TripAdvisor Reviews 

Edit 14-04-2026: The reply from TripAdvisor only deepens my distrust. My reviews were quite like this one here. No foul language or offensive comments, no innuendo or double entendres, completely family safe. They were placed within the reviews for the hotel in question. They were factual, accurate, true. Yet TripAdvisor is still unable to provide justification for their rejection.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I’ve twice tried to leave a completely honest, objective, fair but negative review on TripAdvisor for a hotel in Blackpool that gets a surprisingly high rate of 5 star reviews. How an expensive hotel with a dirty room and mould in the bathroom can get that outcome beggars belief, but that’s beside the point. TripAdvisor are having none of it (my review). They blocked it, without giving any explanation of the details that they felt were wrong or unfair. It was a dull day so I appealed. They replied saying they had carefully reviewed and upheld their decision. Well of course they did! Why would they have reached any other conclusion when they didn’t even bother, let alone have the integrity, to share their thinking or ask for my comments.

I’d always assumed TripAdvisor was a reliable review repository but that’s clearly not the case and that’s me done with them.

Hotel Caletillas, Tenerife. I cannot find one criticism with the hotel. Friendly staff and nothing too much trouble for them. Room and public areas kept very clean and bed was really comfortable. Good entertainment each day/evening. Menu varied and lots of choice.
Definitely very good value for the price we paid and the Tui Rep was helpful but not obtrusive.

Great service and food would come again

Looked for accommodation in Brecon (mid Wales) and gave 'nearby' options of Bristol, Swansea and Weston Super Mare (80 miles).... wouldnt like to get a taxi from Brecon to those 'nearby' places after a drink in town.

After reply from Trip Advisor.... wanting customer feedback.... they really should not need 'feedback' to realise that accommodation 80 miles away should not be listed as 'nearby. I find it hard to believe that the nearest available accommodation on the site is 80 miles away

I ordered a delivery from a local Thai restaurant. The delivery time kept getting pushed back further and further until I had no choice but to cancel and order from somewhere else. I left a negative review on Tripadvisor, and the restaurant owner replied, saying I had been offered a replacement meal which I could pick up myself. This wasn't the case, so I complained to Tripadvisor. They replied that since the owner's reply didn't break any laws, they were going to leave it on public display. It's hard to trust a website that allows people to lie and get away with it.

Trip advisor refuses to publish my GENUINE review about Youth Station Hostel - Rome and as it seems, they refuse to publish every negative review about this hostel acting in their favor without any excuse!! STAY AWAY FROM THEM!!

Loveholidays what a rip off I rang them to book a holiday we booked it but then unfortunately because of work we couldn't make them dates so the next morning we rang them to change the dates, but they didn't have flights for our dates so we said we will leave it several days later they took £619 out of my account for a holiday we weren't going on, the bank started to try and get that money back the next 2 months they carried on trying to take money from my account. I have had to close and move my bank account to get away from them they are horrendous company stay well away

I booked a trip on the Glacier Express in Switzerland through Tripadvisor. 2 days before were due to fly from the UK to Zurich Tripadvisor advised me the Glacier Express trip had been cancelled but the very next day they charged me 900 CHF for it and did not want to give me a refund! This is like a scam so I strongly recommend travellers avoid this dishonest company.

Used to be a reputable review site.

My experience is that business owners/managers can delete negative reviews. Can't seem to click on a reviewer anymore to see if they seem genuine.

Won't use until they demonstrate integrity. shame.

Stayed at Jefferson Hotel, Leamington Spa, not our first stay as been many times. Went for our son's wedding, very accommodating Best Western Hotel, manager is very accommodating and helpful would totally recommend
Lovely clean rooms, breakfast there is something for everyone, cater for vegetarian's, ranges from cooked breakfasts, omelettes, pastries, cereals etc, rooms lovely and clean and comfy beds, onsite parking at front and back of hotel, had a nice little upgrade this weekend which was an added bonus without request
Yvonne frederick

Booked a trip that stated they would pick us up from our hotel, confirmed this with the operator, on the morning of our trip they said they don’t pick up from our hotel and wanted us to pay for a taxi! They then refused to give us a refund, said we had to cancel via TripAdvisor, but if we did that we would lose our money!!! Now they have blocked us and the TripAdvisor website is not allowing us to complain!

LAURAS LARDER PETTS WOOD
Amazing quality of food preparation sandwiches
Recommended by pub "One In The Wood"as they do not offer food .
The Chicken & Avocado sandwiches AMAZING
Amazing preparation & Quality of food .Perfectly wrapped & bagged up .I will ask Manager of "One in the wood" to display a "RECCOMENDATION SIGN" ON SITE Well Done 5 STARS

For reasons best known to TripAdvisor they have refused to publish one of my reviews. I appealed it but they have upheld their decision.

Problem is they don't tell you on what grounds they are making this decision. It was a genuine review of a stay which ruined my wedding anniversary. I still intend to do a review but would be nice if i was told what I had done wrong.

Booked a holiday based on TripAdvisor rating and realised 90% of the reviews were fake when we got to the hotel. Disappointed in TripAdvisor lack of ability or desire to ensure reviews are legitimate or use a simple weighting system to put more weight on people who have made multiple reviews.

The Sticky Wicket, Durham Cricket Club
NYE party @ £40pp. It was advertised as a party night for £40pp to include buffet, venue and DJ playing 70s party music, it also said dress to impress. So my party dressed in 70s gear as did two other parties we spoke to, plus several others. Turned out the DJs didn't read the script. They played un heard of music, apart from themselves. When asked for requests they ignored us. So, we left following another party out. I complained to the manager as when we left the dance floor eas empty due to the poor music. The next day I emailed asking for some sort of refund. The reply stated we only paid for the buffet as the venue and DJs were complimentary. Funnily enough it didn't state this on the advert. I know several others weren't happy either. So, be mindful if you're going to spend an important night like NYE here, check out exactly what you are getting as it a bit of a con.

GRM ENERGY LTD
Absolutely a terrible company to deal with , they came to do internal wall installation and destroyed my window frame and walls ,i asked them to repair the damage and they said they'd be back the next day which they did , they grabbed their materials and like cowboys ran for the hills , i cant get hold of anyone to deal with this , they seem to contact you but you can not get hold of that company, absolute nightmare, avoid
GRM Energy ltd !!!!! No stars
They have reviews for solar panels
But they can not do wall Installation !!!! Quoted £500 to sort their mess out , avoid GRM ENERGY LTD At all costs

Codmasters on London Rd Thornton Heath.
My mum was admitted to the Mayday hospital. 2 days before she was admitted I promised her scampi and chips for her 84th birthday, the nearest take away for fish and chips was Codmasters. I walked for 15 minutes to order, 2 scampi and chips, 1 x quarter pounder meal deal and a minced beef and onion pie. After a brisk walk back to the hospital, I found about 7 or 8 pieces of miniscule pieces of scampi in each box, 1 box was actually mixed with chicken in breadcrumbs instead of scampi. My minced beef pie was actually still partially frozen. The quarter pounder was just about edible, and the chips were average. This is more of a pizza and chicken shop, and has no right to call itself a fish and chip shop. I only had a 2 hour visit to see my mum in hospital, so a return to the shop for a refund was impossible . Avoid this rubbish take away at all costs

amazing service

amazing service and the perfumes smell so good!

This review, belatedly, is to thank both Ben and Ruby for their fantastic care and service when we visited your wonderful cafe on December 8. I think you'll remember us. We were a group of seven, with one lady in a wheelchair. You were so kind and attentive to us all, and the food was fantastic - typical diner fare. The atmosphere was amazing and fun!
Thank you thank you. You both made our visit special. We're all looking forward to our next visit in the Spring