TripAdvisor Reviews 4,308

faire quand même attention aux fausses annonces . pour ma part je reste le plus objectif possible.

Un excellent site transparent qui permet de partir en toute confiance.

Top site ! Super utile

Simple, relevant and useful provided the reader has some basic notions re: statistical distribution

I booked, and paid for. months in advance, a holiday appartment in Lucca (Italy) for 2 nights.
I carefully choose this hotel for it's apparent charming decoration, view over the walls, brightness of the appartment and the location (just nearby the walls, easier to park)
THE DAY BEFORE our reservation, the company ITACO srl called us to tell us that we had to go to another apartment because they overbooked the appartment. We know this happens to flight companies but with apartments it just an easy planning which has to be checked and re--checked regulary , especially in the high season.
They proposed another apartment which I did not book and did not want. Many stressful hours,of calls with tripadvisor and the company. Tripadvisor cancelled my reservation just like that, saying that the contract with the owner allows this !!! and more stressful hours later I finally found another appartment at the last minute for my family. Not at all like the one we booked. A horrible experience !!!

The site worked great in helping me book my trip and excursions.

No complaints from me

M8 i talked too today was abso lut ley fan blooming tastic!

10 out of 5. Big luv to Kevin (L)

I love Tripadvisor! Every time I plan a trip I head to TA and check out the reviews. It is also nice to get around the forums. You can get lots of info from other travelers. It really helped me organize my vacation in Greece <3

i travelled and i wrote many times reviews on tripadvisor and some of them were refused without any explanation. So i understand some insults or bad words are forbidden but it wasn't my case and i call that a censure. And at least, you might receive an email explaining why your review is refused.
I can't understand why tripadvisor don't ask an ID, a proof of stay in a hotel, a check in a restaurant... before publishing any review ( i just post a review on an airlines reviews website and they asked for my ticket and it's normal). For me, most of the hotels are over-rated on tripadvisor with many good reviews but when you are in this hotel, you can't understand how such good reviews can me written for such place. So with the censure applied by Tripadvisor (i had many cases) the bad reviews are very few and the average reviews is higher and not represent always the real level of the place. And you choose an hotel or a restaurant on partial or fake reviews as only the worst are eliminated, and after you are disappointed by your choice and by tripadvisor
so Tripadvisor to be fair have to :
- control the id at the registration
- ask proof of stay in the place
- explain in detail why they refuse a review
without that it's open door for FAKE good reviews for owners and friends, BAD reviews from competitors and bad friends, why not buy reviews like owners of websites by "likes" on facebook ??, and it doesn't give any good image of the real situation and services and become completely unuseful.
Also Tripadvisor is now proposing hotel bookings with partners, but very probably get money for that, and how can you accept a bad review on a hotel you are selling thru partners on your website ? Is that ethic?
so that kind of mix between reviews and business might be forbidden by law.

Peu de mauvaise surprise quand on prend de lire l'ensemble des avis.

Excellent service. May I recommend that people who leave comments should follow some basic rules. For example, it shouldn't be allowed to only comment : "Bad service". Every comment should be justified with valid facts and/or arguments.

Facile à utiliser