A colleague had received a letterbox cookie and cocktail, I was so impressed I couldn’t wait to buy one for someone special! Treatbox helped me no end to choose a perfect personal cookie and fabu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fa... See more
Company replied
Communication was excellent. I made error when ordering late at night and it was sorted the next morning. I purchased an exam TreatBox and my daughter cried when she opened it. It was beautifully... See more
Company replied
Treatbox never cease to impress. I have a subscription and receive a little box of loveliness each month. Each box has clearly been lovingly curated and packaged with care. Contents are useful, del... See more
Company replied
Company details
Written by the company
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Contact info
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, United Kingdom
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Treatbox does it again...Spot on with the gift mailing!
Absolutely delighted with Treatbox on this and every occasion, my friend enjoyed her gift.
12 March 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I use to subscribe to TB and took a…
I use to subscribe to TB and took a break, returning 5 years later. There’s been a lot of changes with this company in regards to products given. Although, I like TB and continue to look forward to the monthly treats, I did find on the March box to be rather underwhelming, not every month is going to knock your socks off, that’s fine. However…. What I like to see in subscription boxes is the product write up and the price of the product. I know TB offers the QR code, but the write up has no depth to it (sorry!) - the other gripe is, not stating if the earrings given are hypoallergenic, which loads of people I know can’t wear. I do find the TB logo on most of the products a bit much. I gave you guys 4 stars because I don’t want to come across as being horrible or trying to complain. TP gives us the opportunity to be honest in reviews and I’m sure Zoe and her team do the best they can. Thanks TB. X
4 March 2026
Unprompted review
Reply from TreatBox
Thank you so much for taking the time to share this, and for coming back to us after 5 years 🥹 that genuinely means a lot.
We really appreciate your honesty too. You’re absolutely right, not every box will be a favourite, but it’s important to us that each one still feels thoughtful and exciting, so it’s helpful to hear that March didn’t quite hit the mark for you.
Your feedback on the product write-ups is especially valuable. We introduced the QR codes to be more sustainable, but we hear you on wanting more depth and detail (including pricing), that’s something we can definitely look at improving.
Also, thank you for calling out the earrings, that’s a really important point around hypoallergenic materials, and we’ll make sure we’re clearer on that going forward.
And noted on the branding too, it’s a balance we’re always trying to get right, so it’s helpful to hear your perspective.
We’re really grateful you’re still part of TreatBox and hope the next boxes feel much more like the ones you remember loving.
Thank you so much - TreatBox 💗
Treatbox is just wonderful
Always a joyful moment getting a treat box! The boxes never disappoint, lovely products, lovely packaging and positive experience every time.
2 March 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Great selection of quality products and…
Great selection of quality products and packaging. Well priced. Use regularly. Thank you
1 March 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Will definitely be using again!
11 March 2026
Unprompted review
Reply from TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it!
Thank you for making our day - TreatBox 💗
Favourite postbox item of the month
Favourite postbox item of the month. Very cute studs and notebook. I shall enjoy trying the facemask - it’s a Monday morning ritual to wake me up for the week. Very pretty box this month.
1 March 2026
Unprompted review
Reply from TreatBox
Hi Lou,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that your subscription box is your favourite post of the month! We are so happy that you loved this months earrings, notebook and facemask.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Perfect surprise gift
Perfect gift for my friend who loves little surprises. Quick delivery with options of whether to send direct or to me to deliver to person.
2 March 2026
Unprompted review
Reply from TreatBox
Hi Michelle,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your friend loved their TreatBox, that fills us with joy.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
I have used this company several times…
I have used this company several times as a way to send a thoughtful gift to those I love and they never fail to impressed. Every time I send a box, the person raves about it! The company itself has brilliant customer service and they have been so helpful today after I made a mistake with placing an order.
4 March 2026
Unprompted review
Reply from TreatBox
Hi Lisa,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that all of your recipients have loved their TreatBoxes, that really brings us joy. It is so good to hear that you received great customer service from our team. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Quality and cute gifts
Bought as a gift for my daughter and she loved it!! The packaging was beautifully presented and the item's perfect together. I would definitely order again. Also the hand written message is a fab idea. Rather than a typed one. Makes it feel more personal. Thank you Treat box xx
28 February 2026
Unprompted review
Reply from TreatBox
Hi Sharon,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your daughter loved her gift and you were pleased with our packaging and presentation. We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Treatbox never cease to impress
Treatbox never cease to impress. I have a subscription and receive a little box of loveliness each month. Each box has clearly been lovingly curated and packaged with care. Contents are useful, delicious, thoughtful, whimsical, sometimes totally random but in a beautiful way. I highly recommend to anyone who thinks they deserve a little regular gift to themselves.
3 March 2026
Unprompted review
Reply from TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to leave that you love our Monthly Subscription Boxes, it really does make us smile to hear this lovely feedback!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Great treat box for a friend
I was really happy with the box that was delivered to my friend - even better than I could have imagined. It was super easy and the tracking was fab. Thank you
3 March 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
TreatBox just keeps getting better!
TreatBox just keeps getting better!
I discovered it on Instagram last year and have gifted almost 20 boxes for birthdays, celebrations and just as a treat for loved ones!
The gifts keep evolving and the options are constantly upgrading!
Great work team Treatbox!
You have smashed simple personalised gifting!
1 March 2026
Unprompted review
Reply from TreatBox
Hi Tia,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you love TreatBox and we would love to thank you for being such a loyal supporter of us!Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Valentine's gift
Got a gift for my wife on valentine's day. I ordered a day before and was scared about whether it will get to her on time, especially cuz it was a weekend but it got here fine. The pictures and description were accurate, therefore I knew exactly what i want to get for her. Great job by these guys!
14 February 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great products
It’s so easy to select items for the box and the selection is so varied there are so many different options to choose from. The body products are high quality and the chocolate treats are delicious!
13 February 2026
Unprompted review
Reply from TreatBox
Hi Camill,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found our website easy to use and enjoyed our large variety of products. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Really lovely box and handwritten card
Really lovely box and handwritten card. Thank you!
14 February 2026
Unprompted review
Reply from TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it! It is so good to hear that you found your TreatBox lovely and appreciate that we hand write each gift message.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
⭐⭐⭐⭐⭐ Quite Possibly the Cutest Gift I’ve Ever Given
I bought this Paris‑themed gift box for a friend and honestly… I’m a little jealous to be handing it over. I had a sneaky peek before wrapping it and everything inside is just adorable. The whole theme is spot on — every item matches perfectly, from the socks to the pouch to the heart stirrers and those macaron wax melts that look good enough to eat.
The quality is gorgeous, the presentation is beautiful, and it feels so thoughtfully put together. It genuinely looks like something you’d find in a little boutique tucked away in Paris.
I’ve now subscribed to the monthly Treatbox — and I can only hope every box is as good as this one!
23 February 2026
Unprompted review
Reply from TreatBox
Hi Belinda,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that your friend loved their February TreatBox. We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I absolutely adored the box I received…
I absolutely adored the box I received for my partner. What I particularly loved was the hand written card, it felt so personal. The other bits in the box were such great quality and they looked amazing.
Really great customer service too.
14 February 2026
Unprompted review
Reply from TreatBox
Hi Sarah,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you appreciated our hand written card, we really pride ourselves on hand writing each and every gift message. We are so happy to hear that you received great customer service from our team.Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely items, but didn’t fit letterbox
Lovely items, beautifully packaged and delivered within 24 hours. Just wish it was more suitable for letterbox delivery (postman left it outdoors in the rain).
13 February 2026
Unprompted review
Reply from TreatBox
Hi Catherine,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you loved the items and packaging for your TreatBox! I am so sorry that your TreatBox did not fit into your letterbox. Sadly not all of our TreatBoxes are able to fit into letterboxes, however we would never expect them to be left outside in the rain! Please could you pop an email over to hello@treatboxuk.com with your order number, we would love to look into this further.
Thank you so much - TreatBox 💗
Fab item!!!
Fab item!!!! Will definitely order again. Super fast postage and very reasonably priced. Cannot recommend enough!!
9 February 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
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