I thought I had an issue with Sky, so I telephoned their technical services. They went through their checklist; one of the questions was, "What TV are you connecting to?" When I told them it was a Tos... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Related Links
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a Toshiba TV from tesco in…
Bought a Toshiba TV from tesco in December 21snd it has broke vertical red and green lines instead of a picture.The model number for this 58inch smart TV is 58ul2163db.very angry that is 10months out of warranty.
Purchased Toshiba 50UK3163DB Smart 4K…
Purchased Toshiba 50UK3163DB Smart 4K HD TV on
16/10/2021.Now just 2 years after purchase the screen
has lines running across it in 3 places.Won’t be buying any Toshiba product again.
Total rubbish.
We have only had this a few months, It mensions in the manual you may have to retune it from time to time, but, you should not have to!
We have re-tuned it twice, when traffic goes passed, the picture pixulates and, now we can't use it as, we can smell plastic melting.
The most annoying TV
The most annoying TV
There is no option to turn off the automatic standby function.
It is so annoying to pause a film, come back to find the TV has turned itself to standby. It doesn't even resume where you left off on wake up. I very much regret buying a Toshiba TV and curse the thing, every day!!! Absolute nuisance.
I have just had the worst experience…
I have just had the worst experience with this company and there tvs i was on the phone an gave the man on the phone the date he needed the make and size off my tv and what was wrong i have had it less then 2 years and only used it atound 50 times as i have leg ulsers and i stay upstairs in my bedroom 90% off the time unless my grandchildren come i sit downstairs for no longer then 30 mins at a time and my tv is broke the screen is gone and all this man can say is take it off the wall and give me the number off the back off the tv how am i ment to do that when i have leg ulsers and i disnt put it up there in the first place i told him..i have kept my box in the back room if thats any good yes please that would be helpfull i have sturggled to get the box gave him the numbers he wanted off the box for him to just say well we carnt exchange it alls we can do is put an engineer onto it and you pay for it i have just payed £479 for this tv and couldnt get any help what ever off these people!!!!! I advice anyone to go else wear because these guys are no help what so ever i am now out off pocket 500pound an no tv absoulety disgustin
My microwave has blown up after 6…
My microwave has blown up after 6 months ownership and apparently we’ve got to fix it !!! I don’t think so !!! Shocking . I need someone senior to sort this !!
Not had my tv for 2 years until the end…
Not had my tv for 2 years until the end of November , lines have appeared all across the screen.I thought it would still be under manufacturer’s guarantee, but found out after speaking to Toshiba representative, that they only guarantee tv for 365days, obviously do not stand by their product. Utterly disgraceful
Nightmare turning TV on
The times I’ve nearly thrown the remote at the TV trying to turn it on is a nightmare just as you think it’s on then red light flashes and off it goes again is it a fault
Ive bought a 50 inch and a 32 inch…
Ive bought a 50 inch and a 32 inch ,surprisingly,not really ,both screens broke down within 18 months ,I ADVICE DONT BUY A TOSHIBA TV , ABSOLUTELY DISGRACEFUL.
I got a TV 12months ago it is now…
I got a TV 12months ago it is now broken I rang them up and was told to get in touch with another company wich wanted £1 to tell me wot was wrong with tv I would not buy a nother of that make
I bought a 55 inch smart Toshiba telly…
I bought a 55 inch smart Toshiba telly from Amazon january 2021. Very inexpensive. It really has been great. Just £430. The remote is a bit cheap and freezes sometimes. But the telly is lovely and so easy to navigate
DON'T BUY!!!!!!
My wife bought this tv from Costco on a offer. IT IS THE WORST TV WE'VE EVER HAD. Spend more time trying to get the remote to work than watching it please don't
buy one it's nearly caused a divorce!!!
Trashy TV
We have purchased two T.V's 14 months ago one of them now has no picture after speaking to a Toshiba Technician he advised us to take it to a repair engineer!!! Do the repair shop TV programme repair new things or only old (We gave up the chat when it became obvious we were getting nowhere) We did expect more than 14 months of viewing and are now waiting for the other TV to go the same way. We will never buy Toshiba again. Certainly nothing like the advert from years back when they said Toshiba was built well (I beg to differ)
What a shocking experience!!!! I rec'd a Toshiba smart TV for…
I rec'd a Toshiba smart TV for Christmas 2021 and was delighted. It lasted less than18 months. That is unbelievable. It cost £369.
I called the customer services and I was told modern technology doesn't last long. I couldn't believe that response. I told her I would never recommend Toshiba and would write a scathing review. She gave a half hearted apology but obviously did not care a tuppenny toss.
I've now referred this experience to Tesco in the hope they stop selling Toshiba products.
Bought a Toshiba 58 inch about 2 and a…
Bought a Toshiba 58 inch about 2 and a half years ago it was ok for the first 2 years then things started to go wrong when I turned it on no picture but had sound I did everything they said to do still didn’t work , I kept trying and it came on then I turned it off and it hasn’t worked since , this seems to be a common problem, they shouldn’t sell tvs with a life span of 2 and a half years it is a utter disgrace that they are allowed to do this in my opinion do not buy Toshiba as they make and sell inferior products spend a bit more on a reputable tv manufacturer as I am going to do exactly that
Its a very good experience
What a load of crap 💩 waist of time n…
What a load of crap 💩 waist of time n money had tv for about 2 year and am tryin to run sumthink simple as youtube and it’s freezing same as itvx thort it was the internet but no just got the fastest fiber goin still not good anuff try to update the software but no they just like to sell you stuff and then u do what u want they the ones that got your money n you got a crap tv
Don't buy Toshiba tvs
I thought Toshiba had a good name when bought my TV
Never looked at reviews until today. I have had my tv for 18 months and it's now gone wrong what a load of rubbish . Toshiba sort your act out and stop selling rubbish
The thing is rubbish have to go into…
The thing is rubbish have to go into another room to watch disney + on a samsung.
Toshiba don't give you the app and downloading is a nightmare
Hello Toshiba, got some tosh?
I bought two Toshiba televisions recently, both of which are completely and utterly awful.
The first television is model number 32LL3C63DB.Whenever I switch that television on the green power light flashes on and off for ages before the television actually comes on. Then whenever I switch that television off the green power light flashes on and off 32 times before the television actually switches off. I updated the software for that television recently but that hasn’t made any difference whatsoever; the same problems keep recurring. There have been many times when that television will not come on or go off at all when I switch it on or off- I end up having to switch the television off at the wall socket and unplug it, and then I have to plug it back in and switch it on at the wall socket and try again to resolve that problem.
The second television is model number 32WK3C6DB.That television often randomly and inexplicably switches the green power light on and off repeatedly in quick succession for about a minute then switches the green power light on for about a minute, without actually turning the television screen on, and then it switches off. That usually happens between 12 am to 3 am in the morning, which wakes me up. I updated the software for that television recently but that hasn’t made any difference whatsoever; the same problems keep recurring.
Both of the Toshiba televisions described above are intensely irritating, and when they are turned on they both have a big green power light permanently lit up, which is very distracting.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








