I get my cash from Travelex every time I go overseas. The rates are generally better than the airport. The staff in-store are really friendly and helpful. I also have used their services to exchange u... See more
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Review summary
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Kyle and Kim at Tuggerah were amazing. They helped us sort out our problem in a very professional and calm manner. Kyle, in particular, was very attentive to our situation and used infinite patience... See more
Company replied
Travelex offer the best exchange rate on the foreign currency that I was buying. It offered various methods payment options. When I made the purchase all fees were shown clearly on their buying a... See more
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Best exchange rate available. Fees and charges were not applicable for this transaction. Very convenient for pick up at my local post office. It would have been nice to have a choice in note denominat... See more
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Company details
Written by the company
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, transfer money overseas, and much more.
Leading the World in Foreign Exchange
Written by the company
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Contact info
Suite 45.01, Level 45, 25 Martin Place, 2000, Sydney, Australia
- 1800 440 039
- retailcscaust.nz@travelex.com
- www.travelex.com.au
4.5
Excellent
23K reviews
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Reply from Travelex AU
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Very helpful and knowledgeable customer…
Very helpful and knowledgeable customer service.
6 August 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Travelex is my go-to for foreign currency
Travelex is my go-to for purchasing foreign currency for my overseas trips.
Ordering is a very simple process and the ability to collect the order from my local Australia Post outlet is great.
4 August 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
No problems at all
6 August 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Travelex offer the best exchange rate…
Travelex offer the best exchange rate on the foreign currency that I was buying.
It offered various methods payment options.
When I made the purchase all fees were shown clearly on their buying app screen.
Various delivery methods made it easy to choose a option that suited me and it was deliver on time.
It was easy and I would use their service again.
6 August 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Very pleased with the rates and the…
Very pleased with the rates and the delivery times. The delivery fee is a little steep, however it is probably worth it for the convenience
5 August 2026
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Easy to order and convenient collection…
Easy to order and convenient collection locations.
No notification that order was ready to collect was received which was not my expectation
4 August 2026
Reply from Travelex AU
Hi there. Thanks a lot for the great 4-star review. We’re happy to hear we helped make your travel money experience easy and efficient. We’ll keep working to make your next visit a perfect one. See you next time and happy travels. Kind regards, Online Support Team.
Great process
The process was extremely simple, great communication and also a great exchange rate.
4 August 2026
Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Good exchange rates
Good exchange rates. Easy to buy currency online. Will use travelex again. Good service. Great communication on confirmation and collection.
5 August 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Cash Delivery
Everything went well until I went to pick up my cash from the local Post Office. I was given one envelope but when I got home there was only half the amount. I rang Travelex and they said there could be two envelopes. It turns out there were two but my name wasn't on the envelop. After a search the post office located it.
11 August 2026
Reply from Travelex AU
Hello, we’re so pleased to receive your positive review. Your feedback is invaluable as we aim to provide nothing less than 5-star service. Thank you for choosing us, and we hope to welcome you back soon. Safe travels! Kind regards, Online Support Team.
Carol always makes one welcome and…
Carol always makes one welcome and respected. Whenever I think foreign exchange for travel I gravitate towards Travelex. Thanks Carol and may God bless you
11 August 2026
Unprompted review
Reply from Travelex AU
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Travelex for holiday cash is the go
I get my cash from Travelex every time I go overseas. The rates are generally better than the airport. The staff in-store are really friendly and helpful. I also have used their services to exchange unused foreign currency. I did use the Travelex card once. It was difficult to understand and use, so recommend finding other ways to pay, and bringing some cash.
4 August 2026
Reply from Travelex AU
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Kyle and Kim at Tuggerah were amazing
Kyle and Kim at Tuggerah were amazing. They helped us sort out our problem in a very professional and calm manner. Kyle, in particular, was very attentive to our situation and used infinite patience in dealing with a tricky situation. Also, the girl at Erina was amazing too, she actually called ahead to Tuggerah to let them know of our situation and that we would be in the following day.
5 August 2026
Reply from Travelex AU
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
The conversion rate was competitive
The conversion rate was competitive. I had no experience with several payment options so a credit card fee applied. Ease of applying payment options would suit me next time. Collection at the Post Office was easy but be organised for several days from order to collection.
5 August 2026
Reply from Travelex AU
Hello, we’re so pleased to receive your positive review. Your feedback is invaluable as we aim to provide nothing less than 5-star service. Thank you for choosing us, and we hope to welcome you back soon. Safe travels! Kind regards, Online Support Team.
The staff at Kotara were super helpful.
5 August 2026
Reply from Travelex AU
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
extremely easy to collect locally.
5 August 2026
Reply from Travelex AU
Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Great experience
Great experience! Easy to order online and collect cash at a convenient location. No hidden fees and very transparent. Recommended.
5 August 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Easy ordering
The fact that we could order the different currencies quite easily and receive them so quickly and efficiently.
4 August 2026
Reply from Travelex AU
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
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