First time user - found the link on Liverpool Empire after tickets were sold out and ended up finding sold out concert tickets last minute. Would defo use the site as it's no like others, which allow... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.
Contact info
United Kingdom
- www.twickets.live
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our Miriam Margoyles tickets sold…
Our Miriam Margoyles tickets sold within 30 minutes of listing. EXCELLENT
I must admit I was quite dubious about…
I must admit I was quite dubious about using the App to get a ticket to see Gorillaz but I really shouldn't have worried at all. Everything went through fine & received the ticket transfer within about 30 minutes. Could not have gone any better - very happy!
Great ticket
Great ticket and no problems at all. Good seats and genuine company
Super efficient way to sell tickets
Super efficient way to sell tickets. I was kept updated re offers and the whole process was very easy to navigate.
First time selling using Twickets
First time selling using Twickets. Made the whole process easy to understand and the instructions simple to follow. I will use Twickets again. 😉👍🏻
Twickets is always excellent- buying or…
Twickets is always excellent- buying or selling. Just wish I could get First Aid Kit tickets for the Royal Albert Hall in September 😀👀
Easy to list tickets
Easy to list tickets. Sold immediately. Money came through straight away. I had a query which twickets were quick to resolve and gave reassurance needed. Only thing that could be better is if you could list tickets that aren't in hand yet. For less popular events if you can't list until you have received the tickets sometimes this will only give you a day or two by which time can be too late for anyone looking to purchase.
I FOUND A GIG THAT I WANTED TO ATTEND THAT WAS ALL SOLD OUT
I found a gig that i wanted to attend it was all sold out!! I came here got two tickets at selling price and it was easy simple and even got a email from.the seller to confirm it went smoothly and I received my tickets whivh was lovely 😁
Face value and ticket was transferred…
Face value and ticket was transferred within 5 minutes!
Great experience
Great experience, love the fact the seller can email you. Adds that personal level to it.
First time using Twickets
Eventually able to get tickets for a sold out show at face value price
Will definitely use again - although it was fastest finger first to be able to get them!
Last minute theatre tickets-great experience
Looking for last minute tickets for something to do in Edinburgh. Tickets found for theatre, great price and no hassle process. Will use again.
Simple site to use
Simple site to use. Very useful when unforseen emergencies arise which prevent attendance at events.
Speedy process
First time of using but hugely impressed at speed of process. Had to contact twickets for help in uploading tickets as the email address was very confusing and didnt work for me. They replied promptly offering support.
Tickets sold within minutes of being listed, now just waiting on payment so hoping that goes as smoothly as everything else has done.
It would be much easier in future if an email address worked to forward tickets etc as having to convert to pdf files was difficult for me.
I wish I’d known about Twickets before
I have bought and sold tickets using Twickets and both experiences were straightforward and successful. I wish I had known about Twickets a few years ago. Would definitely recommend.
Great for fan to fan ticket exchanges
Good app and website lets you buy and sell tickets for a fair price.
adding the ability to toggle the negotiation option on and off
All is great, and I thank you for that.
I suggest adding the ability to toggle the negotiation option on and off. I had to cancel the listing and create a new one without it.
Twickets is brilliant
Twickets is brilliant! I have sold tickets and I’ve got tickets from them and it’s been a really great experience.
Sale of my tickets was straightforward…
Sale of my tickets was straightforward once they were listed. Listing was more tricky than expected even for a well known event - I had to go through the process several times and delete my listing before getting it set up.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








