consumers find product quality to be ambiguous, with some reviewers praising the designs and solid quality,... See more

Order

People report negative experiences with order, with many expressing significant dissatisfaction regarding... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the top designs and solid... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Price

Users describe negative interactions with price, primarily due to unexpectedly high customs and shipping fees... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Dear TwoJeys, First of all, love the brand, most of my Jewlery is from you guys, however, this piece has especially upset me since I bought it. The first time I got the stars bracelet, it broke,... See more

Rated 3 out of 5 stars

I’ve generally had good experience with Twojeys. Over the last 2 years I’ve ordered from America and despite all the other negative reviews, I’ve gotten quality and affordable jewelry, and surpri... See more

Rated 2 out of 5 stars

I liked my necklace but the bracelet that I ordered with it felt like super cheap quality... absolutely no reason to be charging over 100$ for this. I feel like I got ripped off

Rated 2 out of 5 stars

They unexpectedly charge tariffs when shipping to the US, and there's no mention on their website, but only hidden in the small print. Also, they charge shipping for returns - I'm not sure why these... See more


Company details

  1. Jewelry Store

Written by the company

TWOJEYS is a unisex jewelry brand created in 2019 by Joan Margarit and Biel Juste. Inspired by the Californian style during a trip along Route 66 from Las Vegas to Palm Springs, they decided to embark on a new adventure and create the Twojeys universe. A brand of unique and timeless jewelry for him and her, designed and handmade in Spain with sustainable, local logistics and biode- gradable packaging.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(2,280)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The two star five star

The two star. With the five stars!!!! 🤩🤩🤩🤩

27 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback! TWOJEYS family, always! ⭐️⭐️

Rated 5 out of 5 stars

Unique and cool brand

Went to their store In Barcelona, really nice environment and store. Bought some earrings and a necklace, great quality and cool pieces:)

14 August 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback, we hope you enjoy it for a long time with us!⭐️⭐️

Rated 4 out of 5 stars

I love Twojeys so much

I love Twojeys so much; the quality of the clothing and the design of the jewelry are excellent. I bought two rings and three necklaces; some chains are oxidizable, so they rust, but the charms are perfectly intact, and the pearl necklace is just amazing!

15 April 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback! We continue to improve day by day!⭐️⭐️

Rated 5 out of 5 stars

Unmatched!

The quality of the clothing is unmatched! Delivery was quick to the UK and I ordered two sizes of the same product as I wasn’t sure on sizing and had no issue returning one size that didn’t fit. 11/10.

20 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback! We try to offer the best service, as you all deserve! TWOJEYS family, always! ⭐️⭐️

Rated 5 out of 5 stars

i love these guys🌮

I've had the pleasure of shopping at Twojeys, and I must say, they've left a lasting impression on me. This brand embodies a unique blend of style and quality that's hard to come by elsewhere.

First and foremost, the vibes surrounding Twojeys are absolutely fantastic. From their website to their social media presence, it's evident that they're all about creativity and individuality. The designs they offer are not only stylish but also a reflection of a fresh, modern aesthetic that I truly appreciate. Twojeys doesn't follow trends; they set them.

Now, let's talk about the clothing quality. Twojeys doesn't compromise when it comes to materials and craftsmanship. The pieces I've purchased have not only looked amazing but have also held up exceptionally well. I appreciate that they prioritize durability without sacrificing style. It's evident that they take pride in their products.

Whether you're looking for unique accessories or trendy clothing, Twojeys is a brand that delivers on both style and quality. I've had nothing but positive experiences with them, and I can't recommend them enough. If you want to stand out from the crowd with fashion that speaks volumes, Twojeys is the way to go.

28 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback, you are THE BEST!!! We hope you enjoy it for a long time with us! TWOJEYS family, always! ⭐️⭐️

Rated 5 out of 5 stars

It’s a brand with a strong personality

It’s a brand with a strong personality, original and it’s mades with very good cuality

28 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback! We try to offer the best service, as you all deserve! ⭐️⭐️

Rated 5 out of 5 stars

Love it

I discovered this brand last year and I was impressed by their work. I bought a necklace and I wear it every single day. ⭐️⭐️

28 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

How nice to hear this!! Thank you very much! ⭐️⭐️

Rated 5 out of 5 stars

Just perfect!

In my case I bought the cowboy t-shirt, and I couldn’t be happier about it. The quality is just perfect.

Their Barcelona store is a must go! The kind staff, the jewellery and the store itself makes Two Jeys stand out from the rest.

18 July 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback, we hope you enjoy it for a long time with us! ⭐️⭐️

Rated 5 out of 5 stars

Great

Always on time with deliveries.

28 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for the trust!!⭐️⭐️

Rated 5 out of 5 stars

good product and staff

I bought a ring in Barcellona, and it was made of good material, the staff was very kind and avaible.
I love the merch

23 August 2023
Unprompted review
Twojeys logo

Reply from Twojeys

How nice to hear this! Thank you very much for the trust!!⭐️⭐️

Rated 5 out of 5 stars

10/10

My roommate, Fabian, really liked the brand and him and I like a lot of the same things so I looked Twojeys up and really liked their vibe and aesthetic! I’ve purchased a couple of jewelry items and since then me los a puesto todo el tiempo:) así que Twojeys>>>❤️💙🧡

9 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

HAHAHA thank you very much for your feedback, you are THE BEST! We hope you enjoy it for a long time with us!⭐️⭐️

Rated 5 out of 5 stars

Very nice

👍🏻 i want that hoodies !!!😚

27 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

We hope you will be able to enjoy it soon!⭐️⭐️

Rated 4 out of 5 stars

Great fit

Great fit, exceeded my expectation. Personally, I think that the fit is spot on, and the colour waves is the perfect contrast from stylish to warmth, which complies to the design of the brand.

28 September 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback! TWOJEYS family, always! ⭐️⭐️

Rated 5 out of 5 stars

high quality jewelry

TwoJeys is more than just a jewelry brand; it's a testament to the artistry, creativity, and passion of its creators. From the moment you lay your eyes on their exquisite pieces, you'll understand why TwoJeys has captured the hearts of jewelry enthusiasts worldwide.

21 July 2023
Unprompted review
Twojeys logo

Reply from Twojeys

Thank you very much for your feedback, we hope you enjoy it for a long time with us! TWOJEYS family, always! ⭐️⭐️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look