Complete scam. Opened up the pre-installed free app, it confirmed my number and within one minute I had a spam call from a number in Poland. I very rarely, if ever, get scam calls yet with this app I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gets in the way of answering calls Hate when you hang up the numbers keep popping up. To much advertising which nobody pays attention! The only advantage is the caller ID with spam calls. The text mes... See more
I signed up for this little tool to stop an amazing amount of spam calls I was getting and spam texts. This software did little to stop any spam calls. It did allow me to block calls, unfortunate... See more
I subscribed and paid for premium protection, at first all unknown callers were blocked but recently this completely changed. Poor response from the support team and spam calls not flagged or blocked... See more
Company details
Written by the company
We make it easier to know who’s calling and why. From identifying unknown numbers to stopping scams, Truecaller gives you the tools to communicate safely and with confidence.
Contact info
111 43, Stockholm, Sweden
- www.truecaller.com
2.0
Poor
249 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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This app helps me but always asking for…
This app helps me but always asking for paid plan.
15 November 2022
Unprompted review
Cancelling my annual subscription
Cancelling my annual subscription. The app just stopped working and there is absolutely no back up!!
Update
Just had a message to ask for more details (no communication method supplied) - the reply today is from 22 November last year 2022 - 5 months. I do not recommend Truecaller!!!
15 November 2022
Unprompted review
Reply from Truecaller
Hey! Sorry to hear the app stopped working. Would love more feedback on exactly what stopped working for you! /Team Truecaller
Warning do not install this app its…
Warning do not install this app its contains viruses!!! Luckily I have virus protection on my mobile which warned me in time... Recommend everyone to have it... If you have it, restart the phone and you'll see. (Software from China)
15 September 2022
Unprompted review
Reply from Truecaller
This is 100% not true. Truecaller is from Sweden. There have been a couple cases where Truecaller has a false-positive result in virus apps. When this happens, the virus app usually retracts this, making Truecaller 100% safe. Truecaller is a clean and safe app that has been around for over a decade helping people identify unknown numbers.
If we are not taking premium this fraud…
If we are not taking premium this fraud company himself create a complaint
27 August 2022
Unprompted review
I have been using this app for years it…
I have been using this app for years it blocks scammers,and unwanted calls and messages best app ever highly recommended
22 May 2022
Unprompted review
Reply from Truecaller
Thanks for the review!
Take action
Why don't you do anything about spam callers that get blocked or attend to our complains about blocked spam callers
8 May 2022
Unprompted review
Reply from Truecaller
Hello! We don't feel this deserves a 1 star review over whether or not we can go after spammers beyond our app. We are doing everything we can technically to help the world avoid the type of calls they are receiving and will continue to do so!
Great Service
Fantastic AP. Sorts out the nuisance calls, makes your life easier.
Very impressed
5 April 2022
Unprompted review
Reply from Truecaller
Happy to hear that, thanks for your support!
Complete Garabage
1 April 2022
Unprompted review
Reply from Truecaller
Hello Kate, we'd love to hear more about why you think the Truecaller app is garbage so that we can help fix that for you.
Premium Truecaller Scam
Scammers - Their premium subscribtion keeps showing me ads, i have to open the app everytime and click on premium and it says move subscribtion from another number!
They cant make the app work proberly if you have two sim card and their support team is useless and they did not offer any compensation for having this issue and bug for the past 150 days!
And also did not fix it too.
I have a user id: 5152555221518208
Ticket is ongoing since 24th Dec 2021!!!!!!
28 March 2022
Unprompted review
Reply from Truecaller
Hello Shebab, this sounds weird. We'll get our Customer support team to reach out to you to help sort this out.
They Take your mobile contact info and…
They Take your mobile contact info and message info and that not safe for me
but they helpful to know other persons name
1 March 2022
Unprompted review
Reply from Truecaller
Hello! Truecaller is a permission-based app, which means you are in control of what the app accesses. We also do not upload contacts for public search (we follow Google Play & Apple App Guidelines) nor do we share or sell your data. Let us know if you have more questions!
Gave it a try...
Gave it a try...it can place a french number in France and a german number in Germany. Wow, I could do that without software... it identifies nix nada noppes.
24 February 2022
Unprompted review
Reply from Truecaller
Hi Ronald, sorry to hear that. Were you in contact with support with the issues experienced?
Very bead very poor service Truecaller…
Very bead very poor service Truecaller aap and account delete nhi hota or longin bhi nhi ho rha do din se this are very poor service Truecaller aap some on you service Truecaller
5 February 2022
Unprompted review
Reply from Truecaller
Sorry to hear that. Hope you'll give us another chance soon!
I installed & paid $26.90 fo a years…
I installed & paid $26.90 fo a years subscription, figuring what do I have to loose, ir says cancel at anytime. After 3 days and just as many spam calls and texts, I canceled, figuring I'd get my money back, WRONG, it cancels at the end of the years subscription, I wasted my money. DO NOT PURCHASE
7 January 2022
Unprompted review
Reply from Truecaller
Hello Ron, sorry to hear you're disappointed. Is there anything we can do to help change your mind?
Basic Truecaller free package
I signed up for the basic Trucaller package which, at first, seemed to be working great.
However, after a time I noticed that calls from the hospitals' mobiles were not always getting through to my number. They were being listed as 'likely business' sometimes and totally blocked more often. The medical staff were dead worried and called round at my supported accommodation flat late at night to check on me.
And that a caller I'd blocked was gutting through.
I think they're keen to move me from free Truecaller to Premium rate Truecaller.
I can't comment on Premium but if Basic is blocking important mobile calls to me from hospitals and I fed this back to them without response, then I did the right thing by uninstalling the app.
Draw your own conclusions.
31 December 2021
Unprompted review
Reply from Truecaller
Hello Chris, sorry to hear that. Let us know if you're open to giving us another try and we'll help sort the issues you're experiencing.
Truecaller stopping me from making calls.
I have exactly the same problem as Brian (Oct 13th 2021) on my Wileyfox phone.
Can Truecaller please give an update as to whether they have solved Brian's problem and let me know what the solution is please.
6 December 2021
Unprompted review
Reply from Truecaller
Hello Bill, sorry to hear. Are you still having the same issues? Please reach out to our support team and will help you out. Thanks!
Horrible and can't uninstall.
We just downloaded this a couple of day ago and I hate it. It doesn't identify any callers. The only thing they say on some callers is that it's a likely sales call. They say who the phone provider is (who cares) and a city, state and they put an ad on the bottom. My other blocker tells you potential spam. I can't delete or send text messages now. My husband has tried to uninstall many different times with no avail. I'm ready to just throw out my phone.
17 November 2021
Unprompted review
Reply from Truecaller
Hello Beth, we're so sorry to hear about your experience with Truecaller. Please reach out to our support team and they'll be sure to help you solve this. You can reach them at support@truecaller.com
Kindly the Truecaller Team
This app has 4.4/5 on playstore with 16M
This app has 4.4/5 on playstore with 16M reviews, it's even got the "editor's choice" stamp. What is going on with that Trustpilot?
23 October 2021
Unprompted review
Reply from Truecaller
You can't win them all...
Best phone app ever
Best phone app ever. All these bad reviews need to be taken down, all the reasons they're giving are false or because of stupidity.
23 October 2021
Unprompted review
Reply from Truecaller
Hey there, thanks for the support. We'll do our best to turn their negativity into positivity.
Trucaller (India & Sweden)
I am NOT registered with them but Trucaller (India & Sweden) appeared on my Wilyfox phone call page and stops me making calls other than to my contacts. All attempts to remove it via their advice have not been successful. I have had to purchase a new phone to return to normal calling protocols.
13 October 2021
Unprompted review
Reply from Truecaller
Hi Brian, this sounds so strange. Also sorry to hear that we haven't been able to solve this for you. We would have wanted to explore this a bit more to understand what has happened. If you are not using Truecaller, we should not be able to appear on your phone. Please let us know if we can help in any way. Kindly the Truecaller Team
Another great company with strangely low rating?
Strange trend of, to me, really great companies getting bad reviews. Odd. Only have positive things to say!
7 October 2021
Unprompted review
Reply from Truecaller
Glad to hear that. Thanks for your support!
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