Trinity Lane dealt with issues swiftly and efficiently. My claim after an accident on 4th June 2026 was passed on to Hadleigh Claims to process and, although I was unhappy about their decision to hol... See more
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Fast and reliable
Very uncomplicated and fast processing of my insurance claim. Payment was received within 2 days. Really excellent service throughout.
I cannot be happier with the speed and…
I cannot be happier with the speed and efficiency that my claim was handled.
May use AI-assist with repliesRead more
No comment
No comment, we will change this once someone contacts us from Trinity Lane.

Reply from Trinitylane
Trinity made a very distressing situation as smooth and trouble free as possible
Following the burglary and thieft of my motorcycle the telephone contacts with Trinity were efficient and helpful and a visit from their investigator arranged within 4 days. After the visit and submission of my statement the claim was setteled within 2 weeks with no issues.
Faultless from start to finish.
Faultless from start to finish.
Not sure what could have been handled better.
Cash Cow
Have just received notification for repayment of uninsured loss on our caravan that should have been done immediately with our loss claim as you had all the paperwork ..... would like to think you might send the £200 DIFFERENCE for compensation for the time we have waited . Also just been told that my wife will not receive any part payment for her Landrover Insurance having sold the vehicle . Fast enough hiking the premium and wanting payment ....shame you don't see us as customers and not cash cows .

Reply from Trinitylane
I gave you a 1 star review yesterday…
I gave you a 1 star review yesterday and your asking me again today for another review.. Here you go.. Another one star....
That does not mean you have two stars now!
What did you do ??
What did you do ??
Please phone me , I want to know

Reply from Trinitylane
Absolutely outstanding service
Absolutely outstanding service!
I had helmet and leathers cover with Trinity Lane and they sorted out my claim and paid in full within 48 hours!
Excelent dialog and prompt payment of…
Excelent dialog and prompt payment of claim
Quick turnaround for excess protection
Had one phone call and they were helpful by telling me to send information about my vehicle with the excess taken off. Once I sent that they were amazingly quick at sending my excess which was protected back.
Very happy with the service I was given.
Easy claim
Contacted them as I was making a claim. They sent me a link to return the required information. Returned what was required & payment was made within 48 hours no fuss
Really disappointed ,last year our…
Really disappointed ,last year our insurance was 156 pound for 6 months as learner, nothing changed in circumstances all same ,learner driver has turned 1 year older, it should be cheaper than last one but Adrian flux is trying to charge 502 pounds which is way too much for 6 months. Strongly not recommend, its really disappointed,

Reply from Trinitylane
Professional and efficient service
Professional and efficient service. My claim was completed without fuss.
Everything went smoothly
Instructions received from broker about who to contact at Trinity. Easy to submit documents. Quick turn around and payment.
Disgusting, charged for address change
I insured my classic Lambretta scooter with Trinity Lane Classic, I did this through Adrian Flux (Brokers) I called the insurers 15 days prior to expiry to ensure that auto renewal was cancelled and also to inform them of my home address changing, I have been charged £35 for informing them of my address change, the cost of insurance for the scooter for 12 months is around £90, as mentioned the cover was almost expired, so not very happy being charged £35 for nothing, how do people like this actually get business

Reply from Trinitylane
The service you give...
Helmet and leathers cover claim
From submission to the money being paid in my account was less than a week, the helmet and leathers cover really helped me this time and I appreciate how the team dealt with it
Great service start to finsh.
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