Travel Counsellors Reviews 

Gill Murray always goes above and beyond when helping with booking of holidays. She is extremely knowledgeable and always goes above and beyond. Even when Gill was on holiday and we had problems with return flight due to air traffic controllers, she was checking we were ok. She is an amazing person

I have used Andy at Travel Counsellors now for a number of years. Without exception the service provided is second to none. From enquiry to booking, from departure to return, Andy keeps contact, provides up to date advice and even a welcome card in the hotel room. Well done !

Every thing went like clockwork could not have been any better. Lauren was very helpful and answered all our questions. Obviously very knowledgable. Can’t say anymore really except that we will definatly use her again and also recommend her to our friends and family.

Our most recent holiday to Lake Garda was perfect. Cara found exactly the break we were looking for. Cara made sure everything was in place with the paperwork and emailed everything we needed. She took the stress and worry out of booking everything yourselves. Flights, transfers and hotel were all on time both ways and we will definitely book through Cara for our next trip! Thank you Cara xx

Andrew was very helpful as usual in arranging a grratvweek at Lake Garda

We thoroughly enjoyed our trip, start to finish and a big part of that was due to knowing everything was planned and booked securely. Sarah made the whole process so quick and stress free, which as someone who struggles to look and book holidays, this was a whole layer of stress completely taken care of. We got exactly what we were looking for, including our location being mindful of the places we wished to visit whilst there! Everything was done so promptly, even with the request being so close to the desired dates of the trip. I also really appreciated the level of communication throughout this process, right up to us heading for the trip, including the opportunity to reach out if we ran into any issues whilst there. 10/10 service, can’t thank Sarah enough and have already recommended her service on to friends and family! Thank you!!

My experience with Nat and Travel Counsellors was second to none. Her expertise and knowledge meant she helped to craft the perfect holiday for me and my family. The entire process was stress free from start to finish, and Nat went above and beyond to ensure our trip was perfect. We are so grateful! I couldn’t recommend more highly.

Claire Holmes always goes above and beyond to make sure all your needs are met. Claire customs the places the hotel etc to your likes and dislikes. Claire got it spot on both times. Our recent trip to Amsterdam was fantastic . Location and hotel was perfect.

Excellent professional service from start to finish. Gill kept in touch ensuring the whole trip ran smoothly.

All calls for any information were answered promptly.
made life easier to plan

Kelly was amazing from start to finish. She did everything behind the scenes so I did not have to. She booked everything we asked for and was patient with my numerous emails. The personal assistance that Kelly sorted helped us immensely. I was travelling with two people with hidden disabilities and one who needed a wheelchair. Kelly booked us in fir all our flights and provided printed travel documentation which was a great help as i don't have a printer.
We were caught up in the air traffic control issue and despite having several clients effected, Kelly kept in touch, phone the airline fir us and got our special assistance transferred over to our new flight.
I will definitely book with Kelly again. She was an absolute godsend when I was very stressed and anxious.

The organisation the polite customer service u receive is fantastic been using yous for few years now and all as been great you keeps us informed of everything that goes on

Travel arrangements were perfect and everything went well without any problems.
Would thoroughly recommend this company and wouldn’t arrange travel with anyone else .

Again, Karen was an excellent help.
We had adversity whilst away and Karen kept us up to date about Air Traffic Control and options. What a star

Hayley is always at the end of the phone before the bookiny, during the holiday and after the holiday for anything you need help with. Professional and friendly. Makes the process smooth and stress free.

Katie, as usual provided a perfect holiday experience. We had a slight issue at the end of our break with a ferry cancellation- however Katie sorted this out immediately and without any problems. Couldn’t praise her more. Our next trip is already scheduled.

We were supported throughout and found the booking process seamless .Our queries were always answered fast and before , during and after we returned home it was very reassuring to know Travel Counsellors help and support was always available should we need it .
In these days of global uncertainty this is more important than ever .
We had a wonderful holiday which was enhanced by not having to worry about having help if we needed it .
We would not hesitate to use the company again and recommend their service most highly .

This is the second year running we've used Travel Counsellors (Lucy Thurston), and cannot fault the service we received in arranging all of the details for our recent trip to Cambodia and Vietnam. Lucy is fantastic with her attention to detail, and also with the quick turnaround in any decisions we made. it was a very last minute decision to go on this trip, however Lucy managed to arrange a detailed itinerary/ booked flights for us quickly and efficiently. Will definitely use them again for our next trip!

When I think holidays I immediately think Danny from Travel counsellors. I put my complete trust in him and have done for years. He is thorough in his work, professional and reliable as well as being a great person.
I don’t worry about potential problems because I know that I have help at the end of the phone all day every day.
All my checking in is done, documents sent electronically and paper which I prefer. Paying over the app is easy and the app itself is great.
Would not use anyone else and many of my friends now use him too.

We booked a fabulous Holiday to Rhodes with Janine Bedford at Travel Counsellors. She recommended the 5* Spa resort and it was fantastic, the Hotel and grounds were beautiful, friendly staff and nothing was too much trouble. Janine handled everything for us, from booking to the private transfers and boarding passes etc. It was a very good experience and will definitely be using Janine again for all future holidays.