I recently bought a couch from Trade Max, and I’m genuinely impressed with the quality and comfort. The fabric feels durable, the cushions are supportive, and the overall design fits perfectly with my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently bought a couch from Trade Max, and I’m genuinely impressed with the quality and comfort. The fabric feels durable, the cushions are supportive, and the overall design fits perfectly with my... See more
Company replied
I purchased this dining table (Kopparbo Round Dining Table Extendable 120-220 cm Veneer) and received it today. Even though I was a bit skeptical when I read previous reviews. But I have to say... See more
Company replied
I recently purchased several lamps from Trademax for my new home, and I couldn't be happier. The designs are absolutely beautiful and look even better in person than they do online. What really imp... See more
Company replied
I have been waiting more than a month to return the damaged sofa still nothing happened there just bull shitting and cheating my money. For my last review guy who have replied and said it has given to... See more
Company replied
Trademax erbjuder ett stort sortiment av både möbler och inredning. På Trademax hittar du allt från soffor, sängar, matbord till heminredning för ett trevligare hem. Vårt fokus ligger på kvalitet och design men med en billig prisslapp. Ända sedan företaget bildades 2008 har affärsidén varit att erbjuda våra kunder kvalitativa produkter till ett lågt pris. Detta kan vi göra eftersom många andra företag köper sina varor med flera mellanled som ska ha betalt på vägen, något som leder till ett högre pris på slutprodukten som sedan kunden i slutändan får betala. Välkommen till Trademax.se - möbelvaruhuset på nätet med över 280.000 nöjda kunder. Vi hoppas såklart också att även du blir nöjd. Lämna gärna ett omdöme så vi kan förbättra oss ännu mer och uppnå en 100% nöjdhet.
Strandbadsvägen 19, 252 29, Helsingborg, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff attended to me in a very friendly manner and explained every details to me. Great team!!!!!
I didn't receive my bed, i got one have of the frame and the mattress.. no lats, no headboard, not screws or bolts. i am now sleeping on an airbed with my partner and child. the delivery also came in 2 different parts from 2 different vendors. If i am honest, i am disgusted at the service right now. a bed is the most important piece of furniture, i cant understand how this could be messed up

Reply from Trademax.se
This is second soffa that im ordering from Trademax.They have great prices with amazing quality.The soffa was so easy to assemble.
We decided to go with delbetalning(Svea) and the sales agent told us that we can skip those 45 sek(administrationsavgift) if we require efaktura and autogiro,but that is NOT true according to SVEA.
I Will give 3 stars because we have a problem with the lamp untill now trademax not change yet .

Reply from Trademax.se
Nice to talk to the Customer service,open for help and kind.
Not so easy to get an concrete and guaranteed delevery date. I ordered furniture for the whole flat and there is not option to get it delivered into the Flat. Not knowing exactly when I might get the furniture how should I organize help to get all the stuff from the street into the flat? Support was friendly and helpful though

Reply from Trademax.se
My experience at Trademax bäckaplan was really wonderful. The customer service was really great. I commend Jennifer for her great customer care service. She was so great, welcoming, wonderful, happy and she knows how to treat customers, make them feel at home and most of all she is the best at her job. I would surely buy sth from Trademax again because of her good service.

Reply from Trademax.se
Am very satisfied with my purchase and the quality exceeded my expectations !
Very fast delivery too , so there is a plus
the picture i saw on the internet and the bed
you sent two different beds 🤮 fake

Reply from Trademax.se
Before you buy from this company you should know how bad and unpleasant their service! I bought (Hammock chair Tierra) and decided to return it at the same instant when i opened the package since the quality is not as one expected and it is not comfortable as it shows in the picture on their website! so great job on photoshop! when i asked to return it, I was asked to pay 395Kr, I never experienced or heard about a company making money from their customers in that way! Most decent company never ask customers to pay the return fees and the one who does never ask you to pay 25% of the product value as a return fee! But its unforgettable lesson for me to never buy and warn everyone i know from this seller. I am complaining to the Konsumentverket about them, and i urge you to do so too

Reply from Trademax.se
Well i have there sofa for the past 3 years i wanted to change one of it's component. The good thing is that they can
Now the bad part
1) u cannot order the component from any of there store
2) u will have to communicate with there backend support team which only happens via email no phone no video call
4) the email support conversation took almost 10 days to finalize what I wanted to order. (Prone to making a lot of error while ordering right component)
3) it will take 5-6 weeks way above any standards

Reply from Trademax.se
The bed was of good quality.
It was a bit hard to understand the instructions.
I suggest using a electric screwdriver to make life easier.
It took more time for me to assemble as a small piece of wood was left over in side the hole where the screw should go. We didn't realize it in the beginning and spending hours wondering why the screw wouldn't fit in a T-joint (bed bolt screws).After we figured that out, it was so quick.
Headboard assembling needs some innovation as the suggested step doesn't help much.
Delivery was prefect on time and as planned. I had taken a day off to receive the delivery.
Overall worked out well.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.