Travel Counsellors Reviews 

Lisa makes booking a holiday and preparing for the trip effortless. She provides friendly and timely reminders, including visa guidance where required. I wouldn’t consider using anyone else for my travel arrangements.

We honestly cannot thank Jo Harvey enough for putting together the most incredible 13-night holiday for us. From the very beginning, Jo completely understood what we were looking for and somehow managed to create an itinerary that was even better than we could have imagined.

Our trip included 9 nights in Sri Lanka, travelling through Uga, Kandy and Hikkaduwa, followed by 3 nights in the Maldives, and every single part of the journey was planned to perfection.

Right from the start, everything felt so effortless. After a smooth flight, we arrived in Uga and from that moment onwards, every transfer, hotel and experience was organised seamlessly. It made such a difference knowing that everything had been carefully thought through and that we could simply relax and enjoy ourselves without having to worry about the logistics.

The hotels Jo chose for us were absolutely stunning, particularly the beautiful boutique-style properties in Sri Lanka. They each felt unique and special, and really added to the experience of travelling around the country. The warmth, friendliness and hospitality of the Sri Lankan people were also incredible and made the whole trip feel even more memorable.

One of our favourite things about the itinerary was the perfect mix of experiences. We never felt like we were rushing from one thing to another, but we also had so much variety throughout the holiday. We experienced everything from yoga, kayaking and bike tours, to visiting temples, hiking, cooking classes, treatments and, of course, the most incredible helicopter ride over Sri Lanka. Then we finished the trip with three blissful nights in the Maldives, including snorkelling and plenty of time to relax and take in the beautiful surroundings.

And the food was exceptional. Every destination brought something different, and we enjoyed some of the best meals of the entire trip. It was clear that Jo had really thought about the experience as a whole, rather than simply booking hotels and flights.

One of the things that really stood out to us was how available Jo was throughout the holiday. When we decided that we wanted to arrange a helicopter ride during our trip, Jo managed to organise it for us at relatively short notice. It was absolutely worth every penny - not only because the views were breathtaking, but also because it gave us a completely different perspective of Sri Lanka and saved so much travel time. It ended up being one of the highlights of the entire trip.

Jo also arranged so many thoughtful extra touches along the way, which made the holiday feel incredibly personal and special. Those little details really did make a difference and showed just how much care and thought had gone into planning our trip.

Both my partner and I said numerous times throughout the holiday that it was one of the best holidays we have ever experienced. We came home feeling so grateful that we had trusted Jo to organise it for us.

Her professionalism, knowledge, attention to detail and genuine understanding of what we wanted were second to none. But what impressed us most was that Jo didn’t just listen to what we asked for - she understood us well enough to create something beyond our expectations.

It really was a memory maker and an experience we will never forget.

Thank you so much, Jo Harvey, for everything you did to make our holiday so incredibly special. We have come home with the most amazing memories and so many stories to tell.

I’m not sure I ever want to organise another holiday myself now!

Katherine Hobbs absolutely nailed each and every single element of this holiday for us! She obviously listened and knows her stuff. the rea was EXACTLY what we asked for (proper Greece, not gentrified or fancy clubs etc), simple yet comfortable, well located and well appointed apartment, car hire, flight options. the lot! We will be asking Katherine to organise all of our holidays going forward that is for sure ! Very professional and was at the end of the phone when we panicked over something ridiculous at the airport even though it was well out of "working hours" time.

My Travel Counsellors agent put together a package for me - based on my very specific criteria. They tailored it to fit exact dates/times/venues that I requested.
When my flight was delayed they rescheduled my airport transfer at no extra cost.
The personal touch is invaluable, as is the 24/7 support especially when you have issues abroad.
I cannot recommend Travel Counsellors enough for the personal touch and the knowledge that someone is there to support you and rearrange bookings when your travel doesn't quite go according to plan!

George Triggs my travel counsellor was amazing with everything about making my holiday special
Always book with him
And he’s there 24 /7 my flight got cancelled and phone him and he arrange everything, nothing is to much trouble for him 🌟🌟🌟🌟🌟

Everything Muriel arranged was perfect and we had all we needed.
The things that were not great were beyond Muriel’s control.
Looking forward to traveling next time.

Julia was absolutely amazing from start to today , 2 days after getting home.
She has been with us ( whenever we needs her) throughout our trip and been a positive influence
Will highly recommend her and will call upon her experience in the future
Will and can highly recommend Julia xxx

It is an IHG hotel and so I expected the food and accommodation to be good. But the staff made a difference by going out of their way to be helpful and make my holiday as enjoyable as possible.

From start to finish, Grant made sure that everything ran smoothly with our amazing cruise trip. Fantastic communication before and after booking. We look forward to getting in touch with Grant again when booking future trips! Thank you for looking after us so well!

Amanda, our travel counsellor, helped sort out a last minute trip to Canada, accommodating all our requirements within record time. Accommodation, different modes of transport and activities. She was on hand to resolve any queries or problems.

Excellent holiday very well organised

Completely trust travel counsellors to get me to the place I want to visit and at a good price. Paula knows all the things I really like and especially the things I don’t. Like a trusted friend.

At short notice, Holly sorted my recent trip to Ireland. Flights & car hire.
Nothing was too much trouble to Holly.
Always happy to help & also very prompt.
As expected, our trip went smoothly & everything was in hand.
Thank you for such great service Holly.

Superb holiday, carefully planned by my Travel Councillor, Jade Hawkins, who always goes above and beyond.

From start to finish booking with Catherine Fetherston led to a seamless, stress free travel experience and wonderful family holiday in Es Canar Ibiza. We thoroughly recommend arranging your holiday with Catherine 👏

Looking for a Mum/Daughter holiday for a week in the sun became really overwhelming and I was going round in circles. I got in touch with Katie Bennett from Travel Counsellors and she was brilliant from the start, taking all the stress away. Katie asked for my brief, really understood what I was trying to achieve and came back with several amazing quality options which were all spot on- I wanted to book them all! The App is brilliant and all your quotes are saved in one place with all the information you need. With Katie's expert knowledge and guidance we narrowed it down the the right one and I could not be happier. Katie really does go the extra mile to make the booking experience personal and enjoyable, everything is made clear up front and she works hard to get the best deal. I would say forget the hours of trawling through the internet wondering if you are doing the right thing and get in touch with Katie. This was my first time booking through TC and would definitely use Katie again.

The TC team made the holiday stress free, everything was organised perfectly to make our holiday as smooth as possible.

Marco Williams did a great job finding us yet another holiday experience.
We loved Sorrento and Marco was there when we had a slight hiccup. The hotel was in a great location to explore all the exciting things locally.

If you don’t use a travel agent then Marco is a great reason to actually use an agent.

He books you in , chooses great options based on a consultancy. And is always on hand to sort any issues.

I strongly recommend Marco

Rob Fisher

Sally and Matt couldn't have been more helpful in helping organise a recent trip to Singapore and Kuala Lumpur. From arranging travel to suggesting restaurants/bars and booking trips, nothing was too much bother. Regular check ins and updates kept everything running smoothly and made arranging this surprise holiday a pleasure. We have used Travel Counsellors before and will definitely use them again. If arranging a trip seems a bit daunting, we would 100% recommend giving them a call. You won't regret it

Gemma is absolutely fantastic! She is so helpful, knowledgeable and patient when booking our trips. She arranged everything for us, including our dietary requirements for the flight, making the whole process completely stress-free.

She is always at the end of the phone for any queries, both before we travel and whilst we’re away. She is always happy to help and takes the time to understand our needs, especially when we need advice with our holiday itinerary.

Thank you, Gemma, for making our America holiday so special and for making sure everything ran so smoothly. We really appreciate everything you do! ✈️🇺🇸