Tractr Jeans Reviews 35

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The customer service was EXCELLENT. I was having major issues with your website and emailed customer service and heard back from your customer service person that night. She and I were on the phone... See more

Rated 1 out of 5 stars

I ordered multiple pairs of jeans in two sizes to find the correct fit for my daughter. The order did not have a return form in it for me to return the sizes that did not fit. I called the number on t... See more

Rated 4 out of 5 stars

Really good experience all round thanks. Will make a repeat order but need to adjust measurements slightly as I didn't do it quite correctly last time and the waist is a little too high. However, that... See more

Rated 1 out of 5 stars

I ordered a pair of jeans a week or more ago and I haven’t received emails about the shipment everytime I go to ups to track it it says please provide a tracking number

Company details

  1. Clothing Store

Information provided by various external sources

Tractor is an apparel company specializing in denim and based in New York City. Howard Mensch and Diane Kuczer, the two entrepreneurs who founded Tractr conceptualized the brand identity by repositioning an old workwear label as a work-oriented fashion...


Contact info

3.1

Average

TrustScore 3 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really good experience all round…

Really good experience all round thanks. Will make a repeat order but need to adjust measurements slightly as I didn't do it quite correctly last time and the waist is a little too high. However, that was my error and not the manufacturer. Would recommend to others!

2 June 2021
Unprompted review
Rated 1 out of 5 stars

Beware of Tractr Website

I ordered multiple pairs of jeans in two sizes to find the correct fit for my daughter. The order did not have a return form in it for me to return the sizes that did not fit. I called the number on their website and it was disconnected. I emailed the company and over two weeks later I have yet to receive a response. I called the HQ number and left a message in a general mailbox. Beware when ordering on the Tractr website!

21 December 2020
Unprompted review
Rated 5 out of 5 stars

The perfect tween jean

These are my daughters favorite jeans. They fit true to size with the right amount of stretch. We've worn this brand for two years now and just bought the next size up....hoping to wear them for another two years.

25 October 2020
Rated 4 out of 5 stars

Shorts Purchase

They were amazing, but I got the wrong size. They all look like the images. The only thing that I did not like was that I had to pay to return it.

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Ordering and delivery went smoothly and…

Ordering and delivery went smoothly and quickly.

The Tractr Jeans High-Rise Front Button Flare that I ordered were a heavier weight than expected. They're too heavy a weight for summer but will be great in the colder months.

13 July 2020
Unprompted review
Rated 1 out of 5 stars

Rubs small

The cut is not as described. Cute shorts but the 27 waist I ordered is more like a 25. Runs very small.

23 June 2020
Unprompted review
Rated 5 out of 5 stars

The customer service was EXCELLENT

The customer service was EXCELLENT. I was having major issues with your website and emailed customer service and heard back from your customer service person that night. She and I were on the phone Easter Sunday at 11pm her time. It's killing me that I can't remember her name (Brittany?!) because she was amazing. She then followed up to remind me the sale was ending soon because I had mentioned my other daughter was going to check out the site. A++++

14 April 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look