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Trade Sports Reviews 

1,487
•
TrustScore 4 out of 5

4.2

Sportswear Store
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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering platform is very easy to use and that packages arrive extremely quickly with completely smooth shipping services. People are also very happy with the remarkably reasonable prices, excellent product values, and the helpful support received during all of their transactions. Some reviewers were not happy with noticeable sizing inconsistencies, mentioning that items frequently arrived smaller than advertised or completely in the wrong size. Furthermore, a few consumers experienced frustrating problems regarding unexpected delivery delays, completely missing shipments, or products that ultimately never arrived at all.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concerns. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Clients share ambiguous opinions on order experiences, as feedback varies significantly among buyers. Some... See more

Price

Customers had positive experiences with price, consistently highlighting very reasonable and competitive... See more

Quality

Users describe ambiguous interactions with quality, noting a stark contrast in their experiences. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brought a pair of women's trainers a few days ago. I have never heard of this company, but the delivery was quick, the trainers appear to be genuine Adidas and arrived in a decent new condition. Very... See more

Rated 5 out of 5 stars

Highly recommend. Needed a good pair of trainers and the owner was super helpful. I would highly recommend this business to family, friends and anyone else looking great quality products at very reas... See more

Rated 5 out of 5 stars

I bought adidas trainers from these. Unfortunately they failed after wearing a few times. Very quick to reply sent them back and they refunded almost instantly. Fantastic customer service

Rated 5 out of 5 stars

This is the second time buying from Trade Sports and on both occasions its been brilliant. Super quick delivery and great quality products. Would definitely recommend to everyone.

Company details

  1. Sportswear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

We specialise in adidas sports and fashion clothing, footwear and accessories. We aim to provide a great selection of stock with a service to match.

Free UK Delivery Available

Delivery from 2-5 working days

Select the option for free delivery at checkout and we will send you item with Royal Mail for a fast and reliable service.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,487)

52 reviews in the last 12 months

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Rated 3 out of 5 stars

Bad returns

Not massively keen. Ordered trainers, was sent a pair in very bad condition, when I emailed the owner of the company apolgised and offered a return. The return was at my expense (bit disappointing given the shoe quality, it wasn’t as if I’d just changed my mind) and the return policy is not super clear or user friendly. You either have to order a £4.99 label by adding it to your basket, or arrange own postage. Once I ordered a label, I had to chase it up, it wasnot automatically sent to my email. At one point I wondered if it was being posted to me. When the owner finally emailed it to me, I posted the item back. Two weeks later, no acknowledgment or refund so I had to reach out yet again, owner said he was on holiday and would deal with refund once back. When he did come back he processed the refund, I am yet to receive it but accept it may take a few days.

This company is definitely a one man band type setup, so bear in mind if you’re looking for easy returns/to try on a few sizes and return or you’re shopping for presents.

The prices were good for the brand, but I’m unsure if I would shop here again.

15 November 2024
Unprompted review
Trade Sports logo

Reply from Trade Sports

There was a couple of problems with this return which have only just been resolved this week. Your return was delivered somewhere else and not to us, this is not your fault but from our side we only refund items once we have them in our hands. Once you told us the tracking showed them as delivered we refunded and started to investigate. The label is £3 and not £4.99. I did email you back asking for photos of the shoes in a bad condition but you didn't send me any and they finally arrived in pristine condition. There is no lessons to be learnt on this one just put it down to miscommunication.

Rated 5 out of 5 stars

Amazing service, excellent price and all in all 10 star experience

Where do I start, was looking for some new trainers and saw them on trade sports at a really good price. Hadn’t heard of the company before so checked the reviews and all looked good.
Put the order in and a few days later the trainers turned up exactly as described and absolutely perfect.
Amazing service, excellent price and all in all 10 star experience

28 October 2024

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