excellent service and friendly

Excellent communication with a prompt referral service to make arrangements to visit the care homes in.the area of my choice. Very good assistance to the questions I asked when speaking to the care managers. Easy to follow and not so stressful as I was expecting.

Helpful staff, giving genuine advice.

TrustedCare. helped me locate suitable homes for respite for my husband when I was running out of options locally. It took some stress out of it all. It meant finding places I didn’t know about and being successful in finding a place when I was getting desperate.

I received courtesy, very helpful support and valuable follow up. Thank-you.

Saved me from a very tedious search and probably many enquiry phone calls, instead it took a few minutes with trusted care and all the care homes contacted me if they could accommodate mums needs I would definitely recommend this service and it's even free!! 👌 😁

Very quick to respond to my query. Came back with lots of options for Care Homes.

Extremely helpful with lots of useful information available in all aspects of finding care for an elderly parent.

My wife Pamela had a serious fall in February with serious injuries. after a period in Gloucester Royal and then to Stroud Hospital, the care there was really good. but then it was decided she need to go into a home for a short period.
Hearing a lot about Moreton Hill Care Home over the years and with the help of Portia the manager, Pam went in on the 29th of March.
When you walk through the door you feel straight away the care and love is there. and all the staff are welcoming where ever you see them.
In the main entrance room on like a small kitchenette area there tea coffee and cakes there for visitors to
help themselves any time.
The room she had was towards the back and looked out onto a grassy area and countryside. With bird feeder just outside the window birds and squirrels came several time a day to entertain her as she was unable to get out of bed.
The quality of food was good and well served up as in any restaurant, but in her case had to be adapted for her to enjoy what little she could eat.
Like any care service even in hospital sometimes there are delays in responding when you consider helping a patient can take much longer to deal with. But in three instances in an emergency with my wife they were there straight away in the same way as a hospital.
When she died the support from all the staff was incredible.
I want to say a big thankyou to all the team there who gave my wife what comfort and peace in her last days. Also for the wonderful support I received at that time. Those mixed memories will never go away.
Thank you again Graham

Friendly, helpful and honest. Tabitha was very knowledgeable and efficient.

After my initial enquiry, staff from TrustedCare kept in regular contact until my request for support in finding appropriate care for an elderly relative had reached a satisfactory conclusion. Customer care was exceptional and telephone calls were both professional, caring and understanding. Would highly recommend

TrustedCare provides a service that I was unaware of and I was very impressed by the contacts I had with their team. Their advice opened up avenues that helped me very much in my research.

Easy to talk to. Found care homes locally that were suitable for my mother’s needs and had capacity. We also wanted a small care home where it felt more homely.

The contact we had by phone and by email were extremely helpful and positive. The approach was understanding and compassionate and the information we received was very useful.

Very efficient service

Brilliant, helpful and prompt service. Highly recommended and such a lovely team
Thank you

TrustedCare alleviated all the stress involved in finding a nursing home in Southsea for my brother transferring from London. Matthew was knowledgeable, helpful and friendly. I felt totally supported and was able to secure a place in an amazing nursing home in Southsea. I would highly recommend TrustedCare if you are looking to find a care or nursing home for yourself or a loved one.

Very attentive supportive and offered a lot of guidance and relevant information

I was given several care homes around my area which offered my father-in-law a lot of choice