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Trivantage Reviews 411

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from ordering to delivery. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with shipping costs, mentioning that they can sometimes be nearly equal to or even exceed the cost of the items ordered, and that shipping departments don't always follow specific instructions. A few other people also felt that some sales representatives were not as knowledgeable as expected or failed to send requested sample books, leading to delays for their customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Customers consistently praise the ease and speed of the... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the extensive selection of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its reliability, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Sales rep went out of his way to help me find a specific grommet die that I had been searching for. I couldn't find the specific one I needed in their online catalog, but took a pictur... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

411 reviews

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Rated 5 out of 5 stars

Great service!

13 March 2026
Trivantage logo

Reply from Trivantage

Thank you for the kind feedback. We’re glad to hear you had a positive experience and appreciate you taking the time to share it.

Rated 5 out of 5 stars

Representative was responsive

Representative was responsive, helpful, and pleasant.

11 March 2026
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Reply from Trivantage

Thank you for taking the time to share your feedback. We’re happy to know your interaction with our team was a positive one, and appreciate you letting us know.

Rated 5 out of 5 stars

Easy to deal with.

11 March 2026
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Reply from Trivantage

Thank you for taking the time to leave a review. We’re happy to hear your experience was a positive one and truly appreciate you sharing your feedback.

Rated 5 out of 5 stars

Lorraine is amazing she is so helpful…

Lorraine is amazing she is so helpful and knowledgeable with every product Trivantage has. I request Lorraine always.

11 March 2026
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Reply from Trivantage

Thank you for taking the time to share this feedback. We truly appreciate your kind words about Lorraine and the recognition you’ve given her—she’ll be so glad to know her support and product knowledge made a difference. We’re grateful you chose to share your experience and appreciate your continued trust in Trivantage.

Rated 5 out of 5 stars

Very quick

Very quick to
Respond and assist with swatches!

11 March 2026
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Reply from Trivantage

Thank you for taking the time to share your feedback. We’re glad our team was able to support your swatch request and truly appreciate you letting us know about your experience.

Rated 5 out of 5 stars

Customer Service for the Win!

Spoke with Deb on my last order. She was fantastic! The website was telling me the items I wanted were unavailable, but Deb checked inventory and all the items I needed were in fact available! Website needs some updating!

13 March 2026
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Reply from Trivantage

Thank you for taking the time to share this feedback. We truly appreciate your kind words about Deb and are glad she was able to help ensure you received what you needed. We also appreciate you noting the website experience and value your sharing your perspective.

Rated 4 out of 5 stars

Ordering is made simple

Ordering is made simple, however inventory stock, specifically EZ lace has had quite a few delays. I hope it gets better. As i have stated to all the Reps, if we don't have EZ lace, we don't have a product.

11 March 2026
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Reply from Trivantage

Thank you for sharing your feedback—we truly appreciate it. I’m glad ordering has been easy, and I also understand your concerns around EZ Lace availability. Thank you for sharing how essential that product is to your business and for your continued partnership.

Rated 5 out of 5 stars

Right on Time

Trivantage gets our order right and right to us, every time.

13 March 2026
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Reply from Trivantage

We’re grateful for your kind words and for choosing Trivantage. Providing dependable service you can count on is always our goal—thank you for letting us know it’s working.

Rated 5 out of 5 stars

Great easy to navigate website

Great easy to navigate website, super quick delivery of orders, slightly higher prices than other suppliers though.

11 March 2026
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Reply from Trivantage

We appreciate your review and your kind comments about our website and delivery speed. Thank you for choosing Trivantage and for sharing your experience.

Rated 5 out of 5 stars

Efficiency

11 March 2026
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Reply from Trivantage

Thanks for the review. We’re glad our team could provide an efficient experience and appreciate you choosing Trivantage.

Rated 5 out of 5 stars

I recently opened an account with…

I recently opened an account with Trivantage and needed to order some fabric samples. I contacted customer service and ordered several memo samples.
Also, I spoke with my representative Lisa Campbell to see if I could get sample books. I was extremely pleased with how quickly I received everything. So thank you to everyone!

12 March 2026
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Reply from Trivantage

Welcome, and thank you for taking the time to share your experience. We’re happy to hear your samples and books arrived promptly, and we’re grateful for your recognition of Lisa and our team.

Rated 3 out of 5 stars

Like Trivantage in general

Like Trivantage in general
Do not like paying yearly fee to get free shipping

11 March 2026
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Reply from Trivantage

Thank you for sharing your feedback. We appreciate you choosing Trivantage and taking the time to share your perspective.

Rated 5 out of 5 stars

Easy to set up account and quick…

Easy to set up account and quick shipping. Very satisfied

26 February 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad to hear the setup was easy and that your order arrived quickly. We truly appreciate your business and your feedback.

Rated 5 out of 5 stars

Gracious and Helpful Staff

Between my two companies, we have been ordering from trivantage for almost two decades. We have never had a bad experience so it is super simple to say that every time I had to call in an order, it was met with expertise and graciousness from the staff. We appreciate you as our vendor. Thank you so much!

11 March 2026
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Reply from Trivantage

Thank you so much for taking the time to share this. We truly appreciate your long‑standing relationship with us and the trust you’ve placed in Trivantage over the years. It means a great deal to hear that our team has consistently supported you. We’re grateful to be your partner and appreciate your business.

Rated 5 out of 5 stars

50 years of great service to me

Been buying from them since the 80s, Always great to work with

25 February 2026
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Reply from Trivantage

Thank you so much for sharing this with us. We truly appreciate the 50-year relationship we've had with you. It’s wonderful to hear that your experiences with our team have remained consistently positive over the years. We’re grateful for your continued partnership and your business.

Rated 5 out of 5 stars

I really enjoyed Lisa Campbell &…

I really enjoyed Lisa Campbell & Melissa Bagwell coming into our Showroom!
Updating our Books. showing New Fabrics and also sending us New Brochures!!

24 February 2026
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Reply from Trivantage

Thank you for sharing this feedback. We’re glad to hear the showroom visit and updated materials were helpful, and we truly appreciate your kind words about Mellisa and Lisa. Thank you for your business and for taking the time to share your experience.

Rated 5 out of 5 stars

Very Reliable Company

Easy to made order, Answer any question About Outdoor Fabrics and More About Upholstery Materials
Thank you very much.

20 February 2026
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Reply from Trivantage

Thank you very much for your kind feedback. We’re glad to hear that placing your order was easy and that our team could answer your questions about outdoor fabrics and upholstery materials. Helping you feel informed and confident in your choices is important to us, and we truly appreciate your business.

Rated 4 out of 5 stars

Great company

Great company! The only issue I have is shipping is a bit expensive.

24 February 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing your experience with us. We’re glad to hear you’ve had a positive overall experience and appreciate your kind words about our company. We also understand that shipping costs are an important consideration, and we truly value you taking the time to share your perspective. Thank you for your business and for leaving a review.

Rated 5 out of 5 stars

Easy to order and received

Easy to order, shipped and received.
Thank you.

24 February 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to leave a review. We’re glad to hear that ordering was easy and that your shipment arrived as expected. We appreciate your business and the opportunity to support you.

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